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4.0 out of 5

"The Inn is beautifully located on the water with exceptional patio dining. Reasonably priced with lovely staff. Highly recommend! " More

By a verified traveller on Sun 23 Aug 2020

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Hotel Description

3-star romantic inn near Gananoque Boat Line

In Gananoque

At this inn, you'll be steps from Gananoque Boat Line and within a 10-minute walk of Confederation Park. OLG Casino Thousand Islands is within 2 miles (3 km) and 1000 Islands Tower is within 12 miles (20 km).

Full-service spa, dining

This romantic inn features a full-service spa and a restaurant. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, cable TV

Along with free WiFi, the 53 guestrooms offer room service and cable TV. Premium bedding, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$98* Per night/room 13 Nov. - 14 Nov.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gananoque Inn & Spa ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Gananoque Inn & Spa

Family (2)
5 out of 5
The Inn is beautifully located on the water with exceptional patio dining. Reasonably priced with lovely staff. Highly recommend!

Posted by , from Hamilton on 23 Aug. 2020

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Comment from Hotel Management

23 Aug. 2020 by Paula

Thank yo so much for your comments and rating our inn. We very muc appreciate you taking your time to comment.

5 out of 5
The restaurant staff had lost some staff, so service was not great.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Paula

Thank you for taking the time to comment and rate the Inn. We appreciate all comments.

2 out of 5
An iconic venue where current owners cannot be bothered to paint even the front door — or anything else. Paper thin towels and soap that melts. Don’t ask for fruit at breakfast, or even a bowl of cereal. It’s tired and worn, sadly diminished by an indifference that’s really stunning. Why buy such a gem only to ruin it? Shameful.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by Paula

Thank you for your comments. However the new Management is trying to bring this gem, as you call it, back to it's "glory". However when 30 year old boilers die in January, that needs immediate repair. When it is discovered that the bar has no heat connected to it, that needs to be looked after. When the 20 year old walk in fridge stops working, that needs to take precedence. These are major issues that were passed on to the new management, but guests don't see that. Please bare with us as we try to update our Inn.

Property Features

Gananoque Inn & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Gananoque Inn & Spa. Limited free parking is available on a first-come, first-served basis. This 3-star Gananoque inn is smoke free.

  • 53 guestrooms or units
  • 5 buildings
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (45.3 km / 28.2 mi)
  • Train station: Gananoque Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Gananoque Inn & Spa offers 53 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Gananoque Inn Spa
  • Gananoque Spa
  • Spa Gananoque
  • Gananoque Inn
  • The Gananoque Inn And Spa Ontario, Canada
  • Gananoque Inn & Spa Inn
  • Gananoque Inn & Spa Gananoque
  • Gananoque Inn & Spa Inn Gananoque
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.