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alpenhotel Kaiserfels

4.0 star property
4-star ski-in/ski-out hotel with 2 bars/lounges

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Photo gallery for alpenhotel Kaiserfels

Suite | Terrace/patio
Junior Suite, Balcony ( Executive)
Junior Suite, Balcony ( Executive) | Living area
Balcony view
Superior Double Room, Balcony | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet-friendly
  • Spa

Explore the area

Map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380
  • St. Johanner Bergbahnen
    ‪3 min drive‬
  • Hahnenkamm Cable Car
    ‪16 min drive‬
  • Kitzbueheler Horn Ski Area
    ‪22 min drive‬

Room options

View all photos for Suite

Suite | Terrace/patio

Suite

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony

Executive Double Room, Balcony

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive)

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the area

Sankt Johann in Tirol

Winter getaway.Stay at this Sankt Johann in Tirol hotel and you'll be within 9 miles (15 km) of Fieberbrunn Cable Car and Kitzbueheler Peak. Hahnenkamm Cable Car is within 9 miles (15 km) and Kitzbueheler Horn Ski Area is within 12 miles (20 km).

What's nearby

  • St. Johanner Bergbahnen - 3 min drive - 2.1 km
  • Jodlalmbahn - 7 min drive - 2.8 km
  • Fieberbrunn Cable Car - 14 min drive - 12.0 km
  • Hahnenkamm Cable Car - 16 min drive - 13.2 km
  • Kitzbueheler Horn Ski Area - 22 min drive - 15.3 km

Getting around

  • Grieswirt Station - 2 min drive
  • W.A. Mozart Airport (SZG) - 66 min drive

Restaurants

  • ‪Huber Bräu - ‬3 min drive
  • ‪Villa Masianco - ‬4 min drive
  • ‪Grander - Schupf - ‬2 min walk
  • ‪Gasthof Mauth - ‬5 min drive
  • ‪Rockbar - ‬2 min walk

About this property

alpenhotel Kaiserfels

4-star ski-in/ski-out hotel with 2 bars/lounges
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy kayaking and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Alpenhotel Kaiserfels helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This eco-certified hotel also offers a complimentary children's club, a health club, and a sauna. Free self parking is available.

This 4-star Sankt Johann in Tirol hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Alpenhotel Kaiserfels offers 130 accommodations with safes and bathrobes. Rooms open to balconies or patios. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Beauty Vital has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Greek, Hungarian, Romanian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 80-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between November 5 and December 6.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

alpenhotel Kaiserfels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 112 reviews
Rating 8 - Good. 43 out of 112 reviews
Rating 6 - Okay. 5 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bahattin Selman

Liked: Cleanliness, amenities
Disliked: Staff & service
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday nice hotel.

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Toby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing in St Johann

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

2/10 Terrible

Domenech, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay if you get it at the right price.

Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Johann, June 2018

Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
Stayed 5 nights in Jun 2018

10/10 Excellent

alison , Arundel UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic position to ski to the door and gondola

Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
Stayed 4 nights in Jan 2018

10/10 Excellent

Tatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kistner

Stayed 1 night in Mar 2025

4/10 Poor

solange

Travelled with family
Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Rüdiger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Stayed 3 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung passt wunderbar!
Stayed 2 nights in Oct 2024

8/10 Good

Stefan, München

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel. Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden... Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden. Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen. Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da. Ein paar Verbesserungsvorschläge: - Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll. - Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln. - Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk
Stayed 2 nights in Oct 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft kann man nur weiterempfehlen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi Fager

Stayed 5 nights in Jul 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Stayed 6 nights in Jul 2023