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Mainstay Suites Knoxville Airport

2.5 star property
Hotel perfectly located for exploring Alcoa

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Mainstay Suites Knoxville Airport

Photo gallery for Mainstay Suites Knoxville Airport

Exterior
BBQ/picnic area
Suite, 1 Queen Bed, Non Smoking
Free daily full breakfast
Reception

Overview of Mainstay Suites Knoxville Airport

Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
361 Fountain View Cir, Alcoa, TN, 37701
  • Popular LocationMaryville College5 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)5 min drive
  • Popular LocationCades Cove Museum5 min drive
  • Popular LocationFoothills Mall6 min drive

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Alcoa

City center stay.You'll find Palace Theater and Capitol Theatre within 3 miles (5 km) of this hotel. Maryville College and Blount County Historical Museum are also within 6 miles (10 km).

What's nearby

  • Maryville College - 5 min drive
  • Capitol Theatre - 5 min drive
  • Blount County Historical Museum - 5 min drive
  • Cades Cove Museum - 5 min drive
  • Foothills Mall - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • Chick-Fil-A - 4 min drive
  • McDonald's - 3 min drive
  • Starbucks - 4 min drive
  • Blaze Pizza - 5 min drive
  • Asian Buffet Grill & Sushi - 5 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel perfectly located for exploring Alcoa
Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. The business-friendly Mainstay Suites Knoxville Airport also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. The property offers extended parking privileges.

This Alcoa hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 150 out of 459 reviews" "
Rating 8 - Good. 143 out of 459 reviews" "
Rating 6 - Okay. 84 out of 459 reviews" "
Rating 4 - Poor. 44 out of 459 reviews" "
Rating 2 - Terrible. 38 out of 459 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Giovanna

Liked: Staff & service
We stayed in a dog friendly room. Our blanket was NOT clean, there were red stains in it and something that looked like mud or poop. We hardly got any sleep because there was a draft and our door moved with the draft and kept us up all night.
Stayed 1 night in Jan 2024

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room had Black mold. Had to change rooms after we discovered it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place ! Perfect for rest
Stayed 1 night in Dec 2023

4/10 Poor

SANDRA

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was dirty. Limited trash cans outside; this was inconvenient if you have pets. Our room was next to the ice machine, which disturbed the dogs. Repairs in the room were poorly made. The shower leaked and sprayed water everywhere. For breakfast, the juice machine was out of order, no cereal, coffee tasted terrible. I would not recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Ginger

Stayed 2 nights in Dec 2023

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this location. Because I was staying 4 nights and let me tell you. This place did not disappoint. It was furnished with pots and silveraware, anything you could think of. The quality inn is next door Which is also a wonderful place but from now on. I believe i'm going to stay at main stay and reserve a suite again Because the price is right and the quality is good
Stayed 4 nights in Nov 2023

6/10 Okay

Hannah

Liked: Staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

JACEK

Liked: Staff & service
If you don’t expect a lot lot of then, that will be good property for you. There is a lot of construction going on not the cleanest not the dirtiest if you just wanna sleep there is a decent Semi chance. Nothing will be walking over you.
Stayed 4 nights in Nov 2023