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Mercure Koh Chang Hideaway

4.0 star property
4-star beachfront hotel near Kai Be Beach

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Photo gallery for Mercure Koh Chang Hideaway

View from property
Bar (on property)
Bar (on property)
Private beach, kayaking
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170
  • Place, Bailan Bay
    ‪1 min walk‬
  • Place, Mu Ko Chang National Park
    ‪7 min walk‬
  • Place, Bailan Beach
    ‪10 min walk‬
  • Airport, Trat (TDX)
    ‪79 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Partial lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 123 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Deluxe Room, 2 Single Beds, Garden View

Deluxe Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Bai Lan

Beachfront retreat .Within a 10-minute walk of the hotel, you'll find Bailan Beach and Mu Ko Chang National Park. Also, Bailan Bay is within half a mile (1 km) and Lonely Beach is within 2 miles (3 km).

What's nearby

  • Bailan Bay - 1 min walk - 0.0 km
  • Mu Ko Chang National Park - 7 min walk - 0.6 km
  • Bailan Beach - 10 min walk - 0.9 km
  • Lonely Beach - 4 min drive - 2.3 km
  • Kai Be Beach - 7 min drive - 5.0 km

Getting around

  • Trat (TDX) - 96 min drive

Restaurants

  • ‪Cafe del Sunshine - ‬4 min drive
  • ‪Magic Garden - ‬18 min walk
  • ‪Roxybar - ‬4 min drive
  • ‪Roti Pancake Lonely - ‬3 min drive
  • ‪Thale Lonely Beach - ‬3 min drive

About this property

Mercure Koh Chang Hideaway

4-star beachfront hotel near Kai Be Beach
A private beach is featured. Mercure Koh Chang Hideaway offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 242 square feet (22 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Mercure Koh Chang Hideaway. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free.

This 4-star Ko Chang hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 242 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Heating is not provided. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

How close is Mercure Koh Chang Hideaway to the airport?

Mercure Koh Chang Hideaway is 27.8 mi (96-min drive) away from the Trat (TDX) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on Jun 30, 2026 start from CA $41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Koh Chang Hideaway have an airport shuttle?

Mercure Koh Chang Hideaway offers an airport shuttle 24 hours a day, on request, for a charge of THB 2500 per vehicle, one-way.

How close is Mercure Koh Chang Hideaway to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Mercure Koh Chang Hideaway offer free breakfast?

Free breakfast isn’t provided at Mercure Koh Chang Hideaway, but buffet breakfast is offered for a fee of THB 460 for adults and THB 230 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Mercure Koh Chang Hideaway?

No, there is no casino at this hotel.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Koh Chang Hideaway?

This hotel offers free self parking.

Does Mercure Koh Chang Hideaway have a pool?

Mercure Koh Chang Hideaway features 2 outdoor pools and a children's pool.

Does Mercure Koh Chang Hideaway have a restaurant?

Mercure Koh Chang Hideaway is home to The Bay, which features ocean views.

Does Mercure Koh Chang Hideaway have a spa?

This hotel has a spa, which features facials, body scrubs, and body treatments.

How close is Mercure Koh Chang Hideaway to downtown Ko Chang?

Mercure Koh Chang Hideaway is 0.1 mi away from Bai Lan.

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 501 reviews
Rating 8 - Good. 196 out of 501 reviews
Rating 6 - Okay. 72 out of 501 reviews
Rating 4 - Poor. 23 out of 501 reviews
Rating 2 - Terrible. 13 out of 501 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the beach location was very good.
Stayed 13 nights in Feb 2026
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, amenities
Room was good, restaurant good, clean, staff very welcoming too.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities
The setting is stunning
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailan Bay, the small town around the hotel has improved and there are a few restaurants.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erik Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Great room (private pool), quiet location. Too expensive bar and food at the hotel, but everything else was great
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service
Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
Stayed 10 nights in Nov 2025
Verified

6/10 Okay

Andre

Liked: Cleanliness
The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, respectful and polite staff. Amazing Hotel
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Lovely and quiet can highly recommend it
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023
Verified

8/10 Good

Catherine

Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness

Still OK but come into the years, Not full 4*

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Topp sted, med litt trekk for mat og drikke
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Fabrice Daniel Roger

Disliked: Cleanliness
Chek in entre 12h et 15h arriver a 15h30 ont a pu entree dans la chambre a 16h45 beaucoup de moucherons dans la salle de Bain tous les jours tres vieux et intoxication alimentaire au buffet spectacle un sans faute pour le prix que j ai payer 1 toile est encore trip !
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

thomas

Disliked: Amenities
Alldeles för hårda sängar fin altan med stolar som inte går att sitta i.Inga madrasser i solstolarna och inga parasoll.Ryggproblem efter 3 nätter Läget var bra
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de navette pour transport vers activités .
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Wisa

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse avec petite piscine privée et jacuzzi. Personnel aimable Equipements de l'hotel : 2 piscines, restaurant, salle de sport et salle de jeux enfants. Accès direct à la plage.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

lucien Didier

Liked: Cleanliness, amenities, property conditions & facilities
Bel hôtel piscine top et petit dej très bon
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Johann

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Tolle lage
Stayed 4 nights in Dec 2025

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