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Mercure Koh Chang Hideaway

4.0 star property
Family-friendly beachfront hotel with 2 outdoor pools

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Mercure Koh Chang Hideaway

Photo gallery for Mercure Koh Chang Hideaway

Front of property
Free minibar items, in-room safe, individually furnished, desk
Deluxe Room, 1 King Bed, Pool Access
Breakfast served, pool views
Interior

Overview of Mercure Koh Chang Hideaway

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • On private beach
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included

Explore the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170
  • Popular LocationBailan Beach7 min walk
  • Popular LocationBangbao Beach7 min drive
  • Popular LocationLonely Beach8 min drive
  • AirportTrat (TDX)107 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

  • 52 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
KC Grande Resort Koh Chang
On private beach
Pool
Breakfast included
Spa
4.4 out of 5, Excellent, (830)
The price is CA $154
per night
CA $184 total
includes taxes & fees
3 May - 4 May
KC Grande Resort Koh Chang

About the area

Bai Lan

Beachfront retreat .Within a 5-minute walk of the hotel, you'll find Bailan Bay and Mu Ko Chang National Park. Also, Bailan Beach is within half a mile (1 km) and Lonely Beach is within 2 miles (3 km).

What's nearby

  • Bailan Beach - 7 min walk
  • Bang Bao Pier - 6 min drive
  • Bangbao Beach - 7 min drive
  • Lonely Beach - 8 min drive
  • Kai Be Beach - 19 min drive

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • Himmel Cocktail Bar - 3 min drive
  • Beach Bar - 2 min walk
  • Margaritaville - 17 min walk
  • Sign ngam Kitchen - 3 min drive
  • Cafe del Sunshine - 3 min drive

About this property

Mercure Koh Chang Hideaway

Family-friendly beachfront hotel with 2 outdoor pools
A private beach is featured. Mercure Koh Chang Hideaway offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 242 square feet (22 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Mercure Koh Chang Hideaway. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free.

This 4-star Ko Chang hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 242 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Languages

English, Thai

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 460 for adults and THB 230 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Heating is not provided. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 176 out of 447 reviews" "
Rating 8 - Good. 175 out of 447 reviews" "
Rating 6 - Okay. 64 out of 447 reviews" "
Rating 4 - Poor. 20 out of 447 reviews" "
Rating 2 - Terrible. 12 out of 447 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Scott

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access room and the 2 4 1 cocktails on the beach!
Stayed 2 nights in Feb 2020

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Stayed 3 nights in Jan 2020