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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
3-star hotel near Higashi Yuenchi Park

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Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Property amenity
Lobby
Daily buffet breakfast (JPY 1650 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Kobe City Hall
    ‪9 min walk‬
  • Place, Ikuta Shrine
    ‪10 min walk‬
  • Place, Meriken Park
    ‪17 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪93 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Kobe

Sannomiya stay.Your stay at this Sannomiya hotel places you within 2 miles (3 km) of Higashi Yuenchi Park and Nankinmachi Square. Meriken Park and Kobe Tower are also within 2 miles (3 km).

What's nearby

  • Kobe City Hall - 9 min walk - 0.8 km
  • Ikuta Shrine - 10 min walk - 0.9 km
  • Higashi Yuenchi Park - 12 min walk - 1.0 km
  • Meriken Park - 17 min walk - 1.5 km
  • Kobe Tower - 4 min drive - 2.6 km

Getting around

  • Kobe Sannomiya Station - 4 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 17 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪モスバーガー　三ノ宮駅東店 - ‬1 min walk
  • ‪神戸牛 炭火焼肉 大長今 - ‬2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

3-star hotel near Higashi Yuenchi Park
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel ERA Kobe Sannomiya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

  • 219 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Similar properties

Lobby
Kobe Luminous Hotel Sannomiya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $65
CA $72 total
Mar 5 - Mar 6
Kobe Luminous Hotel Sannomiya

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 500 reviews
Rating 8 - Good. 172 out of 500 reviews
Rating 6 - Okay. 47 out of 500 reviews
Rating 4 - Poor. 16 out of 500 reviews
Rating 2 - Terrible. 9 out of 500 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Hideko

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

10/10 Excellent

Harunobu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

8/10 Good

xiaolei

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is clean and modern. Multilingual kiosks for checking in/out, good (free) system for luggage storage, terrific--and low-cost--breakfast buffet. Though the facility is billed as completely non-smoking, there were sometimes smokers in the lobby area.
Stayed 2 nights in May 2025

8/10 Good

Yan Chi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Juma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Christian A

Stayed 4 nights in Oct 2024

10/10 Excellent

Cidem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024