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"For proposing that this is a 5-star hotel is a bit much. Although some of the staff was quite friendly, I was surprised by the desk staffs' difficulty ... " More

By a verified traveller on Mon 22 Apr 2019

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Hotel Description

5-star luxury hotel near New Market

Park Street stay

A stay at this Park Street hotel places you steps from Asiatic Society and within a 5-minute walk of Maidan. New Market and Indian Museum are also within half a mile (1 km).

Luxury amenities

A full-service spa and an outdoor pool are featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and perks like free valet parking.

Residence Room Half Board

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Residence Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury King Room with Breakfast

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Half Board

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury King Room Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Park Kolkata ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Park Kolkata

Couples (1) Family (1)
3 out of 5
For proposing that this is a 5-star hotel is a bit much. Although some of the staff was quite friendly, I was surprised by the desk staffs' difficulty to smile. Our room was quite small and not well maintained. The tops of all surfaces needed a good scrub, and the lockbox and hairdryer did not work. Furthermore, there were two nightclubs on the property. You could hear the thumping from the bass until the early morning (mind you we were on the 4th floor). I was not impressed when I checked in because many of the drunk club patrons had spilled onto the lobby during our check-in. Overall, the hotel requires a proper updating in terms of cleanliness and staff friendliness.

Posted by on 22 Apr. 2019

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Property Features

The Park Kolkata offers its guests a full-service spa, an outdoor pool, and a spa tub. You can enjoy a drink at the pool bar. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 1507 square feet (140 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the luxury The Park Kolkata. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free. This 5-star Kolkata hotel is smoke free.

  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Kolkata Eden Gardens Station (2.2 km / 1.4 mi)
  • Metro station: Park Street Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

The Park Kolkata offers 149 accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

The Park Kolkata offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a security system and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

  • No cribs (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Children stay free 10
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 1460.88 for adults and INR 1460.88 for children
  • Airport shuttle fee: INR 2301 per vehicle (one way)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Park Kolkata
  • Kolkata Park
  • Park Kolkata Hotel
  • Park Hotel
  • Park Kolkata
  • Park Hotel Kolkata
  • The Park Kolkata India/Kolkata (Calcutta), Asia
  • The Park Kolkata Hotel Kolkata (Calcutta)
  • The Park Hotel Kolkata
  • The Park Kolkata Hotel
  • The Park Kolkata Kolkata
  • The Park Kolkata Hotel Kolkata

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.