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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Lobby
Club Deluxe King
Exterior
Daily buffet breakfast (MYR 42 per person)
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
  • Billion Shopping Centre
    ‪2 min walk‬
  • Siti Khadijah Central Market
    ‪3 min drive‬
  • Hospital Universiti Sains Malaysia
    ‪5 min drive‬
  • Kota Bharu (KBR-Sultan Ismail Petra)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Room Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kota Bharu Suite

Kota Bharu Suite

Kota Bharu Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King

Club Deluxe King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier King

Deluxe Premier King

Deluxe Premier King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exec Premier King

Exec Premier King

Exec Premier King

  • Sleeps 3
  • 1 King Bed

About the area

Kota Bharu

City center retreat .You'll be steps from Billion Shopping Centre and within a 15-minute walk of Kota Bharu Mall. Sultan Mohammad IV Stadium and Muzium Negeri Kelanta are also within 2 miles (3 km).

What's nearby

  • Billion Shopping Centre - 2 min walk - 0.2 km
  • Kota Bharu Mall - 14 min walk - 1.2 km
  • Siti Khadijah Central Market - 3 min drive - 2.7 km
  • Muhammadi Mosque - 4 min drive - 3.1 km
  • Hospital Universiti Sains Malaysia - 5 min drive - 4.6 km

Getting around

  • Wakaf Bharu Station - 11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive

Restaurants

  • ‪Ayang Cafe - ‬4 min walk
  • ‪A.M Tarbush Restaurant - ‬3 min walk
  • ‪Nasi Kukus Abe Mie - ‬8 min walk
  • ‪Nasi Berlauk Mok Noh Telipot - ‬8 min walk
  • ‪Palm Terrace Cafe - ‬3 min walk

About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4-star hotel with 1 outdoor pools, connected to a shopping center
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 14284 square feet (1327 square meters) and includes conference space. The business-friendly Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) also features a terrace, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kota Bharu hotel is smoke free.

  • 298 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • 14284 sq ft of conference space
  • 1327 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers 298 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Kota Bharu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Malay, Thai

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Exterior

Grand Riverview Hotel

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  • Parking included
  • Free WiFi
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3.8 out of 5, Good, 284 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (MYR 60 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 for adults and MYR 21 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 13 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 21 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 330 reviews
Rating 8 - Good. 129 out of 330 reviews
Rating 6 - Okay. 47 out of 330 reviews
Rating 4 - Poor. 14 out of 330 reviews
Rating 2 - Terrible. 4 out of 330 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia was great ❤️ and the security guard
Stayed 2 nights in Mar 2025

10/10 Excellent

Rusdi Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Stayed 2 nights in Nov 2024

10/10 Excellent

Roselind

Travelled with partner
Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024

6/10 Okay

Tan

Travelled with family
Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024

2/10 Terrible

Ajimsha

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Needs some care and attention!

The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024

6/10 Okay

Chee

Disliked: Cleanliness, property conditions & facilities

A glimpse into the past

This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Stayed 1 night in Feb 2024

10/10 Excellent

Noorazli

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023

8/10 Good

Chin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Sep 2023

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Mohd Diqi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
classic!!
Stayed 3 nights in Jul 2023

8/10 Good

ChenHao

Stayed 1 night in Feb 2023

8/10 Good

Shabnam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Decent Place

normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022

2/10 Terrible

Ng

Stayed 2 nights in Jun 2022

10/10 Excellent

Izahar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staffs are helpful and nice. But beds and furniture are old, and the hotel is not really practicing SOP against coronovirus especially when using the elevator.
Stayed 4 nights in Jan 2022

8/10 Good

MOHD SHAHIDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

The staff was great. The room was a bit dated . Breakfast selection was excellent.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Room service - prompt & great tasting food

Gd location just next to a shopping mall. The room service serves great tasting lobster....also the simple congee with condiments... a must try indeed ! The mattresses however need to be replaced as they are already curved at the centre & certainly not able to gv gd support of the spine
Stayed 2 nights in Dec 2021

8/10 Good

ZAIDNUDDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

breakfast included (pay at the hotel)

the hotel stay was nice but breakfast was not included in the room rate.... the term breakfast included (pay at the hotel) confusing...better say breakfast not included in the first place.
Stayed 2 nights in Nov 2021