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Zara's Boutique Hotel

3.0 star property
3-star hotel near Imago Shopping Mall

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Photo gallery for Zara's Boutique Hotel

Exterior
Deluxe Room
Lobby
Interior
Food and drink

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100
  • Imago Shopping Mall
    ‪3 min walk‬
  • Sutera Harbour
    ‪12 min walk‬
  • Gaya Street Sunday Market
    ‪2 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (Super)

Deluxe Room (Super)

Deluxe Room (Super)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Kota Kinabalu

City center stay.You'll be steps from Gleneagles Hospital and within a 10-minute walk of Imago Shopping Mall with a stay at this Downtown Kota Kinabalu hotel. Also, Plaza Wawasan is within half a mile (1 km) and Kota Kinabalu Esplanade is within 2 miles (3 km).

What's nearby

  • Imago Shopping Mall - 3 min walk - 0.3 km
  • Sutera Harbour - 12 min walk - 1.1 km
  • Centre Point - 18 min walk - 1.5 km
  • Gaya Street Sunday Market - 2 min drive - 2.5 km
  • Suria Sabah Shopping Mall - 3 min drive - 2.9 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Chagee - ‬2 min walk
  • ‪Domino’s Pizza Riverson - ‬5 min walk
  • ‪Guan's Kopitiam - ‬3 min walk
  • ‪Matcha Studio by GDC - ‬2 min walk
  • ‪Hello Stranger - ‬5 min walk

About this property

Zara's Boutique Hotel

3-star hotel near Imago Shopping Mall
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. The business-friendly Zara's Boutique Hotel also features tour/ticket assistance, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kota Kinabalu hotel is smoke free.

  • 118 guestrooms or units
  • 4 levels
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Zara's Boutique Hotel offers 118 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Self parking on site (MYR 20 per day)
  • Limited onsite parking

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zara's Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 20 per day
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 68 reviews
Rating 8 - Good. 22 out of 68 reviews
Rating 6 - Okay. 20 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with family
Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with partner
Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amsir

Stayed 1 night in Sep 2022

6/10 Okay

Yen Yan

Stayed 1 night in Aug 2022

8/10 Good

Mohd Redzwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

HANOZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JoAnne, Bangkok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort