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Metropolo by Golden Tulip

4.0 star property
4-star Art Deco hotel near Park Handlowy Zakopianka

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Photo gallery for Metropolo by Golden Tulip

Reception
Front of property
Property amenity
Terrace/patio
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Orzechowa 11, Kraków, Lesser Poland, 30422
  • Place, Park Handlowy Zakopianka
    ‪5 min walk‬
  • Place, Sanctuary of Divine Mercy
    ‪17 min walk‬
  • Place, Bonarka City Centre
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Bathroom sink

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kraków

Borek Fałęcki Zachód stay.With a stay at this Borek Fałęcki Zachód hotel, you'll be within half a mile (1 km) of Park Handlowy Zakopianka and 2 miles (3 km) of Sanctuary of Divine Mercy. Also, ICE Krakow Congress Centre is within 3 miles (5 km) and Oskar Schindler Factory is within 6 miles (10 km).

What's nearby

  • Park Handlowy Zakopianka - 5 min walk - 0.4 km
  • Sanctuary of Divine Mercy - 17 min walk - 1.5 km
  • Bonarka City Centre - 4 min drive - 3.1 km
  • Centrum Kultury Podgórza - Fort Borek - 4 min drive - 2.1 km
  • WRT 2.0 Kapelanka - 5 min drive - 3.5 km

Getting around

  • Turowicza Station - 3 min drive
  • Łagiewniki Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Między Nami - ‬6 min drive
  • ‪Mini Bar - ‬11 min walk
  • ‪MAX Premium Burgers - ‬7 min walk
  • ‪Tesone - ‬6 min drive
  • ‪4 Seasons - ‬6 min drive

About this property

Metropolo by Golden Tulip

4-star Art Deco hotel near Park Handlowy Zakopianka
Metropolo by Golden Tulip offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 23142 square feet (2150 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Metropolo by Golden Tulip. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Kraków hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • 23142 sq ft of conference space
  • 2150 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Metropolo by Golden Tulip offers 220 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Dining table
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (23 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (24 inches high)
  • Low-height counter and sink (24 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 50 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Metropolo by Golden Tulip Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 190 reviews
Rating 8 - Good. 52 out of 190 reviews
Rating 6 - Okay. 6 out of 190 reviews
Rating 4 - Poor. 3 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Bar were very polite and efficient, room service guys were helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven, Barrowford

Liked: Cleanliness, property conditions & facilities
Great staff very friendly and very helpful.. room was lovely and clean. Plently of tea and coffee in room and replenished every day along with towels. Reception, bar and restaurant brilliant and the breakfast had plently of choice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maciej

Stayed 1 night in Dec 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff where great. Never seen such a large selection of breakfast choices. ( not free) would definitely stay again.
Stayed 3 nights in Dec 2025

8/10 Good

Mia skye

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms and very clean, had everything we needed, good location only 20 min taxi to centre
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frefood, amazing room, staff was so helpful
Stayed 3 nights in Oct 2025

6/10 Okay

stanislaw, justice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dengerous construction
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Shalabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

6/10 Okay

Karapet

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Jul 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025

10/10 Excellent

Gautam Dhananjay

Stayed 1 night in Jul 2025

10/10 Excellent

Ewa

Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lucinda

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025

8/10 Good

dorota

Stayed 2 nights in May 2025

8/10 Good

Michal, Bristol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025