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Holiday Inn Express Luzern - Kriens by IHG

3.0 star property
3-star hotel near Chapel Bridge

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

Free buffet breakfast on weekdays
Exterior
Property amenity
Standard Room, 1 Queen Bed, Accessible (Free Breakfast)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Chapel Bridge
    ‪4 min drive‬
  • Place, KKL Lucerne
    ‪4 min drive‬
  • Place, Swiss Transportation Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Kriens

In Kriens .You'll find Chapel Bridge and Lucerne Town Hall within 3 miles (5 km) of this hotel. Also, KKL Lucerne is within 3 miles (5 km) and Swiss Transportation Museum is within 6 miles (10 km).

What's nearby

  • Chateau Guetsch - 3 min drive - 3.8 km
  • Chapel Bridge - 4 min drive - 3.5 km
  • KKL Lucerne - 4 min drive - 3.8 km
  • Lucerne Town Hall - 5 min drive - 4.5 km
  • Swiss Transportation Museum - 7 min drive - 5.9 km

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Molini Pizza - ‬20 min walk
  • ‪Nooch - ‬3 min walk
  • ‪Bäckerei Hug - ‬2 min walk
  • ‪Restaurant Kuonimatt - ‬4 min walk

About this property

Holiday Inn Express Luzern - Kriens by IHG

3-star hotel near Chapel Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Luzern - Kriens by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Interior

ibis budget Luzern City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,059 reviews
The price is CA $178
CA $194 total
includes taxes & fees
Nov 2 - Nov 3
ibis budget Luzern City

Property amenities

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Reviews

Holiday Inn Express Luzern - Kriens by IHG Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 304 out of 561 reviews
Rating 8 - Good. 191 out of 561 reviews
Rating 6 - Okay. 38 out of 561 reviews
Rating 4 - Poor. 18 out of 561 reviews
Rating 2 - Terrible. 10 out of 561 reviews

Reviews

8/10 Good

Tarek

Stayed 1 night in Jul 2025

10/10 Excellent

Sorin

Travelled with family
Liked: Amenities, property conditions & facilities
Great breakfast. Nice clean and quiet hotel w/ convenient access to train. Friendly staff. Would definitely recommend staying here to anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Parmveer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The staff is friendly, and the hotel is conveniently located near the train station. They provided us with a guest card, which offered discounts on museums, activities, and train travel.
Stayed 2 nights in Jun 2025

4/10 Poor

Abdul Rehman

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The night staff on the night of June 28 was terrible.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sravanthi, Leander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and accessible to train station. The staff is very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convienient
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin, New Tecumseth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although property updated and nearly new, you either took train (free pass from hotel) into old city center or drove yourself. Parking is extra and a bit steep at 25 chf per night. Easy on and off major hwy.
Stayed 2 nights in Jun 2025

10/10 Excellent

DEREK

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with a modern beautiful room & excellent breakfast. Free train only 5 minutes away to go to old part of city. It takes only 4 minutes to get there.
Stayed 2 nights in Jun 2025

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you are coming from abroad but for Swiss citizens its OK
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lakshmi Naga Sri Charan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025

6/10 Okay

Farida

Stayed 2 nights in Apr 2025

10/10 Excellent

Sandhya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, stayed 4 nights with my family. Location isn’t bad as train station 2-3 mins walking distance, and the free voucher to travel to Luzern station was very handy. Room was great, very clean, service brilliant. They have thought of most things with usb charging port, able to request certain items like toothbrush, hotel also had microwave in the lounge area which was very helpful. Staff were amazing, very helpful, always ready to help and offer advices when asked esp for travelling around. Breakfast again was of very good standards. Honest can’t fault anything during our stay and defenitely recommend it. Thank you for a lovely stay.
Stayed 4 nights in Apr 2025

8/10 Good

Theresa

Stayed 5 nights in Apr 2025

10/10 Excellent

Thiri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Hotel is very near bus stop and there is a Thai restaurant and fast food nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025

10/10 Excellent

Bat-Amgalan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Comfortable Hotel

I found the room to be spacious, clean and comfortable. The hotel is very modern and ia 5 minute walk (if that) to the train stop. If I remember correctly Kriens is only 2/3 stops away from Lucerne which I think is a fantastic town. The offer the usual continental breakfast which I found to be fresh each day. Overall I had a really comfortable stay.
Stayed 2 nights in Nov 2024

8/10 Good

Roman, Puerto Plata

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Alles ok, aber Fremd- Parkplatz laufen und dann zu teuer
Stayed 1 night in Jan 2025

2/10 Terrible

Diego

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is EXCELLENT, staff is very nice, breakfast is great. Parking is a little costly at 25/day. But what is very HORRIBLE is internet, so slow can't do anything. 2 Mbps average, when other hotels have 50-100 Mbps and at home I have 300 Mbps. Not even possible to do a zoom meeting, some web pages don't even open. Please UPGRADE your internet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The young ladies at the desk were helpful and kind , room was lovely, would stay again and recommend to friends.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice stay, room is spacious and breakfast is very delicious specially croissants
Stayed 3 nights in Oct 2024

8/10 Good

Darla

Travelled with partner, Travelled with group
Excellent breakfast. Stiff beds!!!
Stayed 1 night in Oct 2024