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Banyan Tree Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Signature Sky Retreat, 1 King Bed, KL Tower View
Banyan Tree Suite | Living area
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
02 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪9 min walk‬
  • Petronas Twin Towers
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 2 Twin Beds

  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 2 Twin Beds

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 2 Twin Beds

  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite

Sky Sanctuary Suite

  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite

Banyan Tree Suite

  • 313 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King

Signature Wellbeing Retreat King

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of KLCC Park. Also, Suria KLCC Shopping Centre is within half a mile (1 km) and Berjaya Times Square is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • KLCC Park - 9 min walk - 0.8 km
  • Petronas Twin Towers - 12 min walk - 1.0 km
  • Berjaya Times Square - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬1 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Red Box Plus - ‬3 min walk

About this property

Banyan Tree Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
Banyan Tree Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the luxury Banyan Tree Kuala Lumpur. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Bellhop
  • Smoking in designated areas
Banyan Tree Kuala Lumpur offers 55 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Banyan Tree Spa has 4 treatment rooms including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Spanish

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  • Spa
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CA $256 total
includes taxes & fees
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Property amenities

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
    Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Banyan Tree Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 250 out of 318 reviews
Rating 8 - Good. 43 out of 318 reviews
Rating 6 - Okay. 17 out of 318 reviews
Rating 4 - Poor. 4 out of 318 reviews
Rating 2 - Terrible. 4 out of 318 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe Herve Marc

Stayed 3 nights in Feb 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
Stayed 1 night in Feb 2025

10/10 Excellent

julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent tailored service, beautiful room and amazing roof top bar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sophie

Stayed 2 nights in Jan 2025

10/10 Excellent

HYUN JI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever. Location, view, facilities and services were all on point! Lifetime experience and will remember this memories forever.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Siu hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious hotel

Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Stayed 4 nights in Dec 2024

8/10 Good

Vincenzo, Calabasas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chee Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing with friendly and helpful staff. Will definitely be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel and best service

Best hotel weve ever stayed at. Exceptional service
Incense and scents choice
Bedroom
Pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Stayed 2 nights in Oct 2024

10/10 Excellent

ubedraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Efstathios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 2nd stay with the Banyan Tree brand and we were equally impressed as the Macao property. Thank you for maintaining the very high standards. We highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

6/10 Okay

Hakam

Liked: Cleanliness, staff & service, amenities
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
Stayed 3 nights in Aug 2024

6/10 Okay

Dixon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Do not have the service expected from a luxury hotel. Offered us to upgrade for a fee and when i asked for free upgrade based on my platinium status, they said the hotel is fully booked. Then why its available if we are willing to pay? Lobby dark and warm.

8/10 Good

Hasan

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Dan

Stayed 3 nights in Jun 2024