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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
4-star Belle Époque hotel near Berjaya Times Square

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Lobby
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
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Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

City center stay.Within a 10-minute walk of this Bukit Bintang hotel, you'll find Jalan Alor and Petaling Street Market. Berjaya Times Square and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Jalan Alor - 5 min walk - 0.5 km
  • Petaling Street Market - 7 min walk - 0.6 km
  • Changkat Bukit Bintang - 7 min walk - 0.6 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Central Market - 10 min walk - 0.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Pizzeria Dihyang - ‬3 min walk
  • ‪Jiak Kopi - ‬2 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

4-star Belle Époque hotel near Berjaya Times Square
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and iPod docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 425 out of 529 reviews
Rating 8 - Good. 78 out of 529 reviews
Rating 6 - Okay. 18 out of 529 reviews
Rating 4 - Poor. 5 out of 529 reviews
Rating 2 - Terrible. 3 out of 529 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Port Richey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very modern and the rooms very European design. Nothing super fancy but not dirty or bad in any way. The staff was exceptional at all times and everything is laid out great
Stayed 7 nights in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Location is good Good value of money Room not big but I guess that’s what you paid for Overall good
Stayed 3 nights in Aug 2025

10/10 Excellent

BEE LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy.
Stayed 3 nights in Aug 2025

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Kheh Hua

Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Hareeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donel

Stayed 3 nights in Jul 2025

6/10 Okay

Koreisha

Travelled with partner
Overall ok. 1 star for the member of staff at check in . Rude , not even a hello , smile , unhelpful & we felt we were disturbing him ! But next day day staff & until end of stay very polite & helpful. Hotel basic amenities.. not even a glass or kettle in room Fancy light options using iPad but not useful & would prefer a kettle & some snacks /drinks instead Breakfast average Bed accessible only from one side. Quite inconvenient Would Not recommend for long stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gadeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place that really prioritizes sleep hygiene and is very comfortable
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

NICK

Stayed 4 nights in Jul 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Be a traveler not a tourist
Stayed 2 nights in Jun 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

8/10 Good

Syed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Abdulkadir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Stayed 2 nights in Jun 2025

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray Gerard, La Grange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025