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DoubleTree by Hilton Shah Alam i-City

Property class: 5 and above
5-star hotel with a spa, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shah Alam i-City

A high-rise hotel with a glass facade, named "DOUBLETREE by Hilton," featuring a rooftop pool and lush landscaping.
A spacious lobby with a bar area, seating arrangements, and a large window offering a view.
A spacious lobby with a high ceiling and a central floral arrangement.
A spacious lobby with a bar area, seating arrangements, and large windows offering a view of trees.
A restaurant with a view of a Ferris wheel and cityscape at dusk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym

Explore the area

View in a map
i-City Golden Triangle, Shah Alam, 40000
  • Place, Central i-City Shopping Centre
    ‪2 min walk‬
  • Place, i-City
    ‪2 min walk‬
  • Place, AEON Mall Bukit Raja
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a yellow armchair, a desk with a chair, a large window with a city view, and a television on the wall.

Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a chair, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a large window with a city view, a small table with a chair, and a trash bin.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Park View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view and a Ferris wheel.

Deluxe Room, 2 Twin Beds, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed, Kitchenette

A modern living room with a large flat-screen TV, a wooden coffee table, and a blue sofa with cushions.

Presidential Suite, 1 Double Bed, Kitchenette

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

A modern hotel room with two beds, a large window with a city view, a desk with a chair, and a minibar.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Pool
  • Spa
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8.8 out of 10, Excellent, 274 reviews
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CA $118 total
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About the area

Shah Alam

In shopping district.You'll be steps from Central i-City Shopping Centre and within a 10-minute walk of i-City. SnoWalk and Laman Seni 7 are also within 2 miles (3 km).

What's nearby

  • Central i-City Shopping Centre - 2 min walk - 0.2 km
  • i-City - 2 min walk - 0.2 km
  • Universiti Teknologi MARA Shah Alam - 15 min walk - 1.3 km
  • Sri Maha Mariamman Temple - 19 min walk - 1.6 km
  • AEON Mall Bukit Raja - 2 min drive - 1.6 km

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive

Restaurants

  • ‪Makan Kitchen - ‬1 min walk
  • ‪Bar-B-Q Plaza - ‬10 min walk
  • ‪Marrybrown - ‬6 min walk
  • ‪Ramen Seirock-Ya - ‬6 min walk
  • ‪San Francisco Coffee - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

5-star hotel with a spa, connected to a shopping center
DoubleTree by Hilton Shah Alam i-City offers its guests a full-service spa, an outdoor pool, and a steam room. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar. Public spaces have free WiFi.

There are 12 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury DoubleTree by Hilton Shah Alam i-City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shah Alam hotel.

  • 300 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 2022
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and safes. A pillow menu is available. 49-inch plasma televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Shah Alam hotel provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

A modern hotel with a prominent 'Courtyard' sign, featuring a glass facade and multiple floors.
Courtyard By Marriott Setia Alam
Shah Alam
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 112 reviews
The price is CA $105
CA $119 total
includes taxes & fees
Dec 14 - Dec 15
Courtyard By Marriott Setia Alam

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (MYR 5 per day)
  • Covered, secured valet parking on site (MYR 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch plasma TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shah Alam i-City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 118.8 per night.

Property payment types

  • American Express
  • Diners Club
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 60 per day
  • Rollaway bed fee: MYR 118.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

How close is DoubleTree by Hilton Shah Alam i-City to the airport?

DoubleTree by Hilton Shah Alam i-City is 12.3 mi (28-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on Nov 22, 2026 start from CA $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Shah Alam i-City have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Shah Alam i-City.

Does DoubleTree by Hilton Shah Alam i-City offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Shah Alam i-City, but buffet breakfast is offered for a fee of MYR 78 for adults and MYR 39 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton Shah Alam i-City?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at DoubleTree by Hilton Shah Alam i-City?

Free parking is not available at this hotel. Self parking is available for MYR 5 per day, and valet parking for MYR 60 per day.

Does DoubleTree by Hilton Shah Alam i-City have a pool?

DoubleTree by Hilton Shah Alam i-City features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does DoubleTree by Hilton Shah Alam i-City have a restaurant?

Yes, there are 4 restaurants on site.

Does DoubleTree by Hilton Shah Alam i-City have a spa?

Pamper yourself with a day at Eforea Spa, where you can enjoy aromatherapy, facials, and massages.

How close is DoubleTree by Hilton Shah Alam i-City to downtown Shah Alam?

DoubleTree by Hilton Shah Alam i-City is 2.5 mi away from Shah Alam.

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 189 out of 249 reviews
Rating 8 - Good. 41 out of 249 reviews
Rating 6 - Okay. 8 out of 249 reviews
Rating 4 - Poor. 4 out of 249 reviews
Rating 2 - Terrible. 7 out of 249 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice modern hotel. Great restaurant
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very nice and staff very friendly
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with great set of staff esp at the reception counter.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel for location facilities and presentation. Will definitely be returning
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good selection
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay-over experienced :)
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very clean and friendly
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities
Location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite staff.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in i-City
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Stayed 2 nights in Aug 2025