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DoubleTree by Hilton Shah Alam i-City

5.0 star property
5-star luxury hotel near i-City, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant
Restaurant
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
i-City Golden Triangle, Shah Alam, 40000
  • Popular Locationi-City1 min walk
  • Popular LocationCentral i-City Shopping Centre12 min walk
  • Popular LocationAEON Mall Bukit Raja7 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

King Deluxe Room Park View

King Deluxe Room Park View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Courtyard By Marriott Setia Alam
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (24)
The price is CA $106
per night
CA $118 total
includes taxes & fees
17 May - 18 May
Courtyard By Marriott Setia Alam

About the area

Shah Alam

In shopping district.You'll be steps from i-City and within a 15-minute walk of Central i-City Shopping Centre. SnoWalk and Universiti Teknologi MARA Shah Alam are also within 2 miles (3 km).

What's nearby

  • i-City - 1 min walk
  • Central i-City Shopping Centre - 12 min walk
  • Universiti Teknologi MARA Shah Alam - 15 min walk
  • AEON Mall Bukit Raja - 7 min drive
  • Setia City Mall - 13 min drive

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Starbucks - 7 min walk
  • Makan Kitchen - 6 min walk
  • Karaoke Manekineko - 14 min walk
  • Sushi Zanmai - 10 min walk
  • Pepper Lunch I - City Mall Shah Alam - 11 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

5-star luxury hotel near i-City, connected to a shopping center
DoubleTree by Hilton Shah Alam i-City offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 12 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury DoubleTree by Hilton Shah Alam i-City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shah Alam hotel.

  • 300 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Built in 2022
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and safes. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 5 per day)
  • Secured covered valet parking on site (MYR 50 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78 for adults and MYR 39 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shah Alam i-City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 106.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 66 reviews" "
Rating 8 - Good. 11 out of 66 reviews" "
Rating 6 - Okay. 3 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sheirella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

gavin

Business traveller
Liked: Amenities
Brand new and impressive property Great views
Stayed 1 night in Jan 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, room comfort
KL stay 2025
Toilet basin was choke
Stayed 1 night in Jan 2024

8/10 Good

FARIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Reny

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Sivananthan

Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Stayed 5 nights in Oct 2023

10/10 Excellent

NOR HANANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
Amazing experience..will come again
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm an American so being unfamiliar with Malaysia i didnt quite know what to expect of hotels in Malaysia. I stayed in room 603 from the middle of august to about a week or so ago. From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur. None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present. However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia. The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
Stayed 8 nights in Aug 2023