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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property
4-star luxury hotel near Petronas Twin Towers, connected to the convention center

Choose dates to view prices

Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪9 min walk‬
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

LCD TV

Executive Suite, 2 Double Beds, Non Smoking, City View

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Non Smoking

LCD TV

Premier Suite, 2 Double Beds, Non Smoking

  • 82 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, City View

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Kuala Lumpur

City center stay.Within a 15-minute walk of this Golden Triangle hotel, you'll find Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Petronas Twin Towers - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.5 km

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬4 min walk
  • ‪Tandoor Grill - ‬3 min walk
  • ‪Cafe: In House - ‬5 min walk

About this property

Four Points By Sheraton Kuala Lumpur, City Centre

4-star luxury hotel near Petronas Twin Towers, connected to the convention center
Four Points By Sheraton Kuala Lumpur, City Centre offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Event space at this hotel measures 28148 square feet (2615 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Four Points By Sheraton Kuala Lumpur, City Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 513 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 28148 sq ft of conference space
  • 2615 sq m of conference space
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to May 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Kuala Lumpur, City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 151 reviews
Rating 8 - Good. 32 out of 151 reviews
Rating 6 - Okay. 9 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers
Views from my room
Views from my room
Stayed 1 night in Mar 2025

10/10 Excellent

Manjot

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel!! Highly recommended
Stayed 5 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness
Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daeun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Noorrisham

Stayed 2 nights in Feb 2025

8/10 Good

Carine K. L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeomon Emily

Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pratik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025

10/10 Excellent

Perdita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Stayed 2 nights in Jan 2025

8/10 Good

Desmond

Stayed 5 nights in Jan 2025

10/10 Excellent

Sukhvinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
respectable staff, easy check in, great room service. Clean rooms. unfortunately pillows look fluffy but flatten and not supportive, other than that I would definitely recommend staying here
Stayed 2 nights in Jan 2025

10/10 Excellent

Walieed

Travelled with partner
Liked: Amenities
Definitely I’ll be back thank you guys
Stayed 5 nights in Jan 2025

10/10 Excellent

Qian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Dec 2024

4/10 Poor

Alvin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Budget friendly but I will not stay here again

Good location but doesn’t live up to standard
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed, birrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five night stay with family. Enjoyed every bit of it. Will definitely go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon, selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfort to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Uzma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024

10/10 Excellent

jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lunch buffet was Excellant.

Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Stunning hotel. From the moment we walked through the doors we were welcomed by attentive, friendly staff. The rooms were amazing, the pool area was fantastic to cool down and for the children to have some down time. Food and drinks were all very reasonably priced and high quality and delicious. It was in a fantastic location.
Stayed 3 nights in Oct 2024