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Impiana KLCC Hotel

4.5 star property
4.5-star spa hotel near KLCC Park, connected to the convention center

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Photo gallery for Impiana KLCC Hotel

Interior detail
Minibar, in-room safe, blackout drapes, soundproofing
Front of property - evening/night
Bar (on property)
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.4 out of 10
Very good
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King

Club Deluxe King

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Room

Club Room

Club Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus

Deluxe King Plus

8.2 out of 10
Very good
(14 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Twin Plus

Superior Twin Plus

Superior Twin Plus

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Pool
  • Spa
  • Kids pool
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CA $165 total
includes taxes & fees
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About the area

Kuala Lumpur

City center retreat .Within a 10-minute walk of this Kuala Lumpur City Centre hotel, you'll find Suria KLCC Shopping Centre and KLCC Park. Petronas Twin Towers and Pavilion Kuala Lumpur are also within half a mile (1 km).

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.2 km
  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Petronas Twin Towers - 7 min walk - 0.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Impiana KLCC Hotel - ‬1 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Etiqa Twins Foodcourt - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Impiana KLCC Hotel

4.5-star spa hotel near KLCC Park, connected to the convention center
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 519 guestrooms or units
  • 25 levels
  • 2 buildings
  • 2 dining venues
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Spa
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CA $135 total
includes taxes & fees
Feb 15 - Feb 16
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room close and close to conference centre; a variety of dining options and easy access to public transport.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk supervisor was especially helpful and always willing to go the extra mile to make our stay comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet, coffees. Front desk was very attentive- Thanks Karen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place next to Petrona towers
Stayed 1 night in Jun 2025

10/10 Excellent

Mandy, Bonney Lake

Stayed 2 nights in Sep 2025

8/10 Good

Sebast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2025

4/10 Poor

Chi Ming Sally

Disliked: Cleanliness, property conditions & facilities
dirty
Stayed 5 nights in Sep 2025

10/10 Excellent

Yu-Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

8/10 Good

Allen Yan Lun

Stayed 3 nights in Sep 2025

6/10 Okay

Alfredo

Liked: Staff & service, amenities
In the room had a problem with drain
Stayed 1 night in Sep 2025

4/10 Poor

Khadijah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very disappointed with the condition of the rooms. Nothing works plus not clean n after requesting for another room which is bigger but still not clean. room were dusty floor not clean. Very disappointed n won’t recommend this hotel to anyone.
Stayed 3 nights in Aug 2025

6/10 Okay

Susanne Elizabeth

Position good. Rooms could have been a bit cleaner and beds very hard . Bit of attitude from some front desk staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

ABDIRIZAK

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect no suggestions needed
Stayed 3 nights in Jul 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelo, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nadim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was my go to hotel for nearly 15 years, and naturally myself and my company spent hundreds of thousands of pounds over the years. Unfortunately the few visits have clearly shown the standards of the hotel and level of service previously experienced has changed dramatically for the worst. The hotel changes staff constantly and it's very difficult to build any rapport. For this reason, I have now opted to use other hotels in KL and advised my colleagues to do the same. It's a big shame and very sad but unfortunately Impiana is just not what it used to be. Thanks for the memories and good luck for the future.
Stayed 1 night in Jan 2025

6/10 Okay

SURYANA BINTE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping and the porter/concierge staff were exceptional—always helpful and greeted us with genuine smiles. However, the front desk team lacked warmth and came across as insincere in their interactions, which impacted the overall welcome experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 9 nights in Jun 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, amenities, property conditions & facilities
Staff of the hotel were excellent especially the ladies from the lobby and the restaurant. I would recommend to everyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with the main attraction, KL Twin Towers insight and just a short walk away to shops & restaurants and monorail transport. Rooms at the back of the hotel have no views, so request or upgrade to an east facing room.
Stayed 6 nights in May 2025

10/10 Excellent

Arinjay, Saskatoon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Close to sites and restaurants.
Stayed 6 nights in May 2025

6/10 Okay

Bassem

Travelled with partner
Disliked: Property conditions & facilities
Location is great but the service needs more attention - good not great
Stayed 1 night in May 2025

10/10 Excellent

Maqbool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impiana is a great hotel

Excellent location (next to Petronas Towers), wonderful staff, plenty of restaurant options within walking distance, very good breakfasts, got an upgrade as well. Extremely happy with our stay.
Stayed 7 nights in May 2025

8/10 Good

Jenny

Travelled with family and small children
Liked: Cleanliness
Reception and Concierge staff are very helpful and friendly. The staff in the restaurant and chefs didn’t have a customer service. The head chef in the kitchen were very discriminating. I had experienced it for the first 2days we were there and told my husband and he was furious then the third day he witnessed it himself, this chef was rude to the other guests and my husband said to the chef that is that how he treat a guest. The chef apologised but this should not happen. I understand that it gets busy but no matter what you must still treat guests with respect and just a simple smile will go a long way.
Stayed 3 nights in Mar 2025