Mandarin Oriental, Kuala Lumpur

Family-friendly 5-star hotel near Pavilion Kuala Lumpur

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Where to?

Dates

August 2025

September 2025

Outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Kuala Lumpur City Centre, Kuala Lumpur, 50088

Petronas Twin Towers
‪3 min walk‬
Pavilion Kuala Lumpur
‪10 min walk‬
Kuala Lumpur Tower
‪14 min walk‬
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪51 min drive‬

Room options

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Room, 1 King Bed, Park View (Executive)

Wonderful

48 sq m
Park view
Sleeps 3
1 King Bed

Executive Room, Park View

48 sq m
Park view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds (Twin Towers View)

Excellent

40 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe City View Room Twin

Very good

40 sq m
City view
Sleeps 3
2 Twin Beds

Royal Suite King Bed

41 sq m
1 bedroom
Park view
Sleeps 5
1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

152 sq m
3 bedrooms
City view
Sleeps 7
2 Twin Beds and 1 King Bed

Deluxe City View Room King

Exceptional

40 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe, Room, 2 Twin Beds, City View

Very good

40 sq m
City view
Sleeps 3
2 Twin Beds

Presidential Suite, Multiple Beds

320 sq m
2 bedrooms
Park view
Sleeps 5
2 King Beds

Mandarin, Room, 1 King Bed

82 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Twin Towers Suite King)

122 sq m
2 bedrooms
City view
Sleeps 5
2 King Beds

Suite, 2 Bedrooms (Park Suite King)

122 sq m
2 bedrooms
Park view
Sleeps 5
2 King Beds

Suite, 1 King Bed (Park)

Exceptional

82 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed

165 sq m
1 bedroom
Park view
Sleeps 3
1 King Bed

Club Park View Room King

40 sq m
Park view
Sleeps 3
1 King Bed

Deluxe Park View Room King

Exceptional

40 sq m
Park view
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Twin Towers View)

Exceptional

40 sq m
City view
Sleeps 3
1 King Bed

Twin Towers View Room King

Exceptional

40 sq m
City view
Sleeps 3
1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

130 sq m
City view
Sleeps 5
2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Excellent

130 sq m
City view
Sleeps 5
1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

122 sq m
Park view
Sleeps 5
1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

Very good

40 sq m
City view
Sleeps 3
1 King Bed

Deluxe Park View Room Twin

Excellent

40 sq m
Park view
Sleeps 3
2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

122 sq m
Park view
Sleeps 5
2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

122 sq m
City view
Sleeps 5
2 King Beds

Room, 2 Twin Beds (Twin Towers View)

Excellent

40 sq m
City view
Sleeps 3
2 Twin Beds

About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 miles (3 km).

What's nearby

Suria KLCC Shopping Centre - 2 min walk - 0.2 km
Petronas Twin Towers - 3 min walk - 0.3 km
KLCC Park - 3 min walk - 0.3 km
Pavilion Kuala Lumpur - 10 min walk - 0.9 km
Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

Kuala Lumpur Pasar Seni Station - 5 min drive
KLCC Station - 9 min walk
Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

‪Eight Ounce Coffee - ‬5 min walk
‪Serai - ‬3 min walk
‪Genki Sushi - ‬5 min walk
‪Marini's On 57 - ‬4 min walk
‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Family-friendly 5-star hotel near Pavilion Kuala Lumpur

Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

629 guestrooms or units

30 levels

4 dining venues

3 bars or lounges

Meeting rooms

Deli

Kid's club (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

Beauty salon

Elevator

Smoking in designated areas

Bar by the pool

Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Similar properties

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine

Pool
Spa
Kids pool
Parking included

CA $283 total

includes taxes & fees

Aug 21 - Aug 22

Property amenities

Family friendly

Children's pool
Free children's club
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Limo/town car service
Free secured self parking on site
Secured valet parking on site (MYR 40 per day)
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

2 outdoor tennis courts
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Entertainment

49-inch flat-screen TV with premium cable/satellite channels

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Air conditioning
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for MYR 113.4 per night.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
Secured valet parking fee: MYR 40 per day
Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental

Mandarin Oriental Hotel Kuala Lumpur

Mandarin Oriental Kuala Lumpur

Mandarin Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental Kuala Lumpur Hotel

Mandarin Oriental Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Hotel

Mandarin Oriental, Kuala Lumpur Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Ryonah

Travelled with family and small children

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t say enough good things about our experience at Mandarin Oriental KL. I was traveling with my very chatty 8-year-old son and every single staff member we interacted with was incredibly friendly, patient, and kind. They made both of us feel completely at home and welcomed from the moment we arrived. The location is unbeatable, right next to Suria KLCC and the iconic Petronas Twin Towers. The view from our room was stunning, especially at night when the towers lit up. The food was fantastic, and the overall atmosphere was calm, elegant, and very family-friendly. Thank you so much to everyone at the Mandarin Oriental for making this trip so special. You created a beautiful memory for my son and me. We’d absolutely stay here again if we return to Kuala Lumpur! 감사했어요! ありがとうございました！

Stayed 2 nights in May 2025

8/10 Good

Vandana

Travelled with group

May 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel :-)

The hotel is lovely and the location is great. You have the Petronas towers walking distance away as you walk through a shopping mall just next door! There’s also a food court in the mall with such a variety of foods. I would definitely recommend. This hotel.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is absolutely gorgeous with breathtaking views of the Petronas Twin Towers and downtown Kuala Lumpur. The staff is extrordinarily professional and friendly. We will definitely be staying here again and highly recommend!!

Stayed 2 nights in Apr 2025

10/10 Excellent

Frances, FPO

Travelled with family

May 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elegant design and decor hotel. Many options to dine in. Perfect location. All hotel employees were very kind, very helpful people. We want to go back.

Stayed 3 nights in Apr 2025

10/10 Excellent

Bernadette

Travelled with partner

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent hotel in a great location. The staff were welcoming and helpful. The bar on 57 had fantastic views of the city and the Petronas Towers. Enjoyed our stay.

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was not only a beautiful design with much attention to detail being paid to not only the aesthetics, but also the practicality of all areas. I do not have any accessibility requirements however it was nice to see that this was also considered in the design. The staff...well, they were also excellent. Very friendly, always greeting you and nothing was ever any trouble (but they had thought of everything anyway). I only had breakfast at the hotel but this was also excellent (variety and quality), with everything you could possibly want to eat! I really enjoyed my stay and I hope to go again one day.

Stayed 2 nights in May 2025

10/10 Excellent

Kyu Jin

May 1, 2025

Stayed 4 nights in Apr 2025

4/10 Poor

Aleksandr, Porter Ranch

Travelled with family and small children, Business traveller

May 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Disappointing Stay – Not Worth the Price Rooms are extremely outdated with worn-out furniture—definitely not what you’d expect at this price point. When we checked in, housekeeping had left someone else’s sock in the room. Even worse, the shower water was brown during half of our stay, and the only response from reception was to “wait.” No heads-up that breakfast wasn’t included—just an unexpected charge at checkout. After all this, I requested a simple 2-hour late checkout and was denied—only given 30 minutes—forcing us to walk around with our infant in 90°F heat. I’m done with this place and won’t be returning.

Stayed 3 nights in Nov 2024

10/10 Excellent

david

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel good location

Good location and five star service throughput, this is a classy establishment and has a grand style. Location and facilities are good, great shopping and dining options available and close to Petronas towers however a tour would require booking in advance before your stay. The rooms are starting to look a little dated however all adds to the charm.

Stayed 3 nights in Apr 2025

10/10 Excellent

Jesper

Travelled with family

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Surroundings. High Quality Food

Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth staying.

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Business traveller, Travelled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

10/10 Excellent

Syed

Apr 24, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Jane, Seattle

Travelled with partner

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and beautiful hotel. The rooms were spacious and in excellent condition. Comfortable beds. Staff was very helpful and friendly. Would definitely stay here again.

Stayed 2 nights in Apr 2025

10/10 Excellent

hernan

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Mohamed

Travelled with partner

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On the whole quite satisfactory stay.

Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Apr 19, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Travelled with partner

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing position, great views.

Stayed 2 nights in Apr 2025

10/10 Excellent

stere

Apr 17, 2025

Liked: Amenities, property conditions & facilities

Beautiful hotel near the attractions side!

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Loved it

Amazing hotel with very very helpful and kind staff. Very delicious breakfast and various authentic malay, chinese and international dinner possibilities in the hotel. Very clean rooms and amenities. Hote is situated in a very central and safe are. We were there with our 18 months babyboy and loved it.

Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah Jane

Apr 17, 2025

10/10 Excellent

Walter

Travelled with family

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing and convenient

Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Business traveller

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Beautiful hotel in great location.

Stayed 2 nights in Apr 2025

Mandarin Oriental, Kuala Lumpur

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

Reviews

Popular amenities

Explore the area

Room options

View all photos for Club Room, 1 King Bed, Park View (Executive)

Club Room, 1 King Bed, Park View (Executive)

View all photos for Executive Room, Park View

Executive Room, Park View

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Club Room, 2 Twin Beds (Twin Towers View)

View all photos for Deluxe City View Room Twin

Deluxe City View Room Twin

View all photos for Royal Suite King Bed

Royal Suite King Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

View all photos for Deluxe City View Room King

Deluxe City View Room King

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Club Deluxe, Room, 2 Twin Beds, City View

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Suite, 2 Bedrooms (Twin Towers Suite King)

View all photos for Suite, 2 Bedrooms (Park Suite King)

Suite, 2 Bedrooms (Park Suite King)

View all photos for Suite, 1 King Bed (Park)

Suite, 1 King Bed (Park)

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

View all photos for Club Park View Room King

Club Park View Room King

View all photos for Deluxe Park View Room King

Deluxe Park View Room King

View all photos for Club Room, 1 King Bed (Twin Towers View)

Club Room, 1 King Bed (Twin Towers View)

View all photos for Twin Towers View Room King

Twin Towers View Room King

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

View all photos for Club Deluxe, Room, 1 King Bed, City View

Club Deluxe, Room, 1 King Bed, City View

View all photos for Deluxe Park View Room Twin

Deluxe Park View Room Twin

View all photos for Room, Connecting Rooms, Park View (King Bed)

Room, Connecting Rooms, Park View (King Bed)

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed)

View all photos for Room, 2 Twin Beds (Twin Towers View)

Room, 2 Twin Beds (Twin Towers View)

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About the area

Kuala Lumpur

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental, Kuala Lumpur

Languages

Similar properties

Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities