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Mercure Kuala Lumpur Shaw Parade

4.0 star property
4-star hotel near Berjaya Times Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Mercure Kuala Lumpur Shaw Parade

Superior Room, 1 Queen Bed (Classic)
Breakfast served, international cuisine
Bar (on property)
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Place, Berjaya Times Square
    ‪2 min walk‬
  • Place, The Exchange TRX
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed (Classic)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Classic)

Superior Room, 2 Single Beds (Classic)

Superior Room, 2 Twin Beds (Classic)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Privilege Luxe)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed (Privilege Luxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Imbi hotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Sungei Wang Plaza - 5 min walk - 0.5 km
  • The Exchange TRX - 7 min walk - 0.6 km
  • Jalan Alor - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Keong Kee Herbal Soup (强记补品) - ‬1 min walk
  • ‪Mercure KL Lobby Lounge - ‬5 min walk
  • ‪Restoran Hee Lai Ton (Pudu) 喜来登(半山芭)海鲜酒家 - ‬6 min walk
  • ‪Restaurant Ah Koong 亚坤纯正西刀鱼丸 - ‬6 min walk
  • ‪悦心軒素食館 - ‬2 min walk

About this property

Mercure Kuala Lumpur Shaw Parade

4-star hotel near Berjaya Times Square, connected to a shopping center
Mercure Kuala Lumpur Shaw Parade offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly Mercure Kuala Lumpur Shaw Parade also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuala Lumpur hotel is smoke free.

  • 213 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 8 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 63 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 45-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 63 per person
  • Covered self parking fee: MYR 8 per night
  • Rollaway bed fee: MYR 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 455 out of 891 reviews
Rating 8 - Good. 349 out of 891 reviews
Rating 6 - Okay. 72 out of 891 reviews
Rating 4 - Poor. 8 out of 891 reviews
Rating 2 - Terrible. 7 out of 891 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Samia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly as some rooms have baths… close to Times Square and Lalaporte. Hotel food was great and not expensive. Nice pool at the top of hotel. Staff were very polite and helpful. Rooms were very nice and had own hot/ cold water unit….never seen that provision before.
Stayed 7 nights in Aug 2025

10/10 Excellent

Liang Hui Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and they are big on sustainability. There’s also lots of great food near the area including some MICHELIN Bib Gourmand recipients.
Stayed 2 nights in Sep 2025

6/10 Okay

QIANG

Business traveller

Ok

Stayed 1 night in Jul 2025

8/10 Good

Svetlana

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2025

8/10 Good

Jeum Haw

Stayed 2 nights in Jul 2025

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel. The room is clean, bright and spacious. Lots of nice eateries around the hotel too. Just one comment about the check in, I find it relatively slow, not much staff in the front desk area.
Stayed 2 nights in May 2025

8/10 Good

Donny Luk Kwan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is big and love the rooftop pool with amazing views. Not that close to public transport but very close to ICC Pudu.
Stayed 8 nights in Apr 2025

8/10 Good

Abdul Ghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure stay

Overall, a pleasant experience...for short stay, it is highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Christian Lawrence, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good property, area is close enough to the city centre I walked home from the centre everyday. One thing that really stood out that I really liked was that the hotel had a filtered water system within the room instead of water bottles so it saves on plastic and encourages recycling!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the top-notch hotels in the area and it's a good value for money. Pros: Very close to all main attractions and malls. Transportation is easy from and to the hotel Staff are super friendly and helpful Pool is great and has a great view Wide variety of malaysian and asian dishes for breakfast ( they always add something new) Super clean and comfortable rooms Cons: For non-asian customers, the breakfast selection is limited
Stayed 6 nights in Apr 2025

10/10 Excellent

velayuthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central point in the city where the amenities are located
Stayed 1 night in Apr 2025

10/10 Excellent

velayuthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access during and after check in - out times
Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very nice hotel, excellent staff, breakfast was fine, had some trouble adjusting the aircon, I enjoyed my stay
Stayed 6 nights in Feb 2025

10/10 Excellent

KEAN SENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, clean and quiet. Will stay here again if going bukit bintang area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was a very pleasant stay. Though location not most ideal but still accessible. The service was splendid
Stayed 2 nights in Jan 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jathusan

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular staff and close to downtown. Nice rooms and services. Overall, great stay.
Stayed 11 nights in Dec 2024

10/10 Excellent

Tajul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice good convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Kean-Hooi

Stayed 2 nights in Nov 2024

8/10 Good

Seng Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfort But bad sound proof

The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise. The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindawati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Stayed 4 nights in Nov 2024

6/10 Okay

Dalip

Travelled with family
Housekeeping and friendliness was under par.
Stayed 4 nights in Nov 2024

6/10 Okay

Azura

Stayed 2 nights in Oct 2024