PARKROYAL COLLECTION Kuala Lumpur

5.0 star property
5-star luxury hotel near Berjaya Times Square

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Relax by the pool with a view of the city skyline.
Experience the warm atmosphere of this inviting space with a distinctive ceiling and expansive windows.
Relax with a drink at the curved bar, surrounded by lush greenery and a geometric tile floor.
Enjoy a city view from the large window, relax in the modern bathroom, and sleep comfortably in the spacious bed with a stylish headboard.
Welcome to our reception area, featuring a sleek, curved reception desk surrounded by lush greenery and natural light.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

Lifestyle Premier Double Double

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Signature Family Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Lifestyle Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Deluxe Twin

7.0 out of 10
Good
(14 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Signature Family Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Urban Deluxe King

8.2 out of 10
Very good
(24 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Deluxe Queen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Family Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Lifestyle Premier King

9.0 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

PARKROYAL COLLECTION Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

COLLECTION Club Premier King

8.8 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

COLLECTION Club King

9.0 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About the area

Kuala Lumpur

City center stay.Within a 10-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. The Exchange TRX and Mitsui Shopping Park LaLaport are also within half a mile (1 km).

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 2 min drive - 1.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬5 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Q Cup Café - ‬2 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star luxury hotel near Berjaya Times Square
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 780 reviews
Rating 8 - Good. 215 out of 780 reviews
Rating 6 - Okay. 83 out of 780 reviews
Rating 4 - Poor. 37 out of 780 reviews
Rating 2 - Terrible. 18 out of 780 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend getaway with friends

Hotel was well situated in Bukit Bintan area near shopping and restaurants. Able to walk to nearby shopping Centers and the night eating areas. Hotel was fantastic with a great bar for winding down in the evening and the facilities were well maintained.
Stayed 3 nights in Apr 2025

2/10 Terrible

GAY

Travelled with family and small children
Disliked: Staff & service
Hotel checkinstaff very poor attitude and not attentive atall. She does not want to Expedia confirmation number but demand full document. I told her right upon checkinthat my booking made under Roy Gay but she just check my passport without Roy demand document instead
Stayed 3 nights in May 2025

10/10 Excellent

Chuen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Can’t beat the location. Clean and friendly
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Stayed 2 nights in Apr 2025

6/10 Okay

Rebecca Nicole

Disliked: Amenities
I booked for 6 nights, and after the first night I had to book a flight home urgently. The hotel was not willing to refund any of the 5 nights accomodation whatsoever. I have emailed them twice since coming home and no one has bothered to acknowledge my email. The concierge overprice you for taxi, quoted me 200 RM to the airport, I found a different taxi myself for 75 RM. Upon arrival to this hotel, the line at reception was huge. I waited approximately 40 minutes just to check in. The room was average, stains on the couch and the coffee table wasn’t cleaned at all. This is definitely not a five star hotel
Stayed 6 nights in Apr 2025

4/10 Poor

Nancy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The bathroom was disgusting. Shower had mold and grime. It was evident that it wasn’t cleaned or properly maintained. Shower did not properly drain.
Stayed 3 nights in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2025

8/10 Good

kim fei

Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice response on arriving snd the rest of the week food service was great and the entire adventure was worth it
Stayed 6 nights in Apr 2025

8/10 Good

Dyana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC control in the room doesn’t seem to work and they need to replace hairdryer.
Stayed 3 nights in Apr 2025

8/10 Good

Sasi K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL Trip

Good ✔️ all around
Stayed 3 nights in Apr 2025

10/10 Excellent

tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Very luxe. A few minor thoughts: Beds need a softer top. The rules for executive lounge are no children and no sports wear. We experienced both. If this is a rule please follow through. Better coffee! Please get a barista for breakfast up/ down stairs!
Stayed 7 nights in Apr 2025

10/10 Excellent

Abdiwasa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stff
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

HYUNJIN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

AHMAD ISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 7 nights in Mar 2025

6/10 Okay

Abdul Khalid Mohd

Travelled with family
Liked: Cleanliness, amenities
Location is a plus. Unfortunately check in was not a good experience waiting for rooms to be available for family. Also
Stayed 4 nights in Mar 2025

8/10 Good

Peter Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the Club Room were so friendly, just fantastic really.
Stayed 8 nights in Mar 2025

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, couple of minor problems with room sorted promptly, would recommend and stay again
Stayed 5 nights in Mar 2025

8/10 Good

Zhong fen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
2nd time staying in this hotel. Room is ok, but the toilet needs a lot of upgrades. Molds all over, shower mixer and taps need replacement
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in Mar 2025

10/10 Excellent

ABDULLAH AL ZAHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 5 nights in Feb 2025

10/10 Excellent

zulfiquar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fantastic stay for 6 days - Great location and fantastic staff
Stayed 6 nights in Feb 2025

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were helpful and friendly. The Buffet Breakfast was Amazing the choices catered for every taste and culture
Stayed 5 nights in Feb 2025

10/10 Excellent

Salman

Stayed 4 nights in Feb 2025