PARKROYAL COLLECTION Kuala Lumpur

5.0 star property
5-star luxury hotel near Berjaya Times Square

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Lobby
Exterior
2 bars/lounges, lobby lounge
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

Lifestyle Premier King

9.0 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Lifestyle Premier Double Double

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

COLLECTION Club King

9.0 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Deluxe King

8.2 out of 10
Very good
(24 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Deluxe Twin

7.2 out of 10
Good
(15 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed

Urban Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Urban Deluxe Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Signature Family Suite

  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

PARKROYAL COLLECTION Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

City center stay.Within a 10-minute walk of this Bukit Bintang hotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. The Exchange TRX and Mitsui Shopping Park LaLaport are also within half a mile (1 km).

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 2 min drive - 1.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪The Lemon Tree - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star luxury hotel near Berjaya Times Square
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

  • 527 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 162 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Reviews

PARKROYAL COLLECTION Kuala Lumpur Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 829 reviews
Rating 8 - Good. 224 out of 829 reviews
Rating 6 - Okay. 89 out of 829 reviews
Rating 4 - Poor. 39 out of 829 reviews
Rating 2 - Terrible. 21 out of 829 reviews

Reviews

10/10 Excellent

Najmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in KL. Will be staying here again
Stayed 3 nights in Jun 2025

8/10 Good

Howard

Travelled with family
Liked: Amenities, property conditions & facilities
Good location- close to shopping, food and monorail station. Room shower fantastic water pressure. Cleanliness ok. Just need to remove dust properly. Can see dust particles on some surfaces on toiletry items and nose feels stuffy. No thongs(slippers)- need remember to bring your own/buy before you get in. Able to check in when arriving at 1pm was very good.
Stayed 3 nights in Jun 2025

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel

Great hotel with nice sized rooms and at reasonable price right in the middle of the city. Quick and Easy to walk to Pavilion, Times Square, Starhill etc. Restaurants all over. Lobby is beautiful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Valentina, Eltham

Liked: Cleanliness, amenities, property conditions & facilities
Park royal is amazing I have been coming here for 17 plus years Close to everything Security everywhere Cleanliness Staff are amazing The pool is spot on and the food is great My room is always clean and they have toothbrushes toothpaste shampoo conditioner body wash earbuds etc The bed is super comfortable and the pillows are to die for The tv is great so many different Chanels Everything is at your finger tips Shopping restaurants massage I mean everything Cannot ever fault this place and so affordable
Stayed 1 night in Jun 2025

4/10 Poor

Calvin Mang Yau

Travelled with family
Disliked: Property conditions & facilities
18/F having a major renovation but half of the floor is still open to public. Hammering, Drilling.. Extremely NOISY and dusty, totally unacceptable. Switched to another floor, bedside reading lamp not working, bathroom drain clogged...... kids running down the hallway...... the hotel is a disappointment.
Extremely NOISY
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Comfortable rooms in a good location.
Stayed 3 nights in Mar 2025

8/10 Good

Sium Kan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in system a little slow, they need to improve their check in process. Otherwise everything else is really excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Jacine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoying the Stay!

Comfortable and relax stay. Have been staying in ParkRoyal Collection KL for more than 3 times.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good rooms with comfy beds! Dining in food was good. Super convenient location.
Stayed 1 night in May 2025

10/10 Excellent

padman

Stayed 3 nights in May 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Jun 2025

8/10 Good

Seek mooi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for work trip
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025

10/10 Excellent

Conor

Stayed 2 nights in May 2025

8/10 Good

Dinh

Travelled with group
Liked: Cleanliness, property conditions & facilities
clean, good location facilities adequate, in good walking distance to explore landmarks etc..
Stayed 5 nights in May 2025

10/10 Excellent

Bassem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in KL for shopping & sightseeing, this is the place to be! KLCC at your door step & a nice pool. Recently renovated so it's spotless in every way
Stayed 3 nights in May 2025

10/10 Excellent

John

Stayed 4 nights in Apr 2025

6/10 Okay

Tham Yu

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was appalling that the toilet flush was so inefficient. It could barely flush, and we had to hold the flush button for at least 5 long seconds before anything vanishes down the sewage. This is very shocking, and certainly unexpected, that a hotel of such standard and quality would allow this kind of flush power? And then the bathroom door has a nail sticking out -- initially, we thought it was unfinished carpentry or repair work, but it turned out that one of the metallic hooks were not replaced, leaving a bare nail sticking out. How can we possibly hang our clothes or towel inside the bathroom? Shall we have more thoughtful and meticulous maintenance of facilities, please? We are in Kuala Lumpur for the weekend, celebrating Mother's Day. Without a doubt, this is quite disappointing. My mother, in her 70s, has scoliosis, and cannot walk with ease. The staff did not even notice her to open the doors for her at the main entrance -- we were making our way to the main lobby outside to wait for our Grab ride's arrival. The staff were just standing around, or worse, physically absent, so my mum had to struggle with the rather heavy doors. Can we please have a higher expectation of what service ought to be -- this is a highly-rated accommodation, I believe? Finally, there were some brown spots / stains on my bed duvet / cover. We requested for housekeeping and we are rewarded with dirty bed duvey / cover. The irony!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend getaway with friends

Hotel was well situated in Bukit Bintan area near shopping and restaurants. Able to walk to nearby shopping Centers and the night eating areas. Hotel was fantastic with a great bar for winding down in the evening and the facilities were well maintained.
Stayed 3 nights in Apr 2025

2/10 Terrible

GAY

Travelled with family and small children
Disliked: Staff & service
Hotel checkinstaff very poor attitude and not attentive atall. She does not want to Expedia confirmation number but demand full document. I told her right upon checkinthat my booking made under Roy Gay but she just check my passport without Roy demand document instead
Stayed 3 nights in May 2025

10/10 Excellent

Chuen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Can’t beat the location. Clean and friendly
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Stayed 2 nights in Apr 2025

6/10 Okay

Rebecca Nicole

Disliked: Amenities
I booked for 6 nights, and after the first night I had to book a flight home urgently. The hotel was not willing to refund any of the 5 nights accomodation whatsoever. I have emailed them twice since coming home and no one has bothered to acknowledge my email. The concierge overprice you for taxi, quoted me 200 RM to the airport, I found a different taxi myself for 75 RM. Upon arrival to this hotel, the line at reception was huge. I waited approximately 40 minutes just to check in. The room was average, stains on the couch and the coffee table wasn’t cleaned at all. This is definitely not a five star hotel
Stayed 6 nights in Apr 2025