See all properties
Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
5-star luxury aparthotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Relax by the rooftop pool surrounded by lounge chairs and take in the city views.
Enjoy meals in a comfortable dining space with contemporary chairs and tables.
Pan Pacific Hotel features a sleek, rectangular design with reflective glass windows.
Experience a serene retreat with a spacious shower area, glass-enclosed tub, and two massage tables.
Relax in a stylish room with a large flat-screen TV, comfortable bed, and seating area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Premier Suite, 2 Bedrooms

Relax in a spacious room with a large bed, city view, and modern amenities.

Premier Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Relax in a stylish room with a large flat-screen TV, comfortable bed, and seating area.

Executive Suite, 1 Bedroom

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Relax in comfort with a large bed, desk, and city views from the window.

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Ample storage options and a mirror make this walk-in closet a convenient space for getting dressed.

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Relax in a stylish room with a large bed, bedside table, and city view.

Suite, 2 Bedrooms

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Relax in a stylish room with a large bed, desk, and city view.

Premier Suite, 1 Bedroom (1 King Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Relax in a stylish room with a large bed, desk, and city view.

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Relax in a serene space with a large bed, bedside table, and potted plant.

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Relax by the infinity pool with a breathtaking city view.

DoubleTree by Hilton Shah Alam i-City

Shah Alam
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 159 reviews
The price is CA $94
CA $105 total
includes taxes & fees
Aug 17 - Aug 18
DoubleTree by Hilton Shah Alam i-City

About the area

Kuala Lumpur

Bukit Bintang stay.Within a 10-minute walk of this Bukit Bintang aparthotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km).
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • KLCC Park - 17 min walk - 1.5 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

5-star luxury aparthotel near Berjaya Times Square
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 210 guestrooms or units
  • 25 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • 1 conference room
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Similar properties

Relax by the pool with a view of the city skyline.

PARKROYAL COLLECTION Kuala Lumpur

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 780 reviews
The price is CA $143
CA $158 total
includes taxes & fees
Sep 4 - Sep 5
PARKROYAL COLLECTION Kuala Lumpur

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 195 reviews
Rating 8 - Good. 40 out of 195 reviews
Rating 6 - Okay. 6 out of 195 reviews
Rating 4 - Poor. 0 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Stayed 2 nights in May 2025

8/10 Good

Dermot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

Xin Yee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property located at the heart of KL. The transportation is nearby, maybe 5min walk from Bukit Bintang MRT station. Hotel is clean and comfortable. The only downside for me is the sleeping pillow a bit too soft but is not a big deal. Overall, highly recommend and will choose to stay again in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

SHER MALOOK

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, room comfort

Great accommodations in ideal spot in KL

Very nicely appointed suites that are comfortable and well maintained. Great location within KL. Hotel staff were very nice and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khairul Anwar Bin

Liked: Cleanliness, property conditions & facilities
Syiok
Stayed 3 nights in Feb 2025

10/10 Excellent

Troung

Travelled with family
Liked: Cleanliness, room comfort

Excellent accommodation

Staff were really helpful, friendly and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clara

Liked: Cleanliness, room comfort

Short Stay

Best choice ever for 1st timer in KL. Walking distance to Food Street, night life and shopping centre. Our 1 bedroom suite was well equipped and staff were all very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness
Fake hardwood floor are all peeling off bumping up needs updating duct tapes on the walls needs fixing and updating
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this great property, which is in a fab location in KL. The suite was spacious and spotless, and very comfortable. Breakfast offered plenty choice for all pallets, and is served in a lovely room by the pool. I’d highly recommend for a city break on KL. However, our stay ended on a disappointing note with damaged clothes due to bleach in the pool area, and whilst the hotel staff was empathetic and promised to investigate, we’re still awaiting an outcome.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luna

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richie, Ascot Vale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short 3 day stay in KL in a 2 br suite in Jan. Found the room to be great, the facilities convenient and the location easy walking distance to Bukit Bintang / Chankat / Pavillion / Time Square and the air conditioned foot bridges that take you to KLCC. Service from front desk staff was particularly outstanding. Perfect for our needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

thu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Battulga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities
As good as ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous place to stay. We stayed 3 nights. Lovely staff. Great bed, closet area is massive, so nice to have laundry machine as well. Perfect location right beside a fantastic mall. Great food options in the area too. Absolutely recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, room comfort
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024