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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Family-friendly 5-star hotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Reception
4 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor wedding
Prestige Room, 1 King Bed
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

View in a map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Place, KLCC Park
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Club Lounge Access

Club Room, 2 Single Beds, Club Lounge Access

Club Room, 2 Twin Beds, Club Lounge Access

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

8.0 out of 10
Very good
(7 reviews)
  • 97 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About the area

Kuala Lumpur

City center retreat .At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of KLCC Park. Also, Suria KLCC Shopping Centre is within half a mile (1 km) and Petronas Twin Towers is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Kuala Lumpur Convention Centre - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • KLCC Park - 9 min walk - 0.8 km
  • Petronas Twin Towers - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Sedap Restaurant - ‬1 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Grand Imperial Restaurant - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬10 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Berjaya Times Square
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Reviews

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 1007 reviews
Rating 8 - Good. 306 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

Reviews

10/10 Excellent

Muzammal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to shopping malls
Stayed 2 nights in Aug 2025

10/10 Excellent

tonderai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff / good service / nice breakfast

Staff were awesome especially Rahan and Ms Siri at the reception also the concierge staff were respectful and awesome. Rooms were great and atmosphere was fantastic.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Murni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Hemanth Kumar

Stayed 2 nights in Aug 2025

10/10 Excellent

wayne

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Juzhou

Stayed 3 nights in Jul 2025

10/10 Excellent

Kimheong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One
Stayed 1 night in Jul 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Need wait up to 1 hour ++ for check in, but staff give us FREE breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Boon

Stayed 1 night in Jul 2025

8/10 Good

HABISHMON

Stayed 3 nights in Jul 2025

8/10 Good

Steve

Business traveller
Liked: Staff & service, property conditions & facilities
Overall the staff were very friendly and helpful. However the room, especially the bathroom was very tired and there was significant mould in the shower recess. The silicone repair work in the bathroom was very average, it looked like one of the cleaners did the job and not a trades person.
Stayed 4 nights in Jul 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful hotel within walking distance to great shopping and food destinations. We were luckly to be upgraded so that made it an extra special first night of our holiday.
Stayed 1 night in Jul 2025

10/10 Excellent

hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wayne, johnston

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a few days. Would recommend. Right in centre of KL town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Golden Triangle.

Prestige room was freshly updated and comfortable. Cleaning good, pool area etc. pleasant. Breakfast varied and plentiful - not of the highest quality but, in relation to overall cost, an excellent choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Taehee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and service is excellent
Stayed 2 nights in Jul 2025

8/10 Good

John Chung Yen

Travelled with group
Liked: Cleanliness, amenities
Is conveniently located near to restaurants and shopping center. Rooms are clean and comfortable.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ken

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, my recent stay was very disappointing. The music from the pool area was extremely loud, and there were many small insects in the bathroom and toilet. Additionally, there were lots of hair left on the bed, which was unacceptable. Even at breakfast, when I ordered fried eggs, my order was skipped several times, and the service was very poor. The overall atmosphere and other guests were also not pleasant. Our company has previously booked this hotel for many of our staff, but given this experience, we will be choosing a different hotel from now on.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nazia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Norlela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment is clean, gym was superb, breakfast spread esp the fruit bar was amazing. There’s still room for improvement for food spread. Pillows are a tad soft. I just came bk from JPN and their pillows are out of this world. Loved the prime location.
Stayed 1 night in Jun 2025

8/10 Good

Chee Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall
Stayed 2 nights in Jun 2025

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The premium room is comfortable with good amenities. The check-in was fast.
Stayed 2 nights in Jun 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite a good location by the Pavillion mall area & their shops & restaurants. Esp liked the Illy cafe & Mon rosti shops.
Stayed 3 nights in Jun 2025