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Santa Grand Signature Kuala Lumpur

4.0 star property
4-star hotel near Petronas Twin Towers

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Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Outdoor pool, sun loungers
Get Fit Suite
Bar (on property)
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available

Explore the area

Map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450
  • Popular LocationKuala Lumpur Tower13 min walk
  • Popular LocationPetronas Twin Towers20 min walk
  • Popular LocationKLCC Park3 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)35 min drive

Room options

View all photos for Bong Soo Superior King

Bong Soo Superior King

Bong Soo Superior King

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Queen

Bong Soo Standard Queen

Bong Soo Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Nyonya Diva

Nyonya Diva

Nyonya Diva

10/10 Exceptional
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Queen

Bong Soo Superior Queen

Bong Soo Superior Queen

8/10 Very good
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Bong Soo Superior Twin Combined

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Deluxe Queen

Memory foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Queen

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peranakan Signature Suite

Peranakan Signature Suite

Peranakan Signature Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Twin

Memory foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Twin

8/10 Very good
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Tiga Twin

Bong Soo Tiga Twin

Bong Soo Tiga Twin

  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Tiga

Bong Soo Tiga

Bong Soo Tiga

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Tiga

Family Tiga

Family Tiga

8/10 Very good
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Bong Soo Superior Twin

Memory foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Get Fit Suite

Get Fit Suite

Get Fit Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area
citizenM Kuala Lumpur Bukit Bintang
Parking included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (295)
The price is CA $107
per night
CA $119 total
includes taxes & fees
29 Jun - 30 Jun
citizenM Kuala Lumpur Bukit Bintang

About the area

Kuala Lumpur

Golden Triangle stay.Within a 15-minute walk of this Golden Triangle hotel, you'll find Kuala Lumpur Tower and Merdeka Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Tower - 13 min walk
  • Petronas Twin Towers - 20 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Dang Wangi Station - 4 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • ‪Mamak Cafe - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Restoran RRR Thai Muslim Seafood - ‬4 min walk
  • ‪Marutomi Udon - ‬2 min walk
  • ‪Tealive - ‬6 min walk

About this property

Santa Grand Signature Kuala Lumpur

4-star hotel near Petronas Twin Towers
Santa Grand Signature Kuala Lumpur offers its guests an outdoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Santa Grand Signature Kuala Lumpur also features concierge services, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 4-star Kuala Lumpur hotel is smoke free.

  • 282 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MYR 10 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 38 for adults and MYR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Entertainment

  • Digital channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 25 for children
  • Valet parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and cash.

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 97 reviews" "
Rating 8 - Good. 18 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria Rona

Travelled with partner, Travelled with group
Liked: Amenities
Staff are very good…we had some health issues and they help us very very good…the staff were very helpful. The best….the hotel is very clean and the breakfast is excellent so much varieties of food. Love it and walkable to great tourist attractions.
Stayed 2 nights in Mar 2024

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Santa
Excellent stay. The room was exceptionally clean. The room is compact but every inch of space is well utilized. Conveniently located 15-20minute walk to Petronas Towers in 1 direction, Merdeka in another and also to Chinatown. Had a beautiful view of Menara Tower and Petronas Towers
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Irshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Not super happy but does have great WiFi
Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies. The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY. The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it. Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11). Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC. The included breakfast is decent enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
Stayed 7 nights in Feb 2024

4/10 Poor

Aun

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative ratings for email responsiveness
Wrote in more than a week before check-in regarding toilet amenities and till date (checkout) and there's no response. Hair found in towel, called and replacement was reasonable (as we have left the room for meal). Following day, hair found in face towel! Didn't ask for replacement as not intent to use Though clean towels but hair found shows hygiene level need to improve. Room has smell but bearable and so didn't ask for room change. Water flowing sound can be heard but didn't affect my spouse sleep and so didn't request room change. (Most likely water flowing from upstairs guests' showering). Bed was comfortable and room considered spacious. Room was right bedside lift, can be noisy if other guests talked loudly at lift lobby. High floor seems to have been reserved for other non-ASEAN /non-Asian (should know which group I'm referring to. Unable to confirm if we are the 'non-identified' ones. For your consideration if assigned room 410.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotels in KL
A modern, comfortable luxury hotel, which is centrally located and within easy walking distance of the MRT and the Petronas Towers. A great breakfast and roof top swimming pool facilities. I would highly recommend this hotel.
Stayed 7 nights in Jan 2024