See all properties
Save

Smile Hotel USJ

3.0 star property
3-star hotel near Sunway Pyramid Mall

Choose dates to view prices

Photo gallery for Smile Hotel USJ

Exterior
Family Room
Lobby
Double Room | Bathroom
Exterior
Reviews
6.8

Popular amenities

  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
  • Popular LocationSunway Pyramid Mall6 min drive
  • Popular LocationSunway University6 min drive
  • Popular LocationSunway Lagoon Theme Park7 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)24 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property
Summit Hotel Subang USJ
Pool
Kids pool
Free WiFi
Restaurant
3.5 out of 5, Good, (229)
The price is CA $63
per night
CA $71 total
includes taxes & fees
1 Jun - 2 Jun
Summit Hotel Subang USJ

About the area

Subang Jaya

In Subang Jaya .Within 3 miles (5 km) of this Subang Jaya hotel, you'll find Sunway Pyramid Mall and Sunway University. Taylor's College and Subang Jaya Medical Centre are also within 3 miles (5 km).

What's nearby

  • Sunway Pyramid Mall - 6 min drive
  • Sunway University - 6 min drive
  • Sunway Pyramid Convention Centre - 6 min drive
  • Sunway Lagoon Theme Park - 7 min drive
  • Paradigm Mall - 9 min drive

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • Coffee & Toast - 10 min walk
  • Sate Kajang Retro - 2 min walk
  • USJ Giant Food Unlimited - 2 min walk
  • K Grill Korean BBQ - 11 min walk
  • KFC - 10 min walk

About this property

Smile Hotel USJ

3-star hotel near Sunway Pyramid Mall
Smile Hotel USJ offers its guests complimentary newspapers in the lobby, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Subang Jaya hotel is smoke free.

  • 36 guestrooms or units
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Smile Hotel USJ offers 36 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Subang Jaya hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility

Room amenities

Entertainment

  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 20.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 37 reviews" "
Rating 8 - Good. 19 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023

4/10 Poor

Chern Hau

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay away!
This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Bed bug
Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019

6/10 Okay

Bradley

Liked: Cleanliness
Smile! There's a Great Country Bar Next Door
For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quiet place and room
Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019