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Victoria Home Platinum Suites

3.0 star property
Family-friendly 3-star hotel near Pavilion Kuala Lumpur

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Photo gallery for Victoria Home Platinum Suites

Outdoor pool
Lobby sitting area
Lobby
Property entrance
Executive Suite, 2 Bedrooms | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Platinum Suites, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

View from room

Deluxe Room, 1 Bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Futons

View all photos for Superior Suite, 2 Bedrooms, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 4 Twin Futons

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of Petronas Twin Towers and KLCC Park. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Evolution - ‬2 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Cafe Ilviso - ‬1 min walk

About this property

Victoria Home Platinum Suites

Family-friendly 3-star hotel near Pavilion Kuala Lumpur
Victoria Home Platinum Suites offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

An arcade/game room, tour/ticket assistance, and an elevator are also featured at the family-friendly Victoria Home Platinum Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kuala Lumpur hotel is smoke free.

  • 28 guestrooms or units
  • Built in 2016
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Victoria Home Platinum Suites offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels.

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  • Free WiFi
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CA $90 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 20 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Victoria Home Platinum Suites

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MYR 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Victoria Home Platinum Suites Apartment Kuala Lumpur
Victoria Home Platinum Suites Apartment
Victoria Home Platinum Suites Kuala Lumpur
Victoria Platinum Suites Kual
Victoria Home Platinum Suites Hotel
Victoria Home Platinum Suites Kuala Lumpur
Victoria Home Platinum Suites Hotel Kuala Lumpur

Frequently asked questions

How close is Victoria Home Platinum Suites to the airport?

Victoria Home Platinum Suites is 16.3 mi (34-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Victoria Home Platinum Suites have an airport shuttle?

Airport shuttle services are not available at Victoria Home Platinum Suites.

Does Victoria Home Platinum Suites offer free breakfast?

Victoria Home Platinum Suites does not offer free breakfast.

Is there a casino at Victoria Home Platinum Suites?

No, there is no casino at this hotel.

What time is check-in at Victoria Home Platinum Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Victoria Home Platinum Suites?

Free parking is not available at this hotel. Self parking is available for MYR 20 per day.

Does Victoria Home Platinum Suites have a pool?

Victoria Home Platinum Suites features an outdoor pool and a children's pool.

Does Victoria Home Platinum Suites have a restaurant?

Yes, there is a restaurant on site.

Does Victoria Home Platinum Suites have a spa?

There are no spa services available at this hotel.

How close is Victoria Home Platinum Suites to downtown Kuala Lumpur?

Victoria Home Platinum Suites is 1.8 mi away from Kuala Lumpur.

Victoria Home Platinum Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

8.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

great pool; lacked some of the essentials

Pool and view was beautiful but often crowded and no towels. Out room was owner shared unit rather than nicer hotel, so it lacked hangars, nice shampoo, etc. Still would recommend.
Stayed 2 nights in Jan 2020

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service can be better

the check in could be improved as despite confirming our arrival time, we had to wait for about 15 minutes for the staff to meet us up and issue d keys. Upon reaching d room, d WIFI password has been changed but d guide in d room was not updated. We tried many failed attempts to connect until I WA them for d correct password. But d room, d infinity pool and gym are fantastic. So overall it’s a good place.
Stayed 1 night in Dec 2019

4/10 Poor

Low Lee Hiok

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Bad room facilities

The worst part of the stay was the parking. The access cards could not work and we were trapped. The security would notvhelp because it was a private booking. Cannot come to this place again. Also the room was badly maintained, TV not working. Shower door handle broken, electrical sockets spoilt, etc. Cannot recommend anybody to stay here.
Stayed 2 nights in Dec 2019

8/10 Good

PIYA

Stayed 1 night in Nov 2019

10/10 Excellent

Khairil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nilesh, Nadi, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malaysia stay

Excellent location and awesome service. Very easy check in and checkout process
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beautiful looking but so many problems. Some outlets didn't work, sensor to sliding door to small bedroom wasnt working and trapped my kids inside,water kettle didn't work... without wi-fi communication very hard. As there is no property manager on site no one to help.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

This place was simply disgusting - walls were dirty - the paint was peeling off - the room smelled like a tobacco factory. We asked for another room that we have got. It was also dirty and it also smelled bad. (Although it was less bad than the first one) We paid five star prices and we got a 2-star accommodation - I’ll never ever stay at this place again (I’m in KL every week). The most frustrating part is that this is a brand new building and repainting a couple of walls would take no time ... terrible and disappointing
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was pleasant, located very near the Petronas Towers with the rooftop/pool deck offering a gorgeous view of the skyline especially at night.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean classy good location

Everything was great. Nice, clean, spacious, great location. Only thing was staff were abit hard to contact. Fire alarm went off (false alarm) and we had to call three times before someone answered. Besides that it was a great experience
Stayed 4 nights in May 2018

10/10 Excellent

SUNGJIN

Business traveller
Liked: Cleanliness, room comfort
깨끗하고 좋아요
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel. Extrêmement bien situé. Au cœur de KL avec piscine vue sur les Petronas. Je recommande les yeux fermés ! Meilleur hôtel de KL
Stayed 7 nights in Aug 2019

10/10 Excellent

nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاااز و الموقع جميلل
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

6/10 Okay

SIO IENG

Travelled with family
Stayed 4 nights in Nov 2019

6/10 Okay

Faruk

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

그럭저럭

체크인을 하기 위해서 위챗 또는 왓츠앱을 깔아서 계정 등록을 해야함. 그리고 체크인을 도와준 직원이 매우 불친절했음. 컨시어지를 위해 일인당 10링깃이 요구됨(레지던스)
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
家族一緒に泊まれる部屋を探して本レジデンスを予約。夜19時に到着し、受付に行くと携帯を貸せと言われ、勝手に電話を登録。するとしばらく経って仲介業者から始まって入居の手続きメールが入る。メールボックスに鍵が入っているとの事でメールボックスの暗証番号が送られてくる。メールボックスの場所を探していろんな人が右往左往。ようやく見つけ開けると鍵がない。受付に行くと、俺は知らん、中間業者に連絡しろとの事。近くにいた人とエレベーターに同乗させてもらい部屋に行くと中から大勢の人が騒ぐ声。仲介業者に連絡すると彼らが間違いなので交渉してくれとありえない回答。あまりの対応にクレームつけると言うと、今から行きますとの事。この時点で1時間、仲介業者が来るまで1時間、その後仲介業者が他の部屋を用意するまで2時間。結局部屋に入れたのは夜中12時。次の日は朝から三人が部屋に来て、早く出てくれや中には鍵を持って勝手に入って来たり。最悪でした。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

seonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
투어 다니기에 접근성 너무 좋구요. 방 2개, 화장실 2개 시설 깨끗하고 에어컨 빵빵했구요ㅋ 두 가족 총 6명이서 이용하기에 편하고 좋았어요. 다만 샴푸와 바디샤워는 있는데 향이 너무 안 좋으니 세면용품은 챙기시길 추천합니다. 그리고 루프탑 수영장 야경은 정말 너~무 좋아요. 꼭 이용하시길 추천해요~
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay in Victoria home platinum suites. This one was self check in. Before I was to contact Hotels.com staff, they said that they had front desk staff to assist guest to check in. When I arrive, they only provided the phone no that the guest contact other departments staff to show us check in process. I contact the check in staff by email. They late to reply us. It was so difficult to do check in process. Exclude this point, all is good for stay in here! The location, swimming pool, beautiful view and the room are the best reason to let u stay.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
ハブラシなどのアメニティがなく、お湯が出なく給湯器がわからなかったです。
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
受付で段取りが分からず時間を無駄にした。シャワーが冷たかった。アメニティがくさい、用意がない。ＯＵＴ時もＫＥＹの返却が手間であり、荷物の預けも料金がかかる上、担当者がくるまで長い事待たされた。 目的であった屋上のプールは雨で遊泳禁止。 やはりホテルがいいと強く感じた。
Stayed 1 night in Feb 2019