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W Kuala Lumpur

5.0 star property
5-star luxury hotel near Petronas Twin Towers

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Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Creator video - submitted by Explore Bluegreenland
Minibar, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Terrace | Living room
Suite, 1 King Bed, Terrace | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
  • Place, Petronas Twin Towers
    ‪2 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Convention Centre
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 175 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

  • 520 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Tower (View)

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 10-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and KLCC Park. Also, Kuala Lumpur Convention Centre is within half a mile (1 km) and Pavilion Kuala Lumpur is within 2 miles (3 km).

What's nearby

  • Petronas Twin Towers - 2 min walk - 0.2 km
  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • KLCC Park - 5 min walk - 0.5 km
  • Kuala Lumpur Convention Centre - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪NZ Curry House - ‬2 min walk
  • ‪WET Deck - ‬1 min walk
  • ‪Kobanas Cafeteria - ‬3 min walk
  • ‪Flock - ‬2 min walk
  • ‪Woo Bar - ‬1 min walk

About this property

W Kuala Lumpur

5-star luxury hotel near Petronas Twin Towers
W Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 10979 square feet (1020 square meters) and includes a conference center. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury W Kuala Lumpur.

This 5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10979 sq ft of conference space
  • 1020 sq m of conference space
  • Built in 2018
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
W Kuala Lumpur offers 150 air-conditioned accommodations with minibars and espresso makers. 43-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Away has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Four Seasons Hotel Kuala Lumpur
  • Pool
  • Spa
  • Kids pool
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4.6 out of 5, Wonderful, 386 reviews
The price is CA $444
CA $483 total
includes taxes & fees
Jan 9 - Jan 10, 2026
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

W Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 373 reviews
Rating 8 - Good. 54 out of 373 reviews
Rating 6 - Okay. 16 out of 373 reviews
Rating 4 - Poor. 10 out of 373 reviews
Rating 2 - Terrible. 10 out of 373 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff/team of this hotel is the best of the world.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2025

10/10 Excellent

Vijay, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Although we had to ask for our bed sheet to be changed when we checked in as there a small blood stain on the underside of the bedsheet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with excellent service

It was amazing! Very friendly staffs and great location
Stayed 1 night in Jul 2025

10/10 Excellent

Javier Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay. Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.
Stayed 5 nights in Jun 2025

10/10 Excellent

ANH

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Overall the best hotel experience I ever had in my life.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super cool hotel with great pool and amazing staff!
Stayed 1 night in May 2025

8/10 Good

Valeriy

Business traveller
Liked: Amenities, property conditions & facilities
Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day. Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus. Otherwise is pretty nice.
Stayed 4 nights in May 2025

10/10 Excellent

Jiawen

Stayed 1 night in May 2025

10/10 Excellent

Patrick, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend
Stayed 6 nights in May 2025

10/10 Excellent

Lanisi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Staff and service was fantastic. Awesome hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lanisi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Stayed 1 night in Apr 2025

2/10 Terrible

Seaulin

Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025

10/10 Excellent

Lun Kai Felix, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ling Ling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W. the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Stayed 1 night in Apr 2025

10/10 Excellent

jr

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Elisa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not well trained on customer experience
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Stayed 2 nights in Dec 2024