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SOTETSU GRAND FRESA KUMAMOTO

Property class: 3.5
3.5-star hotel near Kumamoto Castle

Choose dates to view prices

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

A modern hotel entrance with a sign reading "Sotetsu Grand Fresa."
A hotel room with two beds, a small round table, a television, and a window.
A modern restaurant with a central counter, booths, and long tables.
A modern lobby with a wooden floor, dark seating area, and a large window.
A modern lobby with a reception desk, seating areas, and a wooden floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    โ€ช5 min walkโ€ฌ
  • Place, Sakura Machi Kumamoto
    โ€ช7 min walkโ€ฌ
  • Place, Kumamoto-jo Hall
    โ€ช9 min walkโ€ฌ
  • Airport, Kumamoto (KMJ)
    โ€ช37 min driveโ€ฌ

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, two chairs, a TV, and a window.

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a TV, and a window.

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

A hotel room with a bed, a TV, a wardrobe, and a window.

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a round table, and a large window.

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a small round table, a television, and a window.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

About the area

Kumamoto

Chuo Ward stay.A stay at this Chuo Ward hotel places you steps from Sunroad Shinshigai Shopping Street and within a 5-minute walk of Shimotori Shopping Arcade. Sakura Machi Kumamoto and Yakumo Koizumi Old House in Kumamoto are also within half a mile (1 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 7 min walk - 0.6 km
  • Kumamoto-jo Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 17 min walk - 1.5 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • โ€ช่ณ‡ใ•ใ‚“ใ†ใฉใ‚“ - โ€ฌ1 min walk
  • โ€ชใ‚ตใ‚คใ‚ผใƒชใƒค - โ€ฌ1 min walk
  • โ€ชใƒžใ‚ฏใƒ‰ใƒŠใƒซใƒ‰ - โ€ฌ1 min walk
  • โ€ชStarbucks - โ€ฌ1 min walk
  • โ€ชใ‚ฆใ‚จใ‚นใƒˆ ็”Ÿใใฐๅฑ…้…’ๅฑ‹ - โ€ฌ1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

3.5-star hotel near Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
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4.3 out of 5, Excellent, 273 reviews
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted.ย For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

How close is SOTETSU GRAND FRESA KUMAMOTO to the airport?

SOTETSU GRAND FRESA KUMAMOTO is 11.4 mi (54-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on Oct 25, 2026 start from CAย $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SOTETSU GRAND FRESA KUMAMOTO have an airport shuttle?

Airport shuttle services are not available at SOTETSU GRAND FRESA KUMAMOTO.

Does SOTETSU GRAND FRESA KUMAMOTO offer free breakfast?

Free breakfast isnโ€™t provided at SOTETSU GRAND FRESA KUMAMOTO, but buffet breakfast is offered for a fee of JPY 1500 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at SOTETSU GRAND FRESA KUMAMOTO?

No, there is no casino at this hotel.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SOTETSU GRAND FRESA KUMAMOTO?

Free parking is not available at this hotel.

Does SOTETSU GRAND FRESA KUMAMOTO have a pool?

SOTETSU GRAND FRESA KUMAMOTO does not have a pool.

Does SOTETSU GRAND FRESA KUMAMOTO have a restaurant?

Yes, there is a restaurant on site.

Does SOTETSU GRAND FRESA KUMAMOTO have a spa?

There are no spa services available at this hotel.

How close is SOTETSU GRAND FRESA KUMAMOTO to downtown Kumamoto?

SOTETSU GRAND FRESA KUMAMOTO is 0.2 mi away from Kumamoto.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1059 reviews
Rating 8 - Good. 233 out of 1059 reviews
Rating 6 - Okay. 44 out of 1059 reviews
Rating 4 - Poor. 9 out of 1059 reviews
Rating 2 - Terrible. 6 out of 1059 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, great staff. Wonderful stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the location of the hotel is very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very spacious and the staff were friendly.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great city. Good hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. There is a wide variety of local foods.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and experienced a nice stay there! Will choose this hotel again
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room with great air conditioning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back anytime. .
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, room is clean and fully functional, but a little small for 2 opened up luggage. Plenty of amenities at the lobby area including drop coffee. Location is about 5-10 minutes walk from the bus terminal,and right beside Shimotori street with loads of food and entertainment. skippingHas stayed at Sotetsu for our Kanto and Kansai trip previously.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the shopping street, only about a 5-minute walk from the bus terminal. The room is clean and spacious. It would be better if the breakfast menu could be changed a little.
Hotel exterior
Room
Room
bathroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked ๐Ÿ‘ this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2026