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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
3-star hotel near Kumamoto-jo Hall

Choose dates to view prices

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Reception
Lockers
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 21.81 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 29.65 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 21.81 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21.81 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29.65 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23.44 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

  • 23.44 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

  • 21.81 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Kumamoto

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Kumamoto-jo Hall and Kumamoto Castle. Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street are also within half a mile (1 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel near Kumamoto-jo Hall
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 856 out of 1175 reviews
Rating 8 - Good. 261 out of 1175 reviews
Rating 6 - Okay. 38 out of 1175 reviews
Rating 4 - Poor. 8 out of 1175 reviews
Rating 2 - Terrible. 12 out of 1175 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

KI

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10 Excellent

qilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Berkeley Heights

Stayed 1 night in Mar 2025

10/10 Excellent

CHIH YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yoke Kuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyung won

Stayed 2 nights in Mar 2025

10/10 Excellent

Kuan Hung

Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sooyeon

Stayed 1 night in Mar 2025

10/10 Excellent

Hajime

Stayed 1 night in Mar 2025

6/10 Okay

SOO YONG

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Chien-Yi

Stayed 3 nights in Feb 2025

10/10 Excellent

sin iok

Stayed 2 nights in Feb 2025

8/10 Good

Hyunho

Stayed 1 night in Feb 2025

10/10 Excellent

nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but wasn’t offered anything for vip.
Stayed 6 nights in Jan 2025

10/10 Excellent

hyungsoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

IN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치, 객실 크기 만족함

주변을 둘러보는데에 최적의 위치, 객실이 넓고 깨끗함
Stayed 2 nights in Dec 2024

10/10 Excellent

RYOICHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024