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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
3-star hotel near Kumamoto Castle

Choose dates to view prices

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Restaurant
Reception
Reception
Down comforters, blackout drapes, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪11 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

About the area

Kumamoto

Chuo Ward stay.A stay at this Chuo Ward hotel places you steps from Sunroad Shinshigai Shopping Street and within a 5-minute walk of Shimotori Shopping Arcade. Sakura Machi Kumamoto and Yakumo Koizumi Old House in Kumamoto are also within half a mile (1 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel near Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 221 reviews
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 992 out of 1350 reviews
Rating 8 - Good. 288 out of 1350 reviews
Rating 6 - Okay. 46 out of 1350 reviews
Rating 4 - Poor. 11 out of 1350 reviews
Rating 2 - Terrible. 13 out of 1350 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

MAKOTO

Stayed 1 night in Nov 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

SAKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Atsushi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Stayed 1 night in Nov 2025

10/10 Excellent

YEW WING

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025

8/10 Good

Ayako

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Property conditions & facilities
The toilet isn’t clean. It has stains on it ~ it’s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Stayed 2 nights in Oct 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Corey

Stayed 2 nights in Oct 2025

10/10 Excellent

Marco Paul

Travelled with family
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

KYEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치좋고 방도 커서 5일동안 잘 지내고 왔습니다.
Stayed 4 nights in Oct 2025

10/10 Excellent

JIN LIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
遇到的櫃台人員服務很親切，住宿三晚房間整理的相當乾淨，洗衣機是洗脫烘很方便，備品很多有需求的可自行取用，退房後也可寄放行李，加上附近很熱鬧，對面龍的家拉麵也很美味，總之，很滿意這次熊本住宿選擇這裡😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

SOOIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

dakyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pei Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

MUYUN

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Stayed 3 nights in Jun 2025