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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
3-star hotel near Kumamoto-jo Hall
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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Lockers
Restaurant
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Kumamoto

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Kumamoto-jo Hall and Kumamoto Castle. Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street are also within half a mile (1 km).

What's nearby

  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪ウエスト 生そば居酒屋 - ‬1 min walk
  • ‪羊肉酒場悟大 - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪花樹 - ‬2 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel near Kumamoto-jo Hall
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 881 reviews
The price is CA $104
CA $116 total
Sep 23 - Sep 24
CANDEO HOTELS KUMAMOTO SHINSHIGAI

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 888 out of 1214 reviews
Rating 8 - Good. 264 out of 1214 reviews
Rating 6 - Okay. 41 out of 1214 reviews
Rating 4 - Poor. 9 out of 1214 reviews
Rating 2 - Terrible. 12 out of 1214 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Yin Kwan Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

HWEE NGEE AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025

10/10 Excellent

SHOEB

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

bee ngoh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Stayed 14 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Che Fu

Stayed 4 nights in Mar 2025

10/10 Excellent

Yu cheng

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

KI

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10 Excellent

qilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Berkeley Heights

Stayed 1 night in Mar 2025

10/10 Excellent

CHIH YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yoke Kuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyung won

Stayed 2 nights in Mar 2025

10/10 Excellent

Kuan Hung

Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025