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The New Hotel Kumamoto

3.5 star property
3.5-star hotel near Kumamoto Castle

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The New Hotel Kumamoto

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge

Overview of The New Hotel Kumamoto

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Popular LocationKumamoto Station Tourist Information Center3 min walk
  • Popular LocationKumamoto-jo Hall2 min drive
  • Popular LocationKumamoto Castle3 min drive
  • AirportKumamoto (KMJ)22 min drive

Room options

View all photos for Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Western Style Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room Non-Smoking

  • 49 sq m
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Premium Double, Non-Smoking

Premium Double, Non-Smoking

Premium Double, Non-Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Suite, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Corner Suite, Non Smoking (Cleaning once 3 nights)

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Bed

View all photos for Residential Suite, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Residential Suite, Non Smoking (Cleaning once 3 nights)

  • 17.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

  • 49 sq m
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Triple Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (Cleaning once 3 nights)

  • 29 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Corner Suite, Non-Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non smoking (Cleaning once 3 nights)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Bed

View all photos for Superior Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Cleaning once 3 nights)

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Relax Comfort Floor,Comfort Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor,Comfort Double Room, Non Smoking

  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Relax Comfort Floor, Superior Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor, Superior Twin Room, Non Smoking

  • 24.5 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Double Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Relax Moderate Double, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Moderate Double, Non Smoking (Cleaning once 3 nights)

  • 17.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Relax Superior Double, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Superior Double, Non Smoking (Cleaning once 3 nights)

  • 17.5 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)

  • 24.5 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Relax Corner Twin, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Corner Twin, Non Smoking (Cleaning once 3 nights)

  • 17.5 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Kumamon Theme (Black)

Desk, iron/ironing board, free WiFi, bed sheets

Kumamon Theme (Black)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Kumamon Theme Hollywood Twin (Black)

Desk, iron/ironing board, free WiFi, bed sheets

Kumamon Theme Hollywood Twin (Black)

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property - evening/night
THE BLOSSOM KUMAMOTO
Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (771)
The price is CA $197
per night
CA $217 total
includes taxes & fees
2 May - 3 May
THE BLOSSOM KUMAMOTO

About the area

Kumamoto

Nishi Ward stay.With a stay at this Nishi Ward hotel, you'll be steps from Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Amu Plaza Kumamoto and Kitaoka Nature Park are also within half a mile (1 km).

What's nearby

  • Kumamoto Shintoshin Plaza - 3 min walk
  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kumamoto-jo Hall - 2 min drive
  • Sakura Machi Kumamoto - 2 min drive
  • Kumamoto Castle - 3 min drive

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto Airport (KMJ) - 22 min drive

Restaurants

  • 菅乃屋 - 3 min walk
  • スターバックス - 3 min walk
  • 天草HERO鮨牛深丸 - 6 min walk
  • モスバーガー - 2 min walk
  • みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk

About this property

The New Hotel Kumamoto

3.5-star hotel near Kumamoto Castle
There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. The New Hotel Kumamoto also features a vending machine, coffee/tea in a common area, and laundry facilities.
  • 123 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Dining venue
The New Hotel Kumamoto offers 123 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2420 for adults and JPY 1210 for children
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 873 reviews" "
Rating 8 - Good. 343 out of 873 reviews" "
Rating 6 - Okay. 80 out of 873 reviews" "
Rating 4 - Poor. 25 out of 873 reviews" "
Rating 2 - Terrible. 7 out of 873 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHENYU

Stayed 2 nights in Jan 2024

8/10 Good

siu man chow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sing

Stayed 2 nights in Jan 2024

4/10 Poor

Dawn

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be updated. Rooms appear old and outdated. Room size was good but the carpet is old and appears dirty in the halls and in the rooms. The bed is hard and feels like you are sleeping on a box spring. I literally could feel the round springs. The pillows were hard. Also be careful when booking I did not realize I booked a smoking room and my room smelled like cigarettes. They did change it to a nonsmoking room for additional charges. The staff was very warm and friendly. The staff and location were the best part of the stay here. Right next to the rental car and train station.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Minah

Stayed 8 nights in Dec 2023

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean room, great staff
Convenient location near Kumamoto Station, good range of FnB options in the area, clean room, great staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean room, great staff
Good location, clean room, great staff. Near Kumamoto station. Mall nearby.
Stayed 2 nights in Dec 2023

8/10 Good

Wai Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023