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Hyatt House Niseko

3.0 star property
3-star ski resort near Niseko Mountain Resort Grand Hirafu

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Photo gallery for Hyatt House Niseko

Property grounds
Apartment, 2 Bedrooms | Private kitchen
Breakfast and dinner served
Reception
Penthouse, 2 Bedrooms | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
190-4, Aza Yamada, Abuta Gun, Hirafu Village, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪2 min walk‬
  • Place, Niseko-Shakotan-Otarukaigan Quasi-National Park
    ‪16 min walk‬
  • Place, Niseko Hanazono Resort
    ‪15 min drive‬

Room options

About the area

Kutchan

Near the slopes.You'll be within half a mile (1 km) of Niseko Mountain Resort Grand Hirafu and 2 miles (3 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park with a stay here. Annupuri and Noasc are also within 3 miles (5 km).
View more Resorts in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 2 min walk - 0.2 km
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 16 min walk - 1.4 km
  • Niseko Annupuri International Ski Area - 15 min drive - 12.1 km
  • Niseko Hanazono Resort - 15 min drive - 9.1 km
  • Rusutsu Resort - 43 min drive - 36.2 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪Tamashii - ‬1 min walk
  • ‪しゃぶしゃぶ森 - ‬3 min walk
  • ‪Lava Lounge Pizza - ‬1 min walk
  • ‪Kanon - ‬2 min walk
  • ‪Taj Mahal Niseko Hirafu - ‬1 min walk

About this property

Hyatt House Niseko

3-star ski resort near Niseko Mountain Resort Grand Hirafu
For a free ride to the slopes, hop on the mountain resort's complimentary ski shuttle. Hyatt House Niseko helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is available in public spaces for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kutchan resort is smoke free.

  • 63 guestrooms or units
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt House Niseko offers 63 accommodations with DVD players and espresso makers. 40-inch LED televisions come with digital channels. Accommodations at this 3-star resort have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Kutchan resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided weekly.

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Exterior
Kita Kitsune Chalet
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
Kita Kitsune Chalet

Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station drop-off shuttle
  • Free ski shuttle
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Ski equipment rentals
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LED TV with digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2800 for adults and JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Niseko Shiki
Hyatt House Niseko Resort Kutchan
Shiki Niseko Hotel
Shiki Niseko Hotel Kutchan
Shiki Niseko Kutchan
Shiki Niseko Japan/Hokkaido - Kutchan-Cho
Hyatt House Niseko Resort
Hyatt House Niseko Kutchan
Hyatt House Niseko Resort
Hyatt House Niseko Kutchan
Hyatt House Niseko Resort Kutchan

Hyatt House Niseko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 129 reviews
Rating 8 - Good. 24 out of 129 reviews
Rating 6 - Okay. 6 out of 129 reviews
Rating 4 - Poor. 0 out of 129 reviews
Rating 2 - Terrible. 0 out of 129 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Aircon but otherwise a cool stay!!

The room view was great, and the weather was great on the first day, which is essential to enjoy the view of Mt. Yotei. The room was clean but not air-conditioned. Houses in Hokkaido are designed primarily for winter, so it wasn’t cool enough during high summer. Considering the level of global warming, I suppose an air-con will be a must in Hokkaido now... unless the present trend reversed and the climate gets cooler. Otherwise the stay was great!!!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at the Center of everything, restos, bars,lifts, transportation
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location spacious room n staff very nice and helpful. Recommended if you want to be close to central hirafy
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious 2 bed 2 bath. Tasteful lobby ambiance. Convenient ski locker and return service. Underground parking with elevator access. Helpful front desk staff.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't sure what to expect when we arrived at this hotel other than I knew it was in a great location. I was completely surprised upon arrival that this "older" hotel was completely renovated. I have stayed in Niseko at the Alpen Ridge and the Skye. This was my overall favorite. Although the hotel does not have a spa or pool, it does have a 24-hour gym. The hotel is within a complex called Niseko Shiki. That complex houses several restaurants and a few other businesses. This was a bonus for dining choices when we didn't feel like venturing out very far. But one of the best features of this hotel is its amazing location. It is close to everything! The hotel also offers complimentary shuttle service to and from the Gondola and the bottom of the Ace lift. Another plus was that we rented gear from Rhythm. They have a satellite counter in the Hyatt House, so when we were ready to return our gear, we just dropped in off steps from the front door of the hotel. You will not be disappointed when you stay at Hyatt House. I will happily stay there again on our next visit.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, and comfortable stay

Very clean, quiet, and comfortable stay. Great location and very quick and easy check-in/out. Staff very very helpful in finding a power cable adapter and letting me borrow it for the duration of my stay.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Edmund, Spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Hokkaido.

A good place to stay for family and need extra rooms. All come with individual toilet and view. Also a sitting area and eating table for all. Very comfortable and relaxing for all. Will book again if coming to Niseko. Met the GM and he was helpful and friendly too. Monies well spend.
Stayed 1 night in Apr 2019

10/10 Excellent

JT, Bangkok

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except the breakfast. Hotel said my booking was included breakfast buffet but what I get was only a complimentary breakfast e.g. cereals, bread, fruits, and yogurt.
Stayed 2 nights in Apr 2019

10/10 Excellent

Susan, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor, suites were very functional. Staff was excellent. Location close to gondola.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Locals ski weekend Feb 2019

I have stayed here 8+ nights when it was The Shiki Niseko and it recently changed ownership. The lobby was remodeled and is now spacious and bright with a restaurant and a large bar. The rooms are incredible. Big and spacious with great furniture and a FULLY equipped kitchen with a dishwasher. I make full use of it every time I stay. The bedrooms and bathrooms are also large, modern, and comfortable. There are also free laundry machines and driers on each floor. I hear they plan to renovate the rooms in summer 2019 (heard from staff). Free underground parking is clutch but they also provide a free shuttle service to the lifts (and once to the supermarket in Kutchan but I haven’t asked for this service since 3/2018). The location is superb. You can walk easily to any bar or restaurant in Hirafu. I love this place and will continue to stay here (when I can afford it)! Thanks Shiki!
Stayed 1 night in Feb 2019

8/10 Good

FishesMaMa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenience place. Ski shops, restaurants, convenience stores and food trucks nearby. We stayed in 2-bedroom apartment. Really big for a family of 4. All staff are very helpful. It was our first time to Niseko. They were very efficient to answer the questions and make the arrangement. Thanks a lot for all the help. Improvement: We did not switch on the heater in the guest bedroom (the smaller one) but sometimes it was too hot too sleep. So we opened the door and switched off the heater in the living room. The air is better.
Stayed 5 nights in Feb 2019

8/10 Good

Jasper Karl T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a great location. Our family had a wonderful stay at Hyatt House thanks to the staff.
Stayed 4 nights in Nov 2018

10/10 Excellent

Kathy, Nelson, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. The apartment was huge and well appointed with great kitchen facilities including a dishwasher. The free guest laundry was most useful. The staff went out of their way to be helpful especially with the bus timetable to get to our next stop, particularly as the railway line was out of action as a result of the earthquake.
Stayed 3 nights in Sep 2018

10/10 Excellent

ionaire, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable stay!

Location is ideal. The apartment is designed to provide great comfort.
Stayed 4 nights in Aug 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off season weekend

Rooms are huge with great kitchen and living area. The bedrooms are also spacious with good beds. The hotel is very conveniently located and walkable except to grocery store but staff offers a ride (I’ve only used this service in winter). Definitely going back.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended to stay here when in Niseko

Our stay at Shiko Niseko was amazing, our one bedroom apartment had an awesome view of the snow capped mountains, fully equipped kitchen (oven, microwave, rice cooker, coffee machine etc.) The apartment was very spacious with a living room, dining area and separate bedroom. Much bigger than other hotels in Japan.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect place in Hirafu for families

We couldn't have been more pleased with our stay in a 2-bedroom unit for 5 nights. The kitchenette and living areas were very well-appointed (with free basic groceries upon arrival, even). There was a ski shuttle bus driven by the wonderful Narita-san, who greeted us daily with the most genuine smile and always rushed to help us with our ski equipment, or just to assist the children up and down the shuttle bus. Our warmest regards to him. We really appreciate him and would be so pleased to see him again in the future. Shiki is located on the main road of Hirafu, with restaurants, ski shops, and the all-important minimart (Seicomart) within short walking distance. At night, they serve drinks at the Shiki lobby beside the little fireplace. Somehow we only realised it on our final night. Very relaxing atmosphere with gentle piped-in music and all.

10/10 Excellent

Sang-Chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort