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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Family-friendly ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms
2 restaurants, breakfast, lunch, dinner served; French cuisine
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360
  • Popular LocationPanthiaz Gondola14 min walk
  • Popular LocationSuper Chatel Ski Lift7 min drive
  • Popular LocationForme d'O Aquatic Center8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)70 min drive

Room options

View all photos for Single Room

Premium bedding, in-room safe, individually decorated, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

Superior Double Room, 1 Bedroom, Balcony, Corner | View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Suite Junior sous comble

Suite Junior sous comble

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

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About the area

La Chapelle-d'Abondance

Mountain getaway .Within 6 miles (10 km) of this La Chapelle-d'Abondance hotel, you'll find Super Chatel Ski Lift and Forme d'O Aquatic Center. Tour is within 12 miles (20 km) and Evian Casino is within 25 miles (40 km).

What's nearby

  • Panthiaz Gondola - 14 min walk
  • Châtel Visitor Center - 6 min drive
  • Super Chatel Ski Lift - 7 min drive
  • Forme d'O Aquatic Center - 8 min drive
  • Pre-la-Joux Ski Lift - 13 min drive

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • ‪Wood Café - ‬7 min drive
  • ‪Cornettes de Bise - ‬75 min drive
  • ‪Avalanche Bar - ‬7 min drive
  • ‪La Table Savoyarde - ‬7 min drive
  • ‪Le Chesery - ‬7 min drive

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Family-friendly ski hotel with 2 restaurants
Have fun with onsite winter activities, including cross-country skiing and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, outdoor tennis courts, and a sauna.

This 4-star La Chapelle-d'Abondance hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1994
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) offers 34 accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Swedish massages, facials, and body treatments.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snowshoeing
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 15.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in September.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super WE
Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019