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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Lounge
Lobby
Exterior
Front of property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600
  • Place, Centre Culturel Didier Bienaimé
    ‪5 min drive‬
  • Place, Cathédrale St-Pierre et St-Paul
    ‪10 min drive‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room (PMR)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

About the area

La Chapelle-Saint-Luc

In La Chapelle-Saint-Luc .You'll find Centre Culturel Didier Bienaimé and Théâtre de la Madeleine within 3 miles (5 km) of this hotel. Église Ste-Madeleine and Espace Argence are also within 3 miles (5 km).

What's nearby

  • Centre Culturel Didier Bienaimé - 5 min drive - 2.4 km
  • Cathédrale St-Pierre et St-Paul - 10 min drive - 9.2 km
  • Maison de l'Outil et de la Pensee Ouvriere - 12 min drive - 8.6 km
  • Lac d'Orient - 23 min drive - 35.1 km
  • Nigloland - 45 min drive - 75.7 km

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Buffalo Grill La Chapelle St Luc - ‬1 min walk
  • ‪Au Bistro - ‬5 min drive
  • ‪Holly’s Diner - ‬6 min walk
  • ‪Restaurant le Sarrail - ‬4 min drive
  • ‪Feuillette - ‬11 min walk

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3-star guestrooms with free WiFi
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A terrace, a vending machine, and coffee/tea in a common area are also featured at Hôtel AKENA TROYES - La Chapelle-Saint-Luc. Free self parking is available.

This 3-star La Chapelle-Saint-Luc hotel is smoke free.

  • 63 guestrooms or units
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers 63 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 29 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, ANCV Chèques-vacances, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have an airport shuttle?

Airport shuttle services are not available at Hôtel AKENA TROYES - La Chapelle-Saint-Luc.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on May 3, 2026 start from CA $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc offer free breakfast?

Free breakfast isn’t provided at Hôtel AKENA TROYES - La Chapelle-Saint-Luc, but buffet breakfast is offered for a fee of EUR 13.00 for adults and EUR 6.50 for children. It's available every day from 7:00 AM to 8:30 AM.

Is there a casino at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

No, there is no casino at this hotel.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM.

Is there free parking at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

This hotel offers free self parking.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have a pool?

Hôtel AKENA TROYES - La Chapelle-Saint-Luc does not have a pool.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have a spa?

There are no spa services available at this hotel.

How close is Hôtel AKENA TROYES - La Chapelle-Saint-Luc to downtown La Chapelle-Saint-Luc?

Hôtel AKENA TROYES - La Chapelle-Saint-Luc is 1.1 mi away from La Chapelle-Saint-Luc.

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 324 out of 453 reviews
Rating 8 - Good. 100 out of 453 reviews
Rating 6 - Okay. 18 out of 453 reviews
Rating 4 - Poor. 6 out of 453 reviews
Rating 2 - Terrible. 5 out of 453 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Clean and very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
Stayed 2 nights in Sep 2025

6/10 Okay

Sharnie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the scope

Very nice property, very spacious double room for the 4 of us. Just perfect for a quick stop on a long journey to south of France
Stayed 1 night in Jul 2025

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Second time success

Our second visit to this hotel as we were so impressed. The price doesn’t reflect the great quality! Only negatives this time were the delay with breakfast (for anyone in a rush) and one of the kid’s beds being under the tv ledge, my son was worried he would bump is head. A great night was had by al!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crinu David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They surely deserve more than 3 stars

We booked a night in a family room, which, to our pleasant surprise, was actually a suite. The room was clean and well maintained, and the beds were comfortable. Although it is conveniently located near the motorway, the noise level was more than reasonable. There were two bathrooms — one with a toilet and sink, and one with a shower and sink — which was very convenient for our family of four. I found the bathrooms quite luxurious, especially after a bad experience in another hotel rated as four stars. Breakfast was also nice, with a good variety of sweet and savoury options and good coffee. The staff were kind and helpful, and overall, we had a really nice and restful time.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family for a night on the way down the south. It was very pleasant stay, with clean rooms, comfy bed and friendly staff. Would gladly visit again.
Stayed 1 night in Aug 2025

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Jul 2025

8/10 Good

Ramzi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night

Modern and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

SYED ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025

6/10 Okay

Joanna

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025