Hotel Fleur-de-Lys

2.0 star property
Hotel perfectly located for exploring La Chaux-de-Fonds

Choose dates to view prices

Photo gallery for Hotel Fleur-de-Lys

Lobby sitting area
Restaurant
Blackout drapes, soundproofing, cribs/infant beds, free WiFi
Interior
Free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
  • Place, International Clock-making Museum
    ‪5 min walk‬
  • Place, Bois du Petit-Chateau Zoo
    ‪8 min walk‬
  • Place, La Maison Blanche
    ‪18 min walk‬

Room options

Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite, 3 Bedrooms

  • 34 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the area

La Chaux-de-Fonds

Heart of La Chaux-de-Fonds.Within a 10-minute walk of the hotel, you'll find International Clock-making Museum and Bois du Petit-Chateau Zoo. Also, La Chaux-de-Fonds District is within half a mile (1 km) and La Maison Blanche is within 2 miles (3 km).

What's nearby

  • La Chaux-de-Fonds District - 1 min walk - 0.0 km
  • International Clock-making Museum - 5 min walk - 0.4 km
  • Bois du Petit-Chateau Zoo - 8 min walk - 0.7 km
  • La Maison Blanche - 18 min walk - 1.6 km
  • Lac de Morat - 45 min drive - 46.5 km

Getting around

  • Le Chaux-de-Fonds Station - 8 min walk
  • Geneva International Airport (GVA) - 87 min drive

Restaurants

  • ‪Migros Restaurant - ‬7 min walk
  • ‪Avenue 23 - ‬5 min walk
  • ‪Brasserie la Fontaine - ‬1 min walk
  • ‪Laiterie Sterchi - ‬2 min walk
  • ‪Le Panetier - ‬2 min walk

About this property

Hotel Fleur-de-Lys

Hotel perfectly located for exploring La Chaux-de-Fonds
Hotel Fleur-de-Lys offers its guests an elevator. WiFi is free in public spaces.

This La Chaux-de-Fonds hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Elevator
  • No smoking on site
Hotel Fleur-de-Lys offers 28 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Frequently asked questions

How close is Hotel Fleur-de-Lys to the airport?

Hotel Fleur-de-Lys is 85.1 mi (87-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Fleur-de-Lys?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Fleur-de-Lys on Jun 15, 2026 start from CA $237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Fleur-de-Lys have an airport shuttle?

Airport shuttle services are not available at Hotel Fleur-de-Lys.

Does Hotel Fleur-de-Lys offer free breakfast?

Hotel Fleur-de-Lys does not offer free breakfast.

Is there a casino at Hotel Fleur-de-Lys?

No, there is no casino at this hotel, but Casino Neuchatel (19-min drive) is nearby.

What time is check-in at Hotel Fleur-de-Lys?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Fleur-de-Lys?

Free parking is not available at this hotel.

Does Hotel Fleur-de-Lys have a pool?

Hotel Fleur-de-Lys does not have a pool.

Does Hotel Fleur-de-Lys have a spa?

There are no spa services available at this hotel.

How close is Hotel Fleur-de-Lys to downtown La Chaux-de-Fonds?

Hotel Fleur-de-Lys is 0.1 mi away from La Chaux-de-Fonds.

Hotel Fleur-de-Lys Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 108 reviews
Rating 8 - Good. 54 out of 108 reviews
Rating 6 - Okay. 20 out of 108 reviews
Rating 4 - Poor. 6 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arnd

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, amenities
Minimaliste
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Fabien

Liked: Cleanliness, staff & service
Nécessite un rafraîchissement.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Sympathique
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Willi

Liked: Cleanliness
Minimal Standard aber ok. WC hinter der Toilettentür aber nur für schlanke Menschen. Restaurant Angebot vielfältig, Personal aufmerksam. Frühstück eher knappes Angebot, entspricht einem Petit Déjeuner aber auch ok.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Rene

Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Christophe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Déconseillé si vous voulez dormir.

Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal😀
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Yann-Eric

Liked: Cleanliness, staff & service, room comfort

Bon accueil et bon rapport Q/P

Très bien. Une petite renovation de salle de bain serait un plus.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Stayed 3 nights in May 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bon accueil. Correct. Propreté à optimiser

Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Benno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Stayed 5 nights in Jan 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book parking in advt!

No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Yann-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport q/p
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Thierry

Disliked: Staff & service, property conditions & facilities, room comfort

Aucunes isolations sonores!

Hélàs déçu à 100%, extrêmement bruyant, aucunes isolations sonores. Pour un hôtel 3* pas de téléphone dans la chambre. Insalubrité évier bouché, innondation quand on ouvre le robinet voir photos. Suis sorti épuisé de cet endroit, avec comme réponse du personnel à la réception suite aux remarques, on en prend note☹.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lage sehr gut (Nähe Bahnhof). Einrichtung etwas veraltet, sollte teilweise renoviert werden. Frühstück i.O. Personal freundlich und zuvorkommend.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

tremoulet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

J'ai passé juste une nuit, mais très correct. Bon rapport Qualité prix
Stayed 1 night in Jun 2021
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished room on level 3. Everything else average, but key for parking on request free of charge and happy to have a breakfast these COVID days. Well all in all!
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes stadthotel. Freundliche Rezeption . Frühstück ok
Stayed 1 night in Jul 2020
Verified

8/10 Good

robin

Liked: Cleanliness, staff & service, room comfort

Tarif presque raisonnable

il faudra pour apprécier cet hôtel le comparer à ce qui est comparable d'un point de vue tarifaire. Or, les tarifs pratiqués en Suisse étant plutôt élevés, on peu considérer que cet hôtel ne s'en sort pas trop mal. Pour le charme, il faudra taper plus haut...
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles super

Alles war super. Man merkte, dass das hotel etwas älter ist, was sich aber nicht negativ auf den Aufenthalt auswirkte. Das personal war freundlich und hilfsbereit.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Yann-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon accueil propre et calme

Propre et bon rapport Q/P Personnel accueillant
Stayed 1 night in Feb 2020