6/10 Okay
Paul
13 Jan 2019
Liked: Cleanliness
No-one to let us in
To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They then claimed we hadn't paid for the room despite the confirmation issued by your company. There were various miscellaneous hidden extra costs, tourist tax, cleaning fees (although they waved the cleaning fee due to the mix up on arrival).
Paul
Stayed 5 nights in Jan 2019