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Arenal Roca Lodge

3.0 star property
3-star hotel near Tabacon Hot Springs

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Photo gallery for Arenal Roca Lodge

Relax amidst lush tropical surroundings and a serene pool.
Escape to a serene mountain retreat with a tranquil lawn and breathtaking views.
Two single beds with white linens and pillows, a wooden table, and a coffee machine are featured in this cozy room with a high ceiling and large window offering a view of lush greenery.
Guest accommodations blend seamlessly into the lush surroundings.
Enjoy breathtaking views of the surrounding landscape from this room's expansive window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007
  • Arenal Volcano
  • Tabacon Hot Springs
    ‪4 min drive‬
  • Los Lagos Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪16 min drive‬

Room options

View all photos for Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

8.0 out of 10
Very good
(4 reviews)
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

Superior Bungalow

Superior Bungalow

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, Air conditioning, Mountain View

Deluxe Studio Suite, Air conditioning, Mountain View | Bathroom

Deluxe Studio Suite, Air conditioning, Mountain View

  • 6 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the area

La Fortuna

In La Fortuna .You'll find Tabacon Hot Springs and Arenal Volcano National Park within 2 miles (3 km) of this hotel. Los Lagos Hot Springs and Baldi Hot Springs are also within 3 miles (5 km).

What's nearby

  • Arenal Volcano National Park - 3 min drive - 2.8 km
  • Tabacon Hot Springs - 4 min drive - 3.5 km
  • Los Lagos Hot Springs - 5 min drive - 4.9 km
  • Baldi Hot Springs - 6 min drive - 6.0 km
  • Mistico Arenal Hanging Bridges Park - 16 min drive - 12.6 km

Getting around

  • La Fortuna (FON-Arenal) - 20 min drive

Restaurants

  • ‪Virgita Ristorante - ‬5 min drive
  • ‪Ginger Sushi - ‬9 min drive
  • ‪La Saca Restaurant - ‬7 min drive
  • ‪Agua Ardiente Pool Bar - ‬3 min drive
  • ‪Restaurante Ti-Cain - ‬5 min drive

About this property

Arenal Roca Lodge

3-star hotel near Tabacon Hot Springs
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a vending machine, and concierge services are also featured at Arenal Roca Lodge. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

  • 12 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Front desk (limited hours)
  • Concierge
  • No smoking on site
  • Dining venue
Arenal Roca Lodge offers 12 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Arenal Roca Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Arenal Roca Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 138 reviews
Rating 8 - Good. 33 out of 138 reviews
Rating 6 - Okay. 15 out of 138 reviews
Rating 4 - Poor. 6 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary, Matthews

Disliked: Cleanliness, staff & service, property conditions & facilities
We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Arenal from our room was unbelievable! We were lucky because it was not shrouded in clouds and it felt like we could reach out and touch it! The staff was very welcoming and accommodating; the breakfast was delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Stayed 2 nights in Dec 2024

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Travelled with group
Disliked: Staff & service
My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff. If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Though we loved the grounds and area, the lodge room was very outdated and had a weird smell to it. The breakfast was nice and the staff, when we did see them were helpful, especially Bless! The view is worth it!
Stayed 3 nights in Mar 2025

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of the volcano

Great view. Large room. Close parking and safe area. Away from the crowds.
Stayed 2 nights in Mar 2025

10/10 Excellent

pritam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location has an absolutely wonderful view of the Arenal Volcano. The rooms are spacious and clean and The A/C works well. Free breakfast is included and it is very conveniently located near Arenal Volcano National Park and Mystico Hanging Bridges.
Stayed 1 night in Mar 2025

8/10 Good

Tiana, Beaverton

Liked: Staff & service
The staff was very hospitable and kind. I had a difficult stay in my bungalow because there were so many ants. Geckos would poop and ants would come and it was a huge ongoing problem. The bungalows are very rustic. It’s freezing at night event in the high 60’s because there is nothing between you and the forest except some wood paneling. When it rained it leaked through the roof. It wasn’t the most comfortable stay. The cycaidas were so loud and the geckos chirps….its definitely for a certain type of person and that person wasn’t me.
Stayed 5 nights in Mar 2025

10/10 Excellent

Raul, newburgh

Stayed 5 nights in Mar 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of Arenal from our room! We would have liked to have had a microwave and a hairdryer in the room but everything else was perfect.
Stayed 1 night in Mar 2025

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great view of the volcano. Friendly staff. Well-kept.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria del Pilar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great service and place to stay, great location. This place is a MUST!
Stayed 2 nights in Jan 2025

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had own cabin. Huge window to see Arenal volcano. Woke up every morning to the sounds of birds. Probably took as many bird photos at hotel as I did in any of the parks I went to - including a green parrot
Stayed 4 nights in Mar 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of Arenal Volcano

Clean motel with comfortable beds, plush towels and AC. Staff is super friendly and helpful. Delicious breakfast with 3 options to choose from that include coffee and juice. Ample parking Pool is clean but inquire as to which days they empty and refill so as not to plan an afternoon poolside in an empty pool 😊 conveniently located to LaFortuna and many activities it is close to main road so noise may be an issue for some
Stayed 3 nights in Mar 2025

8/10 Good

Manasi

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 3 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and service!

Great view and surroundings. Julia, Randy, Isaac, Freddie and Fabiola all provided great service.
Stayed 4 nights in Feb 2025

8/10 Good

richard

Travelled with partner
Liked: Cleanliness
Good, spatial rooms with view of the volcano. Everything was clean. Breakfast was good but only three meal options: fruit or eggs & toast or traditional ie. Rice and beans etc. The receptionist was not always around (they split their time across two sites). Helpful when present. Don’t be put off by the dated building, the rooms exceed expectations.
Stayed 2 nights in Feb 2025

8/10 Good

KATHLEEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic hotel near Arenal volcano and downtown La Fortuna. Good breakfast. Friendly staff. Ample parking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views of Arenal

Great views of Arenal volcano. Breakfast was good
Stayed 2 nights in Feb 2025

6/10 Okay

Aloysia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed in a bungalow for two nights. The room was spacious, and the volcano view was stunning. However, the bathroom was disappointing—the shower was terrible, and there was no extra space or table for toiletries, nor were there hooks for towels or clothes. It felt more like a budget hostel than a quality stay. The staff was not very accommodating, and breakfast had only three set options, which were just average. Additionally, finding an Uber or taxi from this location was quite difficult.
Stayed 2 nights in Feb 2025

2/10 Terrible

RACHITA

Travelled with family
Valuable items stolen from Room 20! Note that this hotel does NOT provide any locker box or in room safes. We started off nice in a pleasant location. The next day when we returned from sightseeing highly valuable and hard to replace items had been stolen from our suitcase! Housekeeping and maintenance — to fix leaking toilet - had been in the room while we were away. When we called the police to report this the hotel receptionist came in and kept telling us we must have lost the items since we had no “proof” that theft occurred! He said it was our word against his! That made a bad experience horrible. And because of this episode we checked out a day earlier than planned and requested hotel manager to refund at least the one night. No response!!
Stayed 3 nights in Feb 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to cancel my reservation and Arenal Roca Lodge would not honor their cancellation policy. They refused to reimburse me for any amount of money, telling me that my booking was non-refundable. This conflicts directly with the Expedia travel confirmation email I received immediately after making this booking on Expedia.
Stayed 4 nights in Jan 2025