Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano National Park

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Lake
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Front of property
Villa, 2 Bedrooms, Mountain View | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Kalambu Hot Springs
    ‪14 min walk‬
  • Baldi Hot Springs
    ‪16 min walk‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

Superior Room, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

Standard Room, Accessible, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

About the area

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 10-minute walk of Paradise Hot Springs. Also, Kalambu Hot Springs is within half a mile (1 km) and Baldi Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km
  • Tabacon Hot Springs - 9 min drive - 8.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano National Park
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 941 out of 1153 reviews
Rating 8 - Good. 152 out of 1153 reviews
Rating 6 - Okay. 32 out of 1153 reviews
Rating 4 - Poor. 19 out of 1153 reviews
Rating 2 - Terrible. 9 out of 1153 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Los Lagos

Great view of the volcano, the food at the restaurant was great and the hot springs were beautiful.
View from our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

ANGELA, SAINT AUGUSTINE BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best resort views I've stayed at!! Amazing resort.
Stayed 1 night in Mar 2025

10/10 Excellent

erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! My 7 year old was obsessed with the waterslide and went down about 200 times. We stayed 4 nights. The property is gorgeous with a stunning view of the volcano. The hot springs were great. Swim up bar was fantastic. Staff at the hotel are all very nice. You can drive up to the view point. Highly recommend. We walked up which took about 50 minutes. Bring water and should be fit as it’s uphill. My son was able to do it. We would absolutely stay here again!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Idette, Clermont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is OUTSTANDING!!! If I could rate more than 5 stars I would!!! Immaculate grounds and staff were always friendly and helpful. We booked a superior Mountain View room and that is exactly what we received. A perfect view of the Arenal Volcano. Very spacious room and bathroom with a beautiful balcony. The hot springs were amazing!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome will be back soon
Stayed 7 nights in Mar 2025

10/10 Excellent

Jesse, Ingleside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Friendly staff. Great food. Great drinks! Kids loved the pool and water slide.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Florencia

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great few days. Property was clean with a great buffet breakfast. Views were incredible and close to things to see and do. Staff was very helpful and friendly. We would definitely stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property. Would definitely recommend to others and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dominik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is definitely a lack of places to sit, whether in the bedroom, the terrace and the chairs at the various swimming pools. We were five in the room with only one chair. Our terrasse had only two places to sit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were incredible, a great variety of pools and temperatures. Surprisingly, my favorite part was the super fast water slide into the cool pool. The volcano viewing point was lovely and we kayaked the lake below for only ten dollars. Inolvidable!
Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice Breakfast was included. Hot springs on property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Breakfast buffet was really good. Rooms are cleaned everyday and they’re big. For a bird lover, I saw so many different varieties, especially around the lake. It’s very scenic, as well. We had a great experience.
Stayed 3 nights in Feb 2025

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Very nice location and view.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: VERY VERY nice hotel with multiple large superb hot spring pools that are easy to hang around in for hours. Also multiple pools that are not heated. Restaurants and breakfast very good. Grounds are enormous with their walking paths and lots and lots of fauna/orchids. Amenities all round are very good. Drive the volcano road on the property itself for the best view in all Arenal of the volcano!!!! Rooms very large and comfortable. Easy drive to town and the national parks. We would book again! Cons: Make sure you do NOT get booked near the new construction - they should not be booking rooms that close!!. This was literally 10 feet from our room and we spent 30mins getting it changed. Rooms have just 2 power outlets for the entire room - bring power adapter. Some Hotel rooms are 50 yds up a very steep hill. Not an issue for us but would be for elderly and if you have to lug large suitcases.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer, Buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great pools. Breakfast was good. Ate at pool restaurant and it was good. Staff working hard but busy so wait times for drinks was long at times but not a big deal. Room was large and clean. Only complaint/comment really is we were right next to a building under construction and crew arrived by 7 am each morning and was somewhat loud/dusty work. We were usually awake but if you like to sleep in or enjoy balcony in the morning - ask for different building than 100’s. The good thing about location is everything was quick walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sungyub, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels near Arenal Volcano. You get a nice view of the Volcano. The surroundings and the quietness. The breakfast service is great. They even offer shuttle service from and to rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manisha

Liked: Amenities, property conditions & facilities
Wonderful stay. The resort is beautiful.
Stayed 2 nights in Mar 2025