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San Rafael Ecolodge

2.5 star property
Family-friendly stay with outdoor pool in La Tigra

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San Rafael Ecolodge

Photo gallery for San Rafael Ecolodge

Exclusive Villa, 2 Bedrooms, Pool View | View from room
Front of property
Family Villa, 2 Bedrooms, Lake View
Free daily continental breakfast
Family Villa, 2 Bedrooms, Lake View | View from room

Overview of San Rafael Ecolodge

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
La Tigra, San Carlos, La Tigra, Alajuela
  • Popular LocationChildren's Eternal Rainforest10 min drive
  • Popular LocationLa Fortuna Waterfall35 min drive
  • Popular LocationArenal Volcano National Park42 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)97 min drive

Room options

View all photos for Family Villa, 2 Bedrooms, Lake View

Family Villa, 2 Bedrooms, Lake View

Family Villa, 2 Bedrooms, Lake View

  • 60 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, Garden View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Apartment, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, River View

Standard Room, River View

Standard Room, River View

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Villa, 2 Bedrooms, Pool View

Exclusive Villa, 2 Bedrooms, Pool View

Exclusive Villa, 2 Bedrooms, Pool View

  • 90 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed, 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Mountain View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Apartment, 1 Bedroom, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Triple Room, Courtyard View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Panoramic Triple Room, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Room, Courtyard View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, Courtyard View

  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Twin Bunk Bed

Similar properties

Exterior
Hotel Palmera Real Hot Springs
Pool
Spa
Parking included
Free WiFi
3.8 out of 5, Good, (12)
The price is CA $219
per night
CA $248 total
includes taxes & fees
30 Apr - 1 May
Hotel Palmera Real Hot Springs

About the area

La Tigra

On riverwalk.Within 6 miles (10 km) of this La Tigra hotel, you'll find Children's Eternal Rainforest and Proyecto Asis. Arenal Adventure World and Costa Rica Chocolate Tour are within 16 miles (25 km).

What's nearby

  • Children's Eternal Rainforest - 10 min drive
  • Arenal Adventure World - 26 min drive
  • La Fortuna Waterfall - 35 min drive
  • Arenal Volcano National Park - 42 min drive
  • Arenal Volcano - 48 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 98 min drive

Restaurants

  • Salón Batará - 14 min drive
  • Tilapias Don Gerardo - 20 min drive
  • Pizzería La Fiesta Del Sabor - 11 min walk
  • La Pollera - 15 min drive
  • Bar y Restaurante El Punto - 10 min drive

About this property

San Rafael Ecolodge

Family-friendly stay with outdoor pool in La Tigra
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at the family-friendly San Rafael Ecolodge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This La Tigra hotel is smoke free.

  • 1 floor
  • 5 guestrooms or units
  • 7 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 100
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
San Rafael Ecolodge offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This La Tigra hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and printers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Farming classes
  • Outdoor pool
  • Spa services
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • No elevator (single level property)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 11 bathrooms
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Printer
  • Private pool
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Rafael Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170 per vehicle (one-way)
  • Late check-in fee: USD 45 for check-in between 7:30 PM and 10:30 PM
  • Towels fee: USD 5 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas San Rafael Natural Paradise Resort La Tigra
Villas San Rafael Natural Paradise Resort
Villas San Rafael Natural Paradise La Tigra
Rafael Natural Paradise Tigra
San Rafael Boutique
San Rafael Ecolodge Hotel
San Rafael Ecolodge La Tigra
San Rafael Ecolodge Hotel La Tigra
Villas San Rafael Natural Paradise Resort

San Rafael Ecolodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay about 30 min drive from busy and touristy La Fortuna town. The hosts were phenomenal: accommodating, friendly, everything was taken care of. Great homemade food! What a wonderful stay, will return in the future for sure.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is a top priority here. All our wishes were immediately fulfilled by Giovanni and his staff, whether it was about eating or laundry. The apartment had everything it needed, everything was very clean and the beds were comfortable. The location is quiet, the garden beautiful and supermarkets are nearby. Me and my daughters would come back any time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 1 night in Jun 2023

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Just be aware it is not air conditioned, which is not needed but some Americans might feel they need that. It was comfortable, people were so kind and the place was super clean. it is in the rain forest area, the beauty is beyond belief. Great food was served. Overall I would give a high score but with how most rate it would be a 3 because of everything they want. If you want to get away, and relax and not deal, well come here, lay back and let go.
Stayed 2 nights in Mar 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not one to overpraise and, frankly, I'm wary of overly-positive reviews. But SR Ecolodge exceeded all expectations. Splendid location, superb family-type service, away from the crowd. Couldn't be happier. Thank you Giovani and Louis!
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a delightful experience and stay at Villas San Rafael. The love of being a host exudes from Giovanni. Both he and Luis are so hospitable and are on site 24/7 to make sure you have the most pleasant experience possible. Giovanni loves cooking and his meals are prepared with joy. No need to worry about eating, they can do it all here. Our family loved staying there and enjoying the pool, nature & warm showers....yes, they have hot showers! This place is perfect for families and groups, and designed so well that you can stay outdoors & still enjoy nature while it’s raining. Villas San Rafael is also close enough to enjoy all the activities around Arenal. Luis can book excursions for you. My nine year-old gives them 5 Stars!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crickets and cicadas and frogs! The most beautiful jungle symphony every day around happy hour!
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
The villas are located about
Stayed 2 nights in May 2018

8/10 Good

Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un petit détour en allant vers la Fortuna… Un endroit paisible et reposant avec un accueil très attentionné et chaleureux de la part de Giovanni et Luiz.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
a mi familia y a mi nos gusto mucho el hotel en todos los aspectos, el señor Giovanny es un gran anfitrión.
Stayed 2 nights in Jul 2022