4.5 out of 5

"My daughter and I had a wonderful time. The room and service was great! Good location, great sunsets! " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

3-star beach hotel near Kaanapali Beach

In Lahaina

Within a 10-minute walk of this Lahaina hotel, you'll find Kaanapali Beach and Whalers Village. Whalers Village Museum and May's Beach are also within half a mile (1 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi

Along with free WiFi, the 432 guestrooms offer coffee/tea makers and TVs. Other amenities include ceiling fans, hair dryers, and phones.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$285 per night

Standard Room, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room Pool/Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kaanapali Beach Hotel ratings based on 226 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kaanapali Beach Hotel

Everyone (34) Couples (1) Family (6)
5 out of 5
The hotel is clean and the grounds are immaculate! Very peaceful at night and most rooms have nice partial ocean view. Beautiful beach with excellent snorkeling near black rock.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Manager at KBH

Mahalo for taking a moment to share your experience. We are delighted to hear you enjoyed your stay and our beautiful beachfront location. We look forward to welcoming you back again.

4 out of 5
The location and grounds are 5 star! Dining facilities like the Tiki Terrace and Tiki Bar & Grill are also nice. I thought the prices were a bit high, but you are at a Maui resort. The Grab 'n Go has great salads and a terrific salmon and bagel sandwich. Staff is very accommodating and all project the "Aloha Spirit". Parking is tight - we had a Mustang convertible and would rent the narrowest car next time for ease of parking. We had a wonderful 4th floor ocean view room. Rooms are average, like thousands of other motel rooms - beds, bath/shower, fridge, coffee, etc and a bit dated - but the location and amenities trump the rooms. We would come back here again.

Posted by , from Colorado on 12 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by Manager at KBH

Mahalo for taking the time to share your comments. Our travel partners generally rate us as a 3-4 star resort; nonetheless all of us at Ka’anapali Beach Hotel strive to provide 5-star service and great value for our guests to complement our world-class location. We look forward to welcoming you back again!

4 out of 5

Posted by on 1 Jun. 2019

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4 out of 5
The rooms were dated but clean. They wanted to spray for insects while we were using the room and I refused. This should be done after the guest checks out. Maid service was excellent. Front desk staff the best. The partial ocean view was fantastic from our lanai. I was disappointed that there was not a microwave. Parking was difficult in navigating the small spaces provided and we were nervous with the rental that we would damage it. It was tight getting out of the car door with the vehicle next to it. Pool was a bit cold for my liking. Overall good rating on the experience. I feel paying $4.75 for a cup of coffee for was over the top. Most facilities have free coffee in lobby for paying guests. We ate a dinner meal at the Tiki Terrace which was very good.

Posted by , from Saratoga Springs, NY on 12 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Manager at KBH

Mahalo for sharing your experience from your recent visit. Guest feedback is extremely important to the KBH team.We do apologize for any inconvenience and are constantly working to improve our guest's experience. We hope for an opportunity to welcome you back again.

5 out of 5
Authentic Hawaiian hotel with loads of Aloha spirit. Staff are amazing!

Posted by on 30 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Manager at KBH

Mahalo for taking a moment to share your comments. We are delighted to hear you enjoyed your stay with us. We strive to spread our Aloha to all of our guests!

5 out of 5

Posted by on 18 Mar. 2019

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5 out of 5
Very friendly welcoming staff. Everyone made you feel at home.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Manager at KBHMaui

Aloha. Mahalo for your five-star review. We consider you as part of our family, and cannot wait to see you again in the near future. Aloha!

5 out of 5
We have been to Maui around ten or more times. KBH is the only hotel we would choose. Nothing fancy but clean and comfortable. We love the staff. Aloha Style.

Posted by , from Mesa AZ on 29 Sep. 2018

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5 out of 5
Loved it going back in febuary!’ Everyone was so nice and it was beautiful there !! We are joining their family 👌

Posted by , from Ky on 18 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by Manager at KBH Maui

Aloha Mae. Mahalo for staying with us! We are so glad to hear how much you enjoyed your February vacation to Maui. We consider you as our family too, and cannot wait to see you back.

5 out of 5
My daughter and I had a wonderful time. The room and service was great! Good location, great sunsets!

Posted by , from Los Angeles on 15 Jul. 2018

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Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Kaanapali Beach Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Lahaina hotel.

  • 432 guestrooms or units
  • 4 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kahului, HI (OGG) (43.6 km / 27.1 mi)
  • Train station: Lahaina Sugar Cane Train Kaanapali Landing Station (3.5 km / 2.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kaanapali Beach Hotel offers 432 air-conditioned accommodations with coffee/tea makers and hair dryers. This Lahaina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Kaanapali Beach Hotel has a restaurant on site.

Spa Services

  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - TA-043-621-7856-01

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29.17 for adults and USD 17.71 for children (approximately)
  • Self parking fee: USD 14 per night
  • Valet parking fee: USD 18 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Honeymoon or Anniversary Offer

Guests celebrating their honeymoon or anniversary may receive (subject to availability) the following benefits: 1-category room upgrade for bookings in Garden View, Pool/Courtyard View, or Partial Ocean View accommodations; and a split of sparkling wine.


Guests must notify the property either at time of booking or following booking that they are celebrating their honeymoon or anniversary. Marriage certificate may be required. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.