"This was a family trip to take our grandson to see the snow for the first time. " More

By a verified traveller on Mon 01 May 2017

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Hotel Description

3-star ski hotel near Heavenly Gondola

Mountain retreat

Within a 10-minute walk of this South Lake Tahoe hotel, you'll find The Shops at Heavenly Village and Heavenly Gondola. Heavenly Ski Resort and Lakeside Beach are also within 2 miles (3 km).

Free breakfast

This hotel features a fitness center and a seasonal outdoor pool. Take advantage of ski rentals and ski passes on site. Unwind with a drink at the bar/lounge and enjoy perks like free breakfast and free WiFi.

WiFi, microwaves

In addition to flat-screen TVs with cable channels, the 119 guestrooms offer WiFi and microwaves. Other amenities include DVD players, free newspapers, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$171 per night

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Poolside

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Forest Suites Resort at Heavenly Village ratings based on 22 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Forest Suites Resort at Heavenly Village

Everyone (7)
3 out of 5

Posted by on 3 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Lupe M

Thank you for rating us!

5 out of 5

Family oriented, comfortable central accommodation

Pros: The rooms are a good size, beds & pillows are comfortable. Breakfast was awesome and ideal for one diabetic guest.
Cons: An allocated parking space for each room please. We had a difficult time parking close to our rooms when we returned from a trip out.
Location: Central location. Walking distance to the Gondola, shops, restaurants & casino's for an average walker. (not knee or hip handicaps).
This was a family trip to take our grandson to see the snow for the first time.

Posted by , from Fair Oaks, CA on 1 May 2017

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3 out of 5

Weekend Getaway

Pros: Proximity to casinos, restaurants and shopping.
Cons: Some of the fixtures, finishes and surfaces in the room exhibited a need for maintenance. Generally the issues noted were cosmetic.
Location: Take a ride on the Heavenly Gondolas or take a leisurely drive sightseeing around Lake Tahoe.
The hotel is located in South Lake Tahoe near "Stateline" and a block from US 50. Parking is available on-site at no charge. The front desk was well staffed and there was no wait to check-in. The hotel staff was friendly and helpful. The hotel offers amenities including a pool. A continental breakfast is provided. The hotel charges an additional resort fee. The hotel is within walking distance of area casinos, restaurants and shopping opportunities. If you book a room with a kitchen, note that there is a grocery store nearby. The walk to Heavenly Gondolas is about 250 yards and about 600 yards to the nearest casino at Stateline.

Posted by , from California on 30 Aug. 2016

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2 out of 5

Switched on us

Was supposed to get a room with a king bed, but when we checked in was told they only had a room with two twin beds. Said we could upgrade to a two bedroom suite for $160 more. Bed sagged in the middle and pillows were hard as a rock.

Posted by on 18 Jul. 2016

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2 out of 5

Wouldn't stay again

Beds are horribly uncomfortable. My bathroom was dirty. Old hotel. Breakfast was gross. Good location and room space.

Posted by , from Bay Area on 15 Jul. 2016

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5 out of 5

Excellent

Excellent location and great place for families. Large 2bedroom

Posted by on 27 Apr. 2016

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4 out of 5

Very convenient and close to the action

Pros: Convenient to south shore activities and venues. Hot breakfast included.
Cons: There is nothing worse than watching TV that is not HD on an HD capable TV.
Location: Great restaurants, Harvey's outdoor arena, casinos,
We had a 1 bedroom suite. Swear it was a former apartment complex due to the number of closets. It is slightly dated but it clean and we had a ton of room. Staff was helpful when we figured out we were missing a shower curtain. families were using the BBQ's and there were group activities going on but they were not too invasive to our experience. We choose a free bottle of wine to forgo maid service on our second day. They said it was about being 'green' but really it was about labor due the huge number of extra towels they gave us. We will go back!

Posted by on 9 Sep. 2015

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1 out of 5

Disappointed

I was under the impression that it had been recently remodeled, It was clean, but the toilet had to hold down to flush, the closet doors kept coming off the track, everything out dated, very small, & old, we won't be going back.

Posted by , from California on 8 Aug. 2013

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2 out of 5

Started out as a complete disaster.

Pros: Close restaurants
Cons: i put most of them in my review
I reserved a 2 bedroom ADA suite to take my parents for their birthdays. My parents trip was delayed a day - thank goodness! I checked in at around 9:00 pm. Guy at the desk was really nice. I got my room key and entered a building that smelled like an old, 100 year old apartment building and had an even older elevator. Needless to say, the suite was not ADA accessible. I got put into another non-ADA suite but on the first floor - 2 steps up into the unit which my dad would have had a hard time negotiating, no walk in shower with seat - just a little one that wouldn't have fit a seat let alone a walker. When I called the desk again, I was told that management had put a hold on the 2 bedroom ADA suite for renovations but he would see in the morning if they could open one. I left my things in the car and slept on the couch the first night. They did eventually put me in a 1 bdrm ADA suite and another 1 bdrm non-ADA suite down the hall that looked remodeled and didn't smell. In the ADA suite, the microwave was broken, one of the burners didn't work, there was no oven - just a toaster oven. no drawers or shelves in the bathroom sink area or room to put anything, and no where to sit or put your clothes when you showered - so the extra suite ended up being a blessing. The parking lot was difficult to negotiate due to the way they allowed cars to park, furniture from rooms being remodeled were sitting out all over, and moving trucks were blocking the way.

Posted by , from Sacramento, CA, USA on 20 Nov. 2012

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5 out of 5

wonderful experience

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
overall i enjoyed my stay every one and everything was beautiful , the scenery was unbelievable .

Posted by , from Irvington, NJ, USA on 16 Sep. 2012

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About the Forest Suites Resort at Heavenly Village

Location 1 Lake Pkwy, South Lake Tahoe, CA 96150

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool
  • Spa tub

Property Features

Forest Suites Resort at Heavenly Village helps provide the perfect winter holiday with ski equipment rentals and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee. This 3-star South Lake Tahoe hotel is smoke free.

  • 119 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1935
  • Breakfast available (free)
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment rentals
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (90.6 km / 56.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Forest Suites Resort at Heavenly Village offers 119 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South Lake Tahoe hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily from 6:30 AM to 10 AM.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 17.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.68 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Fitness center access
  • Internet access
  • Newspaper
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Rollaway bed fee: USD 17.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Forest Suites Resort Heavenly Village South Lake Tahoe
  • Forest Suites Resort Heavenly Village
  • Forest Suites Heavenly Village South Lake Tahoe
  • Forest Suites Heavenly Village
  • Forest Hotel South Lake Tahoe
  • Forest Hotel Lake Tahoe
  • Forest Resort Lake Tahoe
  • Forest Hotel Lake Tahoe
  • Forest Resort Lake Tahoe

You should know

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.