The room was okay. Good bed and fluffy towels, but run down. Outside was dirty. I was overcharged, but told there was nothing they could do. Breakfast was terrible - cold eggs, cold potatoes, empty bacon dish. Very stale donuts and bagels. No one in the kitchen area for the 30 minutes we stayed hoping for fresh food. Will not stay again.
There were beetles and pill bugs all over the room. I kept finding beetles crawling on the walls and out from under the bed. I was not aware that our room would be open to the outside. There was no extra pad lock, just the door lock. I did not feel especially safe. Overall, the place felt rundown. Pay the extra few dollars and stay at the Cobblestone next door!
We usually stay at the holiday inn across the street but after looking at the cow palace website we seen they offered a good breakfast with cream Brielle French toast etc. we booked cow palace due to it being redone. The hotel didnât serve French toast when we asked the front desk they said they needed to update the website that they havenât served French toast in a long time. It was disapointing and our kiddo was upset.the breakfast was mediocre. False advertisement. The pool was under construction and not useable. We stayed in a suite and the neighbors kids ran up and down the patio area being loud until midnight then once that stopped the adults were pounding on the doors etc of their room. Not very insulated for a suite we heard everything from next door. The staff was great and polite. We will continue to stay at the holiday inn as their pool is always working and their breakfast is always on point.
it advertised having a pool and a restaurant. The swimming pool or supposed for repairs and the restaurant was not open until the next day. we were assigned a room and upon entering the bathroom was never cleaned as it still had towels on the floor. I notifying a host. she accused my wife of being rude and that it wasn't her fault instead of just apologizing for the messed up and dealing with the problem.
I do not know her name but our waitress at dinner was exceptional. Our grandson became ill at dinner and didn't eat his meal. She went to the manager and was able to remove it from our tab. Later when I saw her she asked how he was doing as we ended up taking him to the ER. Very sweet and great service.