4.3 out of 5

"The staff was nice. The room was very clean. It was extremely quiet at night which made it easy for my family and I to get a good night sleep. The bed ... " More

By a verified traveller on Tue 05 Jan 2016

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Hotel Description

Hotel near Rockvale Outlets, connected to a shopping center in Lancaster

In shopping district

You'll be steps from Rockvale Outlets and a 5-minute walk from American Music Theatre Lancaster with a stay at this well-placed hotel. Dutch Wonderland and Sight and Sound Theatre are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 111 guestrooms also offer coffee/tea makers and flat-screen TVs with satellite channels. Free long-distance calls, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$133 per night

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Lancaster - Rockvale Outlets ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Lancaster - Rockvale Outlets

Everyone (4)
5 out of 5
Location was perfect. Close proximity to all attractions. I love that it have all the necessary amenities. Bed was very comfortable and breakfast was also sufficient. Overall a perfect stay.

Posted by , from NJ on 13 Jul. 2019

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5 out of 5
Nice hotel and very clean. The bed was very comfortable .

Posted by , from CT on 8 Oct. 2018

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5 out of 5

Very Clean

The staff was nice. The room was very clean. It was extremely quiet at night which made it easy for my family and I to get a good night sleep. The beds were a plus because they were comfortable and clean. In the morning we had a good breakfast. They had eggs, bacon ( just needs to be crispier lol ), pancakes and cold cereal etc. Definitely try the cinnamon buns they are delicious. I wish I had taken 2 buns for the road.

Posted by , from CT on 5 Jan. 2016

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Comment from Hotel Management

12 Jan. 2016 by Cortney K.

Hi Pedro, Thank you for your kind words about our hotel. I'm glad you got a good nights sleep and enjoyed our breakfast. I'll make sure to pass on the note about the bacon :) Thanks again!

5 out of 5

Excellent hotel for shopping at outlet stores

If you are going to Lancaster for shopping at the Tanger and Rockvale outlets, this the place to stay. Hotel sits on the Rockvale Outlet property, so you can walk to stores. Also clean and good breakfast offered.

Posted by on 4 Jan. 2016

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Comment from Hotel Management

12 Jan. 2016 by Cortney K.

Hello! Thank you for taking the time to leave us a 5 star review! I'm so glad you enjoyed your stay with us and found our property convenient to your shopping needs! Thank you!

2 out of 5

Desperately in need of updating

Pros: The beds were comfortable
Cons: See above
Location: Great location, but we didn't get to enjoy the activities because we were there for a soccer clinic.
We were exhausted on arrival and my son immediately hit the bed, otherwise I would have insisted on switching rooms. The room was freezing and smelled very musty / moldy. An old ac unit was blasting, even though set to low. I assume it was on to deal with the mustiness, but may actually have been the source of the smell. The bathroom had peeling wallpaper and discolored grout between the floor tiles. The doors were thin, so we heard every whine of the small child next door. At breakfast, the eggs were closer to cold than warm, and they kept running out of things. Overall, a big disappointment.

Posted by on 21 Sep. 2015

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2 out of 5

Alright hotel for what it is.

Pros: Free Internet
Cons: Noisy
I thought the hotel was alright. Staff was nice hallway smelled like body odor. And don't plan on breakfast if you have a child or takes awhile to get ready. 6-9 am is not a good time frame.

Posted by on 4 Apr. 2013

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5 out of 5

This hotel and its staff made us feel at home

Pros: Close restaurants, Free Internet, Quiet, Free breakfast
Excellent price for a very clean, well-kept room. Hotel location great; easy to get to and convenient to all Lancaster attractions. Great breakfast. The one 'imperfection' is not easily remedied, of course, but the number and accessibility of electrical outlets in our particular room was a bit limited for us in this era of electronics. It was certainly manageable and will not keep us away.

Posted by , from Southern Maryland on 4 Sep. 2012

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5 out of 5

Great Location! Close to outlets

Pros: Free breakfast, Free Internet
This hotel was right by the outlet center (walking distance) however there wasn't a lot of traffic.

Posted by on 16 Nov. 2011

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3 out of 5

close to outlets and other ammenities, room was musty

We stayed one night at this hotel in Lancaster. If you like the outlets, the location was good since many stores are within walking distance. We went to the pool and it was good - clean enough. The room smelled musty and the carpet was not that clean. It just felt like the room needed to be redone. The beds were just OK and the TV was not one of the newer ones (not a flat panel). If all the room are like the one I stayed in then I wouldn't recommend this hotel even though the staff was friendly and accommodating and the breakfast was good.

Posted by on 27 Aug. 2011

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4 out of 5

Clean, comfortable, and nicely priced

Pros: Free breakfast, Close restaurants, Quiet
Our hotel room was clean and surprisingly large! I was pleased that we had exactly the right amount of bathroom amenities for our third guest in the room, and that the maid service was extremely friendly and helpful.

Posted by on 18 Apr. 2011

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About the Comfort Inn Lancaster - Rockvale Outlets

Location 24 South Willowdale Drive Rout, Lancaster, PA 17602

Property Features

Comfort Inn Lancaster - Rockvale Outlets offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Inn Lancaster - Rockvale Outlets also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Lancaster hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 2 levels
  • Built in 1987
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Lancaster, PA (LNS) (17.5 km / 10.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Lancaster - Rockvale Outlets offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 21

Special check-in instructions:

Guests must provide license plate number at check-in to reserve onsite parking. Please contact the office using the information on the reservation confirmation received after booking for more information.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed

Hotel Names

  • Comfort Inn Lancaster Rockvale Outlets Hotel
  • Comfort Inn Rockvale Outlets Hotel
  • Comfort Inn Lancaster Rockvale Outlets
  • Comfort Inn Rockvale Outlets
  • Lancaster Holiday Inn
  • Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.