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Maya Caprice Boutique Hotel & Spa

4.0 star property
4-star luxury hotel perfect for exploring Lauterbrunnen

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Photo gallery for Maya Caprice Boutique Hotel & Spa

Property amenity
Bar (on property)
Property grounds
Breakfast, lunch, dinner served; Italian cuisine, garden views
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬
  • Place, Mannlichen Mountain
    ‪2 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 6

View all photos for Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 3 Twin Beds and 1 Queen Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite 37

  • Sleeps 5

Budget Double Room

  • Sleeps 2

Standard Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

Basic Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

About the area

Lauterbrunnen

Heart of Lauterbrunnen.Within a 5-minute walk of this Lauterbrunnen hotel, you'll find Grindelwald - Wengen Ski Area and Wengen LWM. Mannlichen Mountain and Wengen-Mannlichen Cable Car are also within half a mile (1 km).

What's nearby

  • Grindelwald - Wengen Ski Area - 1 min walk - 0.0 km
  • Wengen LWM - 1 min walk - 0.0 km
  • Mannlichen Mountain - 2 min walk - 0.2 km
  • Wengen-Mannlichen Cable Car - 3 min walk - 0.3 km
  • Mini Golf Wengen - 5 min walk - 0.4 km

Getting around

  • Wengen Station - 3 min walk
  • Zurich Airport (ZRH) - 139 min drive

Restaurants

  • ‪Hotel Schützen - ‬72 min drive
  • ‪Horner Pub - ‬72 min drive
  • ‪Hotel Oberland - ‬71 min drive
  • ‪Betty’s Corn Dogs - ‬72 min drive
  • ‪Restaurant Schützen - ‬72 min drive

About this property

Maya Caprice Boutique Hotel & Spa

4-star luxury hotel perfect for exploring Lauterbrunnen
Maya Caprice Boutique Hotel & Spa offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Maya Caprice Boutique Hotel & Spa.

This 4-star Lauterbrunnen hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • Built in 1989
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Maya Caprice Boutique Hotel & Spa offers 21 accommodations with minibars and safes. Rooms open to balconies. Televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has massage/treatment rooms. Services include hot stone massages and sports massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.
Guests planning a late arrival must contact the hotel at least 24 hours in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Maya Caprice Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Caprice Hotel
Caprice Wengen
Hotel Maya Caprice Wengen
Hotel Caprice Wengen
Caprice Hotel Wengen
Hotel Caprice Lauterbrunnen
Caprice Lauterbrunnen
Maya Caprice Wengen
Maya Caprice
Maya Caprice & Lauterbrunnen
Maya Caprice Boutique Hotel Spa
Maya Caprice Boutique Hotel & Spa Hotel
Maya Caprice Boutique Hotel & Spa Lauterbrunnen
Maya Caprice Boutique Hotel & Spa Hotel Lauterbrunnen

Maya Caprice Boutique Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 273 reviews
Rating 8 - Good. 44 out of 273 reviews
Rating 6 - Okay. 12 out of 273 reviews
Rating 4 - Poor. 5 out of 273 reviews
Rating 2 - Terrible. 1 out of 273 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was super close to railroad tracks but never heard a sound. The walk to/from train station is steep, partially gravel and you have to lift your suitcase over the greased cog tracks as you cross. There is a nice hike to Staubbach Falls but the falls were not very large due to it being fall. Workers were nice. Evidently there was a free breakfast but they didn’t share that until we were checking out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with amazing staff, gorgeous views and delicious food. Our family of five enjoyed our stay immensely. The kind staff are so helpful and pleasant while providing a quality experience. We appreciated how convenient the location is to both the train and shops. We would stay again without hesitation.
Stayed 5 nights in Oct 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with beautiful views of the mountains Easy access to train/ gondolas to other locations. Great breakfast, very friendly staff , On site restaurant was excellent and daily menu was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, welcoming service. Brilliant Mountain View from balcony. Very comfortable stay. Convenient access from train station.
Stayed 3 nights in Oct 2025

8/10 Good

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, beautiful rooms and views and amazing food at the restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views. Amazing food. Amazing staff. Love this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute Gem. Very easy to get to from Lauterbrunnen. Just take the train right up to Wengen 6min and 2 min walk to the Maya. The views from this boutique hotel are indescribable. We had initially reserved in Mürren then switched and glad we did.. Much quieter and prefer the views. The cable car to Mannlichen is a 5 min walk through the ski village and amazing hikes at the top with even more breathtaking views. The restaurant had great food, can't go wrong here.
Stayed 2 nights in Sep 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 3 nights in Sep 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem—This hotel is magnificent. The staff, amenities, location, food, cleanliness, and view from the room are spectacular and made us absolutely love Wengen as a whole. We were speechless when we experienced the spa and couldn’t stop talking about how good the food was. It would be a dream come true to stay at this property again!
Stayed 2 nights in Jul 2025

10/10 Excellent

harish

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the Monch balcony suite is awesome and simply out of this world!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the train station, but you wouldn’t know that from the property. Quiet, excellent staff, and breakfast was great both mornings that we were there. Great views from our room! Would definitely recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from this hotel are priceless. We enjoyed the wonderful dinners and service. The food is exceptional. Location to train station is awesome. Fresh air is great. Hues can get loud at night but not bad. Highly recommend. Great hiking options near by. Wengen is so beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zulqarnain

Clean rooms beautiful location
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not clean. We had pubic hair in our bathroom, stains and holes in the sheets, dirt in mugs and we booked the hotel for the hot tub which never got about 32 Celsius
Stayed 1 night in Aug 2025

10/10 Excellent

Benson, White Plains

Stayed 2 nights in Aug 2025

10/10 Excellent

Mads, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Small but very comfortable hotel with excellent views, lovely staff and great amenities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the proximity to the train station and the Coop market. The room was beautiful - spacious with a great balcony and view. We were able to take out pizza from the restaurant and eat on our balcony. Neil at the front desk was so kind and helpful. He was the face of the hotel and he is fantastic at it!
Stayed 3 nights in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a stay in Wengen. Steps away from the train station, and convenient to all that Wengen has to offer - make sure you get a mountainside room because the views are next level. Restaurant was excellent, offering a bkfast buffet, and full service lunch and dinners (with a fantastic pizza!)
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location but weather was bad. I will be there again next timr
Stayed 2 nights in Jul 2025

10/10 Excellent

ZAIN UL ABIDEEN, SIALKOT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great! Peaceful environment. Staff was very helpful, kind and caring. Pizza was good.
Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The location is right next to the train station, so easy access for hauling your luggage. At night, the train does come by and it is quite loud, will wake you up but it goes away fast. It's pretty quiet at night somce the shopping stops at 6 or 630, but you will get the later night people by the hotel making some noise. There is no AC so we slept with the door open and the cool air was amazing! We had no view of the mountains which was disappointing and tried to move rooms but weren't allowed to. The in room coffee is instant and not great. Shower in our room was tiny and ended up getting water all over the floor. Our too. Was very tiny for the two is as we booked a "double room" but was told it was the budget room?? Didn't realize that so be sure to ask for a view or a sizable room. We didn't have a lot of place to put our suitcase and moved some stuff around. Restaurant has great food and breakfast is the same every morning and it's ok. Doesn't open until 730am so plan accordingly. Had we known the grocery store was so close and the food there amazing, we would have gotten an Airbnb. Super impressed with the Coop! Train ride down to Lauterbrunnen is super convenient and fast and steps from the hotel. Food is expensive so be prepared!
Stayed 4 nights in Jul 2025