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Novotel Nancy

4.0 star property
Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Novotel Nancy

Exterior
Restaurant
Superior Room, 2 Single Beds
Restaurant
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
2 Rue du Vair, Laxou, Meurthe-et-Moselle, 54520
  • Place, Place Stanislas
    ‪7 min drive‬
  • Place, Nancy Hotel de Ville
    ‪7 min drive‬
  • Place, Parc de la Pepiniere
    ‪7 min drive‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪37 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, Multiple Beds

Executive Room, Multiple Beds

Executive Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible

  • Sleeps 1
  • 1 Twin Bed

About the area

Laxou

In Laxou .Within 3 miles (5 km) of this Laxou hotel, you'll find Zénith de Nancy and House of Jean Prouvé. Musée de l'École de Nancy and Cour Administrative d'Appel are also within 3 miles (5 km).

What's nearby

  • Zénith de Nancy - 3 min drive - 3.1 km
  • Congress Center Jean Prouve - 7 min drive - 4.7 km
  • Place Stanislas - 7 min drive - 4.7 km
  • Nancy Hotel de Ville - 7 min drive - 4.7 km
  • Parc de la Pepiniere - 7 min drive - 4.4 km

Getting around

  • Fontenoy-sur-Moselle Station - 11 min drive
  • Metz (ETZ-Metz - Nancy - Lorraine) - 34 min drive

Restaurants

  • ‪Flunch - ‬10 min walk
  • ‪Au Bureau Laxou - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Le Boufflers - ‬4 min drive
  • ‪L'Auberge des Quatre Vents - ‬3 min walk

About this property

Novotel Nancy

Family-friendly 4-star hotel with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Nancy. Self parking is free.

This 4-star Laxou hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Nancy offers 119 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior

Villa Thermae Nancy

  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 137 reviews
The price is CA $170
CA $194 total
includes taxes & fees
Oct 8 - Oct 9
Villa Thermae Nancy

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Pool gate
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 45
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Nancy Novotel
Nancy Novotel Ouest
Nancy Ouest
Nancy Ouest Novotel
Novotel Nancy
Novotel Nancy Ouest
Novotel Ouest
Novotel Ouest Hotel
Novotel Ouest Hotel Nancy
Novotel Ouest Nancy
Laxou Novotel
Novotel Laxou
Novotel Nancy Ouest France/Laxou
Novotel Nancy Hotel
Novotel Nancy France/Laxou
Novotel Nancy Hotel
Novotel Nancy Laxou
Novotel Nancy Hotel Laxou

Novotel Nancy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 279 out of 698 reviews
Rating 8 - Good. 322 out of 698 reviews
Rating 6 - Okay. 65 out of 698 reviews
Rating 4 - Poor. 21 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Euro 2025

Nothing much to stay , just another standard hotel nothing special
Stayed 1 night in Jun 2025

4/10 Poor

Natasha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Best thing about this hotel is that it has car park which is free and is clean and rooms seem new - Negative - staff can not speak English and have 0 customer service skills found the reception staff especially rude
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila, Badminton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gevorg

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

6/10 Okay

Heather, Hook Norton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are on a driving holiday looking for a budget hotel with secure parking for 1 night it’s good for that. Gentleman on reception was good, thereafter the waiting staff were unmotivated and lacking enthusiasm or interest. Rooms were nice, great water bottle refil on each floor. Breakfast was ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop off..

Used this hotel for a stop off driving from italy. Great little hotel, right off the motorway so easy to get to, reasonable resturant and a pool for a refreshing dip after a very long drive. Nice clean and comfortable room too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Lovely hotel, convenient for Les Trois Forets CP.

Lovely hotel, clean, well maintained and very friendly staff who speak great English. We used this hotel on a trip back from South of France and stayed here for two nights, with a day trip to Les Trois Forets Center Parcs which is under an hour away.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general condition of the hotel was good, staff were helpful. The room was cramped with a small double bed. Breakfast was ok but lacked attention to stocking. The dinning area was being restricted before breakfast period had finished, guests were ushered away from tables to allow lunch setting to take place. Access for parking was good, I would stay again
Stayed 1 night in Jul 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for a one night stop over

Decent hotel for a one night stop over on our way to Italy. Very comfortable beds and quiet rooms. Reasonable breakfast and service. Would not hesitate to stay again.
Stayed 1 night in Jul 2024

8/10 Good

Liselore van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to travel through France and have a comfortable room close to the highway
Stayed 1 night in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, we had a pleasant stay.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

10/10 Excellent

Kostas

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free safe onsite parking, free drinking water accesible. Good experience all together.
Stayed 1 night in May 2024

10/10 Excellent

Lewis

Stayed 1 night in Mar 2024

4/10 Poor

Holger

Travelled with family
Disliked: Cleanliness
The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.
Stayed 1 night in Sep 2023

6/10 Okay

Angelo

Stayed 1 night in Aug 2023

10/10 Excellent

HONGKI

Stayed 1 night in Mar 2023

8/10 Good

Lewis

Stayed 1 night in Mar 2023

8/10 Good

Robert J

Stayed 1 night in Feb 2023