Novotel Leicester

4.0 star property
4-star hotel near Highcross Shopping Centre

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Photo gallery for Novotel Leicester

Front of property - evening/night
Exterior
Daily English breakfast (GBP 19.95 per person)
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2 Great Central Street, Leicester, England, LE1 4JS
  • Place, Highcross Shopping Centre
    ‪2 min walk‬
  • Place, De Montfort University
    ‪6 min walk‬
  • Place, Curve Theatre
    ‪12 min walk‬
  • Airport, East Midlands (EMA)
    ‪27 min drive‬

Room options

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Leicester

City center stay.Within a 10-minute walk of the hotel, you'll find Highcross Shopping Centre and De Montfort University. Curve Theatre and Athena Conference Centre are also within 2 miles (3 km).

What's nearby

  • Highcross Shopping Centre - 2 min walk - 0.2 km
  • Leicester Cathedral - 5 min walk - 0.4 km
  • De Montfort University - 6 min walk - 0.6 km
  • Curve Theatre - 12 min walk - 1.0 km
  • Athena Conference Centre - 15 min walk - 1.3 km

Getting around

  • Leicester Station - 18 min walk
  • East Midlands Airport (EMA) - 36 min drive

Restaurants

  • ‪Nespresso Boutique - ‬3 min walk
  • ‪The High Cross - ‬3 min walk
  • ‪Esquires Coffee - ‬1 min walk
  • ‪Cosy Club - ‬3 min walk
  • ‪PizzaExpress - ‬2 min walk

About this property

Novotel Leicester

4-star hotel near Highcross Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and concierge services are also featured at Novotel Leicester. For a fee, parking is available.

This 4-star Leicester hotel is smoke free.

  • 154 guestrooms or units
  • 10 levels
  • Built in 2019
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Leicester offers 154 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 19.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 19.95 for children
  • Uncovered self parking fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Leicester Hotel
Novotel Leicester Leicester
Novotel Leicester Hotel Leicester
Novotel Leicester (Opening March 2020)

Novotel Leicester Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shilpa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely find. Very comfortable hotel in the middle of town. Lovely big room. Very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmad

Stayed 1 night in Nov 2025

4/10 Poor

Allison

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
- No bottled water in room. - Fridge in room was empty, so no mini bar. - A diamond earring was accidentally dropped down the bathroom sink. We were told maintenance doesn't work weekends. Surely the busiest times for a hotel are the weekends. We were told we'd have to wait till Monday, but we were checking out Sunday. My partner took the u-bend apart ourselves. Very unimpressed with the hotel lack of help! - Came back to the hotel bar at 00:45am for a nightcap. We were doing an early 'end of shift cash-up' so it was card only. We only had cash, we were told we had to pay the exact monies. - We asked for the night drinks booked to our room (easier than the payment debacle) and we're told they cant do that!? Ridiculous. - the night bar manager spoke to us aggressively. Her colleague asked "why you in a bad mood", she said that it was a previous guest who called her 'dumb' and spoke to her rudely. It was not professional to hear the manager openly talk about another guest like that. I was very unhappy with this terrible behaviour. - At breakfast the bread loaf had no cloth over it to hold the bread whilst cutting. So, multiple hands all over the bread loafs. Disgusting and very unhygienic. - On checkout, when asked how our stay was, my partner mentioned we had some issues, and the man behind the desk didnt respond and just turned back to his computer. Totally uninterested. A 4 star hotel with 2 star staff! This hotel is a massive disappointment and we do not recommend it.
Stayed 1 night in Nov 2025

10/10 Excellent

Kulwinder

Stayed 1 night in Nov 2025

10/10 Excellent

Deji

Stayed 1 night in Nov 2025

10/10 Excellent

Archi

My partner and I always enjoy our stay in
Stayed 1 night in Nov 2025

10/10 Excellent

Punita

The staff were wonderful, as was the room. However, the breakfast selection was
Stayed 1 night in Nov 2025

10/10 Excellent

ANDREW

Stayed 1 night in Nov 2025

6/10 Okay

Lesley

Business traveller
Liked: Cleanliness, staff & service
Very convenient but didn’t like the fact there was rubbish lighting in the room and no place to work on a laptop apart from a very precarious coffee table Considering we all use laptops and devices these days being able to use them other than on your lap should be standard For this reason I wouldn’t choose this hotel again
Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Annie

Stayed 1 night in Nov 2025

10/10 Excellent

Sinead

Stayed 1 night in Nov 2025

6/10 Okay

Bhavkaran

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was really nice staff really nice
Stayed 2 nights in Nov 2025

4/10 Poor

paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The car park was hard to find when dark even if folloing the postcode provided, poorly signposted. Reception staff were great no complaints, the whole hotel is spotless , very clean indeed. Breakfast is served until 9:30 and I went down to eat at 8:35am. Both of the 2 coffee machines were out of action and being cleaned for the entire 20 minutes i was in the restaurant meaning no coffee or tea available. "Chefs" were walking in and out of the restaurant wearing outdoor clothing including hats which surely raises questions over kitchen heigine? There were 2 rashers of bacon left swimming in grease and were not replenished in 20 minutes, pale sausages to the point where you couldnt risk eating them and in 20 minutes no hot food was replenishes. Orange juice was empty meaning the only liquid available was Apple Juice. There were 2 members of staff on duty, one of which kept disappearing and the other one was spending 90% of the tine cleaning both coffee machines. If they needed cleaning surely ckean one at a time so coffee is available? I paid £161 for the room and would question whether it was worth the money in all honesty. Location is amazing, reception and cleaning staff great but the whole experience let down so badly by breakfast and poorly signed parking. Could be great with a little more attention.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Comfortable, clean, spacious and quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

fortunate

Liked: Cleanliness, staff & service, amenities
The rooms were spacious and clean. The staff were welcoming and hospitality was excellent. The food was fresh.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel with a central position. Breakfast was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Sameem

Stayed 1 night in Nov 2025

2/10 Terrible

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff friendly and professional. Hotel superb
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Stayed 3 nights in Nov 2025

8/10 Good

Tobin

Liked: Cleanliness
Stayed 1 night in Oct 2025