6/10 Okay
Christina
Travelled with family and small children
May 2, 2025
Liked: Staff & service
The staff is great. The room, could have been better. There were some holes in the wall by the bed that they could have patched up or at least painted. There is no elevator and we were on the top floor (3rd fl). Imagine having to climb all those stairs with luggage and a baby every day. There is no iron, no phone in the room to call the front desk if you need something. If you need to iron you have to take your clothes down to the laundry room if you don't want to be wrinkled. One night it was dark and I saw something crawling on the floor. I stepped on it with my slipper and it was a ROACH! When I went to report it, the girl at the front desk asked me if it was just one roach. Are you kidding me??? There should not have been one in the room to begin with!!! Then the shower was dripping and the water pressure wasn't that great. I did report and they did fix the dripping. Also, they do have a pool but the pool is located in an awkward area, right next to the dining area. And it's not closed off so someone can easily accidently fall in. They should probably close it off or relocate it. Who wants to be in the pool when a bunch of people are eating all around them? Maybe it's just me. Although the view is amazing, and the staff is friendly, I would not stay again. The only reason I stayed there is because I have family that isn't too far away.
Christina
Stayed 4 nights in Mar 2025