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Mercure St Helens

4.0 star property
4-star hotel near Knowsley Safari Park

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Photo gallery for Mercure St Helens

Exterior
Restaurant
Reception hall
Suite, 1 King Bed
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Sherdley Park
    ‪3 min drive‬
  • Haydock Racecourse
    ‪8 min drive‬
  • Knowsley Safari Park
    ‪9 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

St Helens

In St Helens .Within 2 miles (3 km) of this St Helens hotel, you'll find Sherdley Park and Dream. Knowsley Safari Park and Haydock Racecourse are also within 6 miles (10 km).

What's nearby

  • Sherdley Park - 3 min drive - 2.1 km
  • Haydock Racecourse - 8 min drive - 5.6 km
  • Knowsley Safari Park - 9 min drive - 5.3 km
  • Anfield Stadium - 20 min drive - 18.4 km
  • Royal Albert Dock - 25 min drive - 28.8 km

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • The Glass House (Wetherspoon)
  • ‪The Nelson - ‬7 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

4-star hotel near Knowsley Safari Park
As a guest of Mercure St Helens, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Mercure St Helens also features coffee/tea in a common area, a front-desk safe, and an elevator. Free self parking is available.

  • 84 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • Bar or lounge
  • Dining venue
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Mercure Haydock Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
3.9 out of 5, Good, 911 reviews
The price is CA $76
CA $98 total
includes taxes & fees
Aug 31 - Sep 1
Mercure Haydock Hotel

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 448 reviews
Rating 8 - Good. 125 out of 448 reviews
Rating 6 - Okay. 69 out of 448 reviews
Rating 4 - Poor. 24 out of 448 reviews
Rating 2 - Terrible. 24 out of 448 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Benjamin, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but room was too warm and air con didn’t work properly
Stayed 2 nights in May 2025

6/10 Okay

Ernest

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

A clean comfortable hotel. Staff are friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

RasikLal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was unbelievably beyond our expectations staff room and breakfast was very good.Whenever we visit St Helens we will definitely book with you and we will also recommend our friends to book with you.👍🙏
Stayed 1 night in May 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick business trip. Nearby shops and supermarkets. Great gym.
Stayed 1 night in Apr 2025

10/10 Excellent

Franco

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Rizwan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay in Mercure St Helens

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd time here

Excellent leisure facilities and the location was great for the purpose of our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Comfortable rooms, nice decor, clean hotel only downfall is the items in the room. Body wash was empty so we had to call for one and not enough tea for x2 nights Reception brought this straight away £50 deposit still hasn't been refunded which is poor Generally a nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Our team stayed here on business whilst working in the area. The hotel was fully booked for our first week and had the awful option of nowhere to stay other than the grim Premier Inn. We found the Mercure luxurious compared to the other hotel for not much more money. Only negative is that my TV went off 4 times throughout the night apparently people use the tv’s as alarm clocks but I think they actually do it for badness. This happened to several of our team so not restricted to my room. Please make sure you switch the tv off at the wall when going to bed. The hotel reception are aware of this problem and said it’s common.
Stayed 3 nights in Feb 2025

2/10 Terrible

Pinuccia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025