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Pullman Liverpool

4.0 star property
4-star hotel near ACC Liverpool, connected to the convention center

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Photo gallery for Pullman Liverpool

Lobby lounge
Deluxe Room, 1 King Bed (Premium)
Bar (on property)
Interior
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, ACC Liverpool
    ‪1 min walk‬
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

City center stay.A stay at this The Docks hotel places you steps from ACC Liverpool and within a 5-minute walk of M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within half a mile (1 km).

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 km
  • M&S Bank Arena - 2 min walk - 0.2 km
  • Royal Albert Dock - 5 min walk - 0.4 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪What's Cooking - ‬6 min walk
  • ‪Rubens Albert Dock - ‬8 min walk
  • ‪Rudy's Neapolitan Pizza - ‬6 min walk

About this property

Pullman Liverpool

4-star hotel near ACC Liverpool, connected to the convention center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Pullman Liverpool.

This 4-star Liverpool hotel is smoke free.

  • 216 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1011 reviews
Rating 8 - Good. 175 out of 1011 reviews
Rating 6 - Okay. 40 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fast check in, friendly staff, clean and spacious room.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

lee

Stayed 1 night in Nov 2025

10/10 Excellent

brendon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and out, very effecient. Receptionist noticed my mum had mobility issues and gave us room near to lift, without asking. Room very comfy. Only critisism was there is no where to sit and do makeup/hair. Mirror in room but high up and lighting near it was not great. Only stayed one night, so could put up with it. Staff very friendly and helpful. Breakfast was really good, plenty of choice and all freshly prepared.
Stayed 1 night in Nov 2025

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel with friendly and helpful staff. Room was excellent, good size and clean. Enjoyed my stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Jiayu

Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities
Staff were excellent, room was ideal, bed was super comfy, TV was in German but managed to put it back in English hahaha obviously that doesn't effect the review at all just thought it was funny, thank you definitely staying here again 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Yes would stay again
Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
The room was very clean. The views were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities
The lovely doorman - what a happy guy to welcome you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view of waterfront. Hotel clean and tidy and staff were spot on. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Excellent hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely room, exactly as stated. Wonderful views and easy to get to. Staff were fabulous. Definitely stay again
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, amenities
All was ok
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Very helpful and friendly staff at reception
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have any breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025