This was a lovely modern and clean property.
There was plently room and in a great location. Local shops near by and resturants and bars within walking distance.
Never got no confirmation email chased up myself had to call over 5 times to get a link sent over for a deposit got there no check in information was sent called was told be a couple minutes 30 minutes later and 3 phone calls I had got check in info front door handle falling apart shower leaking soaking the whole floor
A very disappointing experience. We arrived at the apartment at 3pm, and still hadnât been sent the key code because Epic were having an issue with their system taking guests hold deposits. We got into the apartment and the smell of egg (gas we believe) hit us straight away. Not only that, but the apartment had not been cleaned - mouldy cups, unmade beds, wet dirty towels on the floor and no electricity. I contacted Epic and the lady said she would try to find us another apartment. We physically couldnât stand in the apartment due to the smell, so stood outside in the rain for 15 minutes until Epic called us back. We were moved to another penthouse, which granted was bigger, but was a total different layout and no speaker or TV in the main kitchen/sitting area. The apartment was absolutely freezing and due to the size of the apartments, failed to warm up - we sat in coats until we went out. I requested a partial refund via hotels.com and EPIC refused it - instead offered us a 1 hour extra checkout which isnât really sufficient. Although the new apartment was lovely, the experience was very disappointing, and dampened our birthday night out.
We enjoyed the apartment, it was sacious and comfy. We did have a few kitchen niggles. The equipment/utensils glassware need updating/adding to or renewing. The wine flutes were all different sizes and there were only 3 same with the mugs. Salt & pepper would be a welcome addition as would a measuring jug. There was a coffee machine but, no pods were supplied. Only 4 tea bags too... However, the location was great, gaining the access code was troublesome. Despite the little issues, we would stay again
Great accommodation and location. However, the hob didn't work, so we had to eat for 3 days. I also ordered the rose petals add on, but they weren't provided
The hot was was simply warm - not hot at all. Every day we were there, from 5am there was a constant stream of bin lorries collecting glass ehich made it impossible to sleep from that time. There are also industrial.aircon or kitchen extractor units outide some.of the windows making it really noisy
Loved out two night break in the Epic Apartment. It was absolutely immaculate and had everything you could want.
Only minor downside was that the WiFi wasn't strong near the TV which meant Netflix etc wasn't possible. Everything elsewhere was superb.
Most EXCELLENT!!!! Only complaint was construction going on most of night back side of building area. Constant noise of what sounded like dump lorries dumping loads of glass bottles!! Other than that, stay and accommodations were wonderful!!!!
Great apartment, convenient location and very clean. Only nit pick was the super small Shower Room with lack of space to put toiletries.m and hang clothes. The sink was also way too tiny and not practical. Other than that fab place with all amenities catered for.
Unfortunately we weren't able to figure out how to use the air conditioners and assistance wasn't available. No manual available to understand how to operate the units.
The shower in the main bathroom didn't have much of a water retention support so water leaked on the floor.