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The Diplomat Hotel and Spa

3.0 star property
3-star spa hotel near Plas Llanelly House

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The Diplomat Hotel and Spa

Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Coach House Executive Double Room (Annex Building)
Premium bedding, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; British cuisine
Reception

Overview of The Diplomat Hotel and Spa

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Popular LocationPlas Llanelly House2 min drive
  • Popular LocationParc y Scarlets4 min drive
  • Popular LocationPembrey Country Park14 min drive
  • AirportCardiff (CWL-Cardiff Intl.)78 min drive

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 4
  • 2 Double Beds

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Exterior
Sessile Oak, Llanelli by Marston's Inns
Parking included
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (233)
The price is CA $128
per night
CA $154 total
includes taxes & fees
9 May - 10 May
Sessile Oak, Llanelli by Marston's Inns

About the area

Llanelli

Heart of Llanelli.You'll find Plas Llanelly House and Parc y Scarlets within 2 miles (3 km) of this hotel. WWT Llanelli Wetland Centre is within 6 miles (10 km) and Kidwelly Castle is within 9 miles (15 km).

What's nearby

  • Plas Llanelly House - 2 min drive
  • The Ffwrnes Theatre - 3 min drive
  • Parc y Scarlets - 4 min drive
  • Pembrey Country Park - 14 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • Half Moon - 3 min drive
  • The White Lion - 8 min walk
  • Nando's - 3 min drive
  • Costa Coffee - 3 min drive
  • Stradey Arms - 19 min walk

About this property

The Diplomat Hotel and Spa

3-star spa hotel near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 8.95 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 253 reviews" "
Rating 8 - Good. 86 out of 253 reviews" "
Rating 6 - Okay. 35 out of 253 reviews" "
Rating 4 - Poor. 20 out of 253 reviews" "
Rating 2 - Terrible. 7 out of 253 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a brilliant wedding at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ENNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
Stayed 3 nights in Oct 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel as a base to explore local area
Staff very helpful and friendly. room comfortable and clean, although odd smell in shower sometimes, and could hear upstairs running taps, flushing toilet, but likely old pipework as it was an older building than the main hotel. Huge plus is having steam, sauna and gym facilities which were great.
Stayed 4 nights in Oct 2023

10/10 Excellent

Leighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent throughout. Food was tasty. We had a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Leighton

Stayed 1 night in Oct 2023

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023