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MLL Caribbean Bay Hotel

Property class: 3
3-star hotel near El Arenal Beach

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Photo gallery for MLL Caribbean Bay Hotel

Outdoor pool, sun loungers
Creator video - submitted by TRAVELFLY
Buffet
Lobby lounge
Beach nearby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
C/ Dels Trencadors, 48, El Arenal, Llucmajor, Mallorca, 7600
  • Place, El Arenal Beach
    ‪2 min walk‬
  • Place, Playa de Palma
    ‪3 min walk‬
  • Place, Port of El Arenal
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪12 min drive‬

Room options

View all photos for Double Room

Flat-screen TV

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2 adults + 1 child)

In-room safe, desk, WiFi, bed sheets

Double Room (2 adults + 1 child)

  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

In-room safe, desk, WiFi, bed sheets

Economy Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Llucmajor

Seaside stay .Within a 10-minute walk of the hotel, you'll find Playa de Palma and El Arenal Beach. Port of El Arenal and Aqualand El Arenal are also within half a mile (1 km).

What's nearby

  • El Arenal Beach - 2 min walk - 0.2 km
  • Playa de Palma - 3 min walk - 0.3 km
  • Port of El Arenal - 8 min walk - 0.7 km
  • Aqualand El Arenal - 11 min walk - 1.0 km
  • Hipotels Convention Centre - 6 min drive - 2.1 km

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 24 min drive

Restaurants

  • ‪Panaderia Pasteleria Ballester - ‬3 min walk
  • ‪Café del Sol - ‬4 min walk
  • ‪El Nilo - ‬4 min walk
  • ‪hotel whala!beach - ‬4 min walk
  • ‪Double Dutch (former sportsman) - ‬3 min walk

About this property

MLL Caribbean Bay Hotel

3-star hotel near El Arenal Beach
Some rates at MLL Caribbean Bay Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and a vending machine are also featured at MLL Caribbean Bay Hotel.

  • 224 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
MLL Caribbean Bay Hotel offers 224 air-conditioned accommodations with safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and hair dryers can be requested.

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Hotel Selva Arenal
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  • Pool
  • Kids pool
  • Free WiFi
  • Air conditioning
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The price is CA $76
CA $85 total
includes taxes & fees
Apr 30 - May 1
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (EUR 4 per day)
  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 per person
  • Fee for in-room wireless internet: EUR 4.00 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Caribbean Bay Hotel Playa de Palma
Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Hotel
MLL Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Playa de Palma
Hotel MLL Caribbean Bay Hotel Playa de Palma
Playa de Palma MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay
Hotel MLL Caribbean Bay Hotel
Caribbean Bay
Mll Caribbean Bay Playa Palma
MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay Hotel Llucmajor
MLL Caribbean Bay Hotel Hotel Llucmajor

Frequently asked questions

How close is MLL Caribbean Bay Hotel to the airport?

MLL Caribbean Bay Hotel is 5.6 mi (24-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does MLL Caribbean Bay Hotel have an airport shuttle?

Airport shuttle services are not available at MLL Caribbean Bay Hotel.

How close is MLL Caribbean Bay Hotel to the beach?

This hotel is a short 6-minute walk from Playa de Palma and 8-minute walk from El Arenal Beach. Don't forget your sunscreen!

Does MLL Caribbean Bay Hotel offer free breakfast?

Free breakfast isn’t provided at MLL Caribbean Bay Hotel, but buffet breakfast is offered for a fee of EUR 6 per person. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at MLL Caribbean Bay Hotel?

No, there is no casino at this hotel, but Mallorca Casino (19-min drive) is nearby.

What time is check-in at MLL Caribbean Bay Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at MLL Caribbean Bay Hotel?

Free parking is not available at this hotel.

Does MLL Caribbean Bay Hotel have a pool?

MLL Caribbean Bay Hotel features an outdoor pool.

Does MLL Caribbean Bay Hotel have a restaurant?

Yes, there is a restaurant on site.

Does MLL Caribbean Bay Hotel have a spa?

There are no spa services available at this hotel.

How close is MLL Caribbean Bay Hotel to downtown Llucmajor?

MLL Caribbean Bay Hotel is 0.1 mi away from S'Arenal.

MLL Caribbean Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 228 reviews
Rating 8 - Good. 78 out of 228 reviews
Rating 6 - Okay. 72 out of 228 reviews
Rating 4 - Poor. 29 out of 228 reviews
Rating 2 - Terrible. 20 out of 228 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

milen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Sep 2023

4/10 Poor

CRISTINA

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: The property is very close to the beach, very hard working staff, very polite. Con: very noisy, the location of the hotel didn't had any spaces for parking, the elevators wasn't working and they where very poor maintained. Poor quality and diversity of the dining. For 3star hotel is very poor . Thank you for the experience, but will not go back only if majors improvements will be made.
Stayed 14 nights in Sep 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness

Don't come if you want to sleep

This place would be fine, if it weren't for the drunk tourists. I was there on a Saturday, and there was a group of men that would not stop knocking on my (and everyone else on the floor) door. At one point, they were running and throwing their bodies against all doors trying to get in. This happened at two points through the night, and included a passed out drunk person in the hall. I called the front desk multiple times. I think they either need security, or need to put keyed entry at the entrance. I understand this is the rowdy side of town, but you should at least be able to sleep without be harassed by drunk tourists.
Stayed 1 night in Jun 2023

2/10 Terrible

Vidya

Stayed 5 nights in Mar 2023

6/10 Okay

Firas

Stayed 3 nights in Feb 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, plenty of places to eat and drink, quiet or lively whatever your preference. About 40 minutes from the airport on the bus which was only 5 Euros or about 18 by taxi. Friendly staff at Reception. Bus Stop to and from the Airport literally yards away.
Stayed 1 night in Oct 2022

8/10 Good

Steve

Liked: Staff & service, amenities, property conditions & facilities
Nice Hotel! Clean and near the beach! For a week absolutly ok!
Stayed 7 nights in Oct 2022

6/10 Okay

Katharine

Stayed 2 nights in Oct 2022

6/10 Okay

Shadacy

It was too noisy and my room was not very clean.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Angie

Travelled with family, Travelled with family and small children
We haven’t checked in as we lost the cruise due a taxi strike and we got to the port 20 mins later than the cruise boat was closed and capt didn’t want to let us in, Expedia never sent us tickets or itinerary and nothing so max cruise was asking to contact u we r in spain now trying to catch the second city of the cruise however is unacceptable form Expedia the coordination to the cruise, I’ve sent an email to complain and haven’t heard anything from Expedia, I demand compensation for hotels and flights we have taken as this is not comunication from Expedia
Stayed 1 night in Jul 2022

2/10 Terrible

Angus

Stayed 1 night in May 2022

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Not a place to rest. The pool area dominated by partying teenagers. Mediocre food. Indifferent service. Very touristic zone.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not bad, but make sure rooms are not comfortable.

Hotel service and food good, but hotel is old and they have problem with heating.
Stayed 2 nights in Feb 2019

8/10 Good

Paul, Cork, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and value for money, near the beach. Staff work hard and friendly
Stayed 11 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very rude. It was overbooking at the hotel and staff ignored me. Staff give a choice: reacomodation to another worse hotel or sleep go away sleeping outdoors. Expedia didn't help me. I were speaking with expedia 1.5 hours and it didn't help. I was living in bad hotel at the ground floor.
Stayed 5 nights in Oct 2018

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entertainment non excistent

supposed to be entertainment there was nothing.reception staff were excellent very helpful.area was ok close to beach and shops.also not far from palma.one of the staff who worked in the restaurant and bar was a real character she had people laughing.food was ok.great roof top pool.good for watching sunset.also good view of coast
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Clean hotel

Hotel nice but wrong clientele rowdy groups of Germans and Spanish youngsters
Stayed 8 nights in Jun 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, room comfort
In keeping with many of the previous reviews , I must point out to potential travellers that this resort has become a bit like the 'The Magalluf for Germans' (I was here 25 years ago, and it was nothing like it is now) However , there are many, many, plus points I'd like to also point out , that might just sway you back in favour of going :- Hotel - Is relatively modern in style, and kept very clean and tidy. All staff (reception, dining, cleaning, bar) work extremely hard . Rooms are spacious with a decent balcony (though not much of a view) Large bathroom with walk-in shower , and hairdryer. Food - We found the standard to be pretty good - plentiful, fresh, and varied . Restaurant can get a bit busy at times (some of the younger folk tend to move around in large groups - if 2 or 3 groups come in it's a bit of a tsunami !) Facilities - Lovely pools , especially the rooftop one (no bar up there though) . Bar in lower pool is OK , as is the one on the ground floor which opens up at night. Entertainment is pretty low key (bit of bingo, karaoke, singer etc) Surrounding area - The immediate vicinity is not much to look at , but you don't have to go far to find what you're after - go down to the (lovely) beach, turn right and you will quickly find yourself in a 'blitzkreig' of large groups of German guys in the same T-Shirts drinking lots of beer inside or outside of German pubs singing German Songs.......whereas , if you go down to the beach and turn left you will
Stayed 5 nights in Jun 2018

6/10 Okay

Kjell

Disliked: Cleanliness, room comfort

8/10 Good

fiona

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2017