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Hampton by Hilton London City

4.0 star property
4-star hotel near Tower Bridge

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Photo gallery for Hampton by Hilton London City

Front of property
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Room, 1 Queen Bed, Accessible
Fitness facility
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

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4.5 out of 5, Wonderful, 562 reviews
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About the area

London

City center stay.Your stay at this Shoreditch hotel places you within 2 miles (3 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 miles (5 km).

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Financial District - 3 min walk - 0.3 km
  • Liverpool Street - 9 min walk - 0.8 km
  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

4-star hotel near Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Reviews

Hampton by Hilton London City Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1011 reviews
Rating 8 - Good. 320 out of 1011 reviews
Rating 6 - Okay. 73 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

Reviews

10/10 Excellent

Paul

Stayed 6 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a find!

From the welcome reception to the attentiveness of checking everything ok, sorting a small issue with the tv and providing extra pillows within 3 mins of request, this was a GREAT hotel find. It's situated right at the Aldgate end of Beick Lane so 3 minute walk to a variety of restaurants in a great atmosphere. The double glazing was great, blocked out all noise. Air conditioning was quiet and effective. TV was HUGE! Room and bathroom were spotless. We were in room 27 on ground floor. Breakfast was great, varied and good quality. Only downside was rudeness of other guests not looking where they were going. The only improvement could be a "one way" direction on the buffet to stop this ignorant behaviour. Overall a great stay and would definitely go back
Stayed 1 night in Aug 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Breakfast was good. Hotel room was very small for 3 people.
Stayed 1 night in Aug 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No restaurant, breakfast chaotic no organisation everythingis to close together people banging into each other food not hot but good ingredients
Stayed 3 nights in Aug 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was very nice, clean, good service. Immediate area was grungey and dirty, but walking a few blocks away was quite nice
Stayed 7 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within walking distance to tube and Tower of London
Stayed 3 nights in Aug 2025

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very central location.
Stayed 9 nights in Aug 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, the room was on the small side, but very clean. Very busy during breakfast without a lot of seating. Very friendly and helpful staff. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price!

Very kind accommodating staff. Clean and well maintained facility. Also a great location on the East side of town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

First class hotel Very good staff Very clean So I'm looking into booking here in September
Stayed 1 night in May 2025

10/10 Excellent

Ayisha

Stayed 2 nights in Aug 2025

8/10 Good

Noman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, staff, breakfast and nice neat and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice people in the front desk
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a welcome respite for our three night stay in London. The breakfast was an added bonus. The hotel is well placed with a 3 minute walk to the train station and a direct train to KingsCross / St.Pancras as well as access to the main tune stations. The staff were amazing and super friendly and very accomodating. We had a room with a Queen bed and a sofa bed which worked well for a family of three. Internet access was great. Would defined stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerii

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new. Stuff was good and helpful
Stayed 3 nights in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by this brand hotel. It was immaculately clean and very modern. The rooms, although not huge were ergonomically designed to make best use of the space. Handy for Brick Lane and Aldgate East underground. Felt very safe on Brick Lane but Whitechapel Road which is close is very seedy. I thought the cooked breakfast was disappointing. It's something Britain does well but not here. And my room view was a tad disappointing. See phot o
Stayed 3 nights in Aug 2025

4/10 Poor

Debbie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was great hotel Very cleaN. Good breakfast.. hospitality and comfort was second to none And if you are acki .. very close to grand east London mosque
Stayed 1 night in Aug 2025