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Ellen Kensington

4.0 star property
4-star hotel near Kensington High Street

Choose dates to view prices

Photo gallery for Ellen Kensington

Front of property
Bar (on property)
Minibar, in-room safe, individually furnished, desk
Restaurant
Suite (Coronation)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Imperial College London
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Continental Suite

Continental Suite

Continental Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Crown Suite

Minibar, in-room safe, individually furnished, desk

Crown Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Coronation)

Suite (Coronation)

Suite (Coronation)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, Terrace

Classic Room, Terrace

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Deluxe

Classic Deluxe

Classic Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Twin Room

Minibar, in-room safe, individually furnished, desk

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

London

London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington High Street and Hyde Park. Marble Arch and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Cromwell Road - 4 min walk - 0.4 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Imperial College London - 14 min walk - 1.2 km
  • Stamford Bridge Stadium - 15 min walk - 1.3 km
  • Natural History Museum - 16 min walk - 1.4 km

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Paul - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Courtfield - ‬2 min walk

About this property

Ellen Kensington

4-star hotel near Kensington High Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ellen Kensington.

This 4-star London hotel is smoke free.

  • 105 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

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  • Air conditioning
  • Housekeeping
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Stereo

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

Room amenities

Entertainment

  • 50-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

How close is Ellen Kensington to the airport?

Ellen Kensington is 13.1 mi (62-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Ellen Kensington?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Ellen Kensington on May 28, 2026 start from CA $156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ellen Kensington have an airport shuttle?

Airport shuttle services are not available at Ellen Kensington.

Does Ellen Kensington offer free breakfast?

Free breakfast isn’t provided at Ellen Kensington, but buffet breakfast is offered for a fee of GBP 25 for adults and GBP 25 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Ellen Kensington?

No, there is no casino at this hotel.

What time is check-in at Ellen Kensington?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 50 (subject to availability).

Is there free parking at Ellen Kensington?

Free parking is not available at this hotel.

Does Ellen Kensington have a pool?

Ellen Kensington does not have a pool.

Does Ellen Kensington have a restaurant?

Yes, there is a restaurant on site.

Does Ellen Kensington have a spa?

There are no spa services available at this hotel.

How close is Ellen Kensington to downtown London?

Ellen Kensington is 2.9 mi away from London.

Ellen Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 28 out of 213 reviews
Rating 4 - Poor. 13 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yolanda, Central

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated .. comfortable beds and new and modern bathroom wi the large fluffy towels and bathrobes… wish they had slippers though. Go for the suites for more space. Convenient location.
Stayed 1 night in Mar 2026

8/10 Good

Andreya

Stayed 2 nights in Nov 2025

10/10 Excellent

Suzana

Stayed 6 nights in Jan 2026

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for our visit to London, the hotel was clean and beautifully decorated. Our room was spacious for London, clean, comfortable and had good amenities including a coffee machine, toiletries, gowns and slippers. The bed was comfortable, for us a little too soft, however we slept well with quality bedding and the surrounding area was quiet. Breakfast was excellent with good choice and tasteful food. Staff were professional and welcoming.
Stayed 2 nights in Feb 2026

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Great room and location. Clean room and excellent staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a quiet area. Close to tube and great breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Sinisa

Stayed 3 nights in Jan 2026

10/10 Excellent

Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all so friendly and professional. Room was fantastic for a compact double room excellent facilities an cleanliness. Bathroom was very small however it was functional and done to a very impressive standard with fixtures and fittings.
Stayed 1 night in Jan 2026

10/10 Excellent

Mayari

Stayed 1 night in Jan 2026

6/10 Okay

Phil

Business traveller
Liked: Cleanliness, staff & service
Room was very small compared to previous stays. TV didn’t work as reliant on WiFi and network wouldn’t connect. Didn’t receive the VIP Benefits (Again). Disappointing overall.
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great room.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 6 nights in Dec 2025

10/10 Excellent

Louis

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
fantastic location, spotless hotel and great service
Stayed 2 nights in Dec 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service, amenities
I understood that the room was described as 'compact' when I booked. However, I was shocked how tiny it was! It was a tight squeeze to walk around the bed!
Stayed 1 night in Dec 2025

8/10 Good

Rosanna

Stayed 4 nights in Dec 2025

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Neil Thomas

Liked: Cleanliness, property conditions & facilities
Very clean room and hotel. Excellent breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Warren, Miami

Stayed 1 night in Nov 2025

10/10 Excellent

cristin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Port Hope

Travelled with partner
Liked: Cleanliness, amenities
The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive.
Stayed 10 nights in Nov 2025

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very small, TV didn't work initially but this was quickly sorted. Wet room concept is quite good but everything in the bathroom gets soaked so it is difficult to use the toilet. 'Influencers' are annoying at breakfast and the service charge when ordering at the bar is an annoyance as you don't know the price you are actually paying. Staff are really friendly and helpful
Stayed 4 nights in Dec 2025

4/10 Poor

Vanessa

Unfortunately this was a very disappointing stay. After travelling 24 + hrs we checked in 10pm. Front desk team sent us to a twin room in the basement, when we pointed out we spent a lot of time researching the hotel and rooms and booking a ‘deluxe
Stayed 3 nights in Nov 2025

4/10 Poor

Suzanne

Stayed 2 nights in Nov 2025