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The Cumberland Hotel

4.5 star property
4.5-star luxury hotel near Marble Arch

Choose dates to view prices

Photo gallery for The Cumberland Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
Interior detail
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Great Cumberland Pl, Marylebone, London, England, W1H 7DL
  • Popular LocationMarble Arch1 min walk
  • Popular LocationHyde Park3 min walk
  • Popular LocationOxford Street11 min walk
  • AirportLondon (LHR-Heathrow)40 min drive

Room options

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Room (Superior)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Rock Royalty)

  • Sleeps 4
  • 1 King Bed

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Classic Room

  • Sleeps 3
  • 2 Twin Beds

Junior Suite (Rock Royalty Gold)

  • Sleeps 4
  • 1 King Bed

Royal Room

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Royal Room, 1 King Bed (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

  • Sleeps 3
  • 1 King Bed

Royal Room, 1 Double Bed (Rock Royalty)

  • Sleeps 3
  • 1 Double Bed

Similar properties

Room
The Cumberland, London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (326)
The price is CA $315
per night
CA $378 total
includes taxes & fees
28 May - 29 May
The Cumberland, London

About the area

London

City center stay.A stay at this London City Centre hotel places you steps from Marble Arch and a 5-minute walk from Hyde Park. Also, Oxford Street is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Oxford Street - 11 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 14 min walk
  • London City Airport (LCY) - 48 min drive

Restaurants

  • Pizza Hut - 2 min walk
  • The Sportsman Casino - 2 min walk
  • Pret a Manger - 1 min walk
  • Feya - 1 min walk
  • Lanes of London - 2 min walk

About this property

The Cumberland Hotel

4.5-star luxury hotel near Marble Arch
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Cumberland Hotel.

This 4.5-star London hotel is smoke free.

  • 900 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland Hotel offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee daily 6:00 AM–10:30 AM: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hard Rock London
Hard Rock Hotel London
The Cumberland Hotel Hotel

The Cumberland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Great hotel, location excellent for central London stay.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 2 nights in Dec 2023

6/10 Okay

Sian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here a few years ago and thought it would be nice to come back again. We shouldn’t have. The location is great and all the staff at reception were lovely. Our room was a massive let down. We’d paid for a deluxe room with a park view- there was nothing delux about it and the view of the park was obstructed by a concrete block outside. The carpet had brown marks all over it and one of the mugs with the kettle was dirty- not marks from tea, it was actually dirty- it had already been used and had dried tea or coffee inside it. Go to the bar downstairs for the entertainment and great staff and stay elsewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in London. Right next to Oxford street. As this is now a Hard Rock Hotel not much memorabilia on display. Room was very expensive, but restaurant very reasonable
Stayed 1 night in Sep 2023

8/10 Good

Roisin, Hanover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to the Tube - Marble Arch station adjacent. Family room was spacious and came with refillable mini-bar, robes and slippers. Staff was pleasant although could not accommodate late check out. Restaurant on site was decent - basic fare burgers, salads, etc. Staff was very nice and attentive. Overall, would stay at the Hard Rock London again, although it appears that it has now become the Cumberland.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Shak

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very attentive and customer service was great.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jeannette

Stayed 2 nights in Sep 2023

10/10 Excellent

Jolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023